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All properties in Cancun (and vicinity), Quintana Roo, Mexico

Wyndham Garden Cancun Downtown, Cancun (and vicinity)

4-star hotel with outdoor pool, near Plaza Las Americas

  • Free buffet breakfast, free WiFi, and free parking
From
$58 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Pool
  • Lobby
Lobby. Image 1 of 47
1 / 47Lobby
8.2.Very Good.
  • Friendly staff and at the time I arrived, perfect for the money I paid. Not for vacation.…

    Jan. 29, 2021

  • Convenient area, nice staff. Great for a short stay

    Dec. 26, 2020

See all 306 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Safe
Walkable
Convenient
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 136 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Beach towels

For families

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Downtown Cancun
  • Plaza Las Americas - 7 min walk
  • Dubai Palace Casino - 12 min walk
  • Market 28 - 23 min walk
  • Ceviche Square - 7 min walk
  • Malecon Americas Shopping Mall - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Location

  • In Downtown Cancun
  • Plaza Las Americas - 7 min walk
  • Dubai Palace Casino - 12 min walk

What’s around

Landmarks

  • In Downtown Cancun
  • Plaza Las Americas - 7 min walk
  • Dubai Palace Casino - 12 min walk
  • Market 28 - 23 min walk
  • Ceviche Square - 7 min walk
  • Malecon Americas Shopping Mall - 9 min walk
  • Royal Yak Casino and Sports Book - 10 min walk
  • PlayCity Casino - 12 min walk
  • Benito Juarez Municipal Building - 13 min walk
  • Las Palapas Park - 13 min walk
  • Amerimed Hospital - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

At a glance

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Restaurant and Lounge Bar - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Wyndham Garden Cancun Downtown Hotel
  • Wyndham Garden Cancun Downtown Cancun
  • Wyndham Garden Cancun Downtown Hotel Cancun

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:30 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Wyndham Garden Cancun Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, Restaurant and Lounge Bar offers local and international cuisine. Nearby restaurants include Luna Rossa (5-min walk), La Playita Restaurante Bar Cancun (6-min walk), and Los de Pescado (6-min walk).
  • No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min walk) and PlayCity Casino (12-min walk) are both nearby.
  • Have fun with activities like hiking, parasailing, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
8.2.Very Good.
  • 8.0.Very Good

    Nice place, good location to plaza America’s Clean and good food at the hotel

    1 night romance trip, Sep. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was clean and the location was close to restaurants and mall perfect to move to anywhere

    1 night family trip, Mar. 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Very nice

    Nice hotel!! Toilet pressure is not great but everything else great! The only thing is that one of the maids misplaced one of my items and one of friends item in a different room and unfortunately after that we decided to refuse he room cleaning.

    Mirielys, 4 night family trip, Jun. 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was ok

    Electric went out for 8 hours was locked out of room had no access to get back in room when asked when it would be restored was lied and was told it’s only be out for an hour . Must of not realize I was a guest sat in hallway the entire time of course left purse and keys in room . Breakfast was great but the exact same thing was served on a daily basis

    jodie, 4 night family trip, Jun. 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Un bonito hotel. Sencillo, limpio y con habitaciones amplias. Vale la pena especialmente si el propósito es regresar en busca de buen descanso.

    4 night romance trip, Feb. 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Excellent stay. The staff was great at all times from the front counter to the restaurant. Room was clean and very comfortable.

    Rodolfo, 2 night trip, Jan. 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect hotel

    Brilliant hotel with the most helpful and lovely staff you could ever imagine.

    Will, 5 night trip, Jan. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    Very good hotel for short stay. Reception guy (Max) very helpfull.

    Cosmin, 1 night family trip, Dec. 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Don’t let the surroundings fool you, even thought the location of the hotel is not that good, the hotel is nice and clean.

    Paula, 4 night family trip, Dec. 25, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Fair place. Good parking. Kind staff. The property was a little outdated but we had a great time.

    Nope, 2 night family trip, Dec. 20, 2020

    Verified Travelocity guest review

See all 306 reviews