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All properties in Ixtapa, Guerrero, Mexico

Sunscape Dorado Pacifico Ixtapa Resort & Spa, Ixtapa

All-inclusive resort with outdoor pool, connected to a shopping center, near El Palmar Beach

  • Free parking
From
$197 CAD

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Paseo de Ixtapa S/N Lote 3-A, Ixtapa, 40880, GRO, Mexico
7.2.Good.
  • Great service staff, lots of activities and great room

    Jan. 31, 2020

  • Staff were lovely and very helpful. All areas were clean. Meal in Bluewater was poor,…

    Dec. 7, 2019

See all 95 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 285 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the beach
  • El Palmar Beach - 3 min walk
  • Magic World Aquapark - 6 min walk
  • Delfiniti - 9 min walk
  • Marina Ixtapa - 18 min walk
  • Marina Ixtapa Golf Club - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe King Ocean View
  • Deluxe Double Ocean View
  • Deluxe King Partial Ocean View
  • Deluxe Double Partial Ocean View
  • Deal of the Day
  • Family Connecting Room
  • Sun Club Deluxe Ocean View King
  • Sun Club Deluxe Ocean View Double
  • Sun Club Family Suite Ocean Front
  • Sun Club Family Connecting
  • Sun Club Honeymoon Suite
  • Sun Club Presidential Suite
  • Run of the House

What’s around

Landmarks

  • On the beach
  • El Palmar Beach - 3 min walk
  • Magic World Aquapark - 6 min walk
  • Delfiniti - 9 min walk
  • Marina Ixtapa - 18 min walk
  • Marina Ixtapa Golf Club - 23 min walk
  • Vista Hermosa Beach - 24 min walk
  • Ixtapa Golf Course - 34 min walk
  • La Ropa Beach - 6.1 mi / 9.9 km
  • Ixtapa Island - 4.5 mi / 7.3 km
  • Linda Beach - 4.8 mi / 7.8 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive
map
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Paseo de Ixtapa S/N Lote 3-A, Ixtapa, 40880, GRO, Mexico

At a glance

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Volleyball on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Swim-up bar
  • Tennis on site
  • Steam room
  • Pool umbrellas
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1389
  • Conference space size (meters) - 129
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1982
  • Elevator
  • ATM/banking
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
  • Video-game console
  • DVD player

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Windsurfing
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Windows - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Bluewater Grill - Overlooking the ocean, this steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Tamarindo Restaurant - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.

Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Coco Cafe - This café serves light fare only. Open 24 hours. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Incl
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Resort
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
  • Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive

Optional extras

WiFi is available in public areas for MXN 500 (1-device limit, rates may vary)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for golf tee times and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sunscape Dorado Pacifico Ixtapa Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Casa Morelos (4-min walk), Emilio's Pizza (5-min walk), and Bistro Soleiado (5-min walk).
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sunscape Dorado Pacifico Ixtapa Resort & Spa also has a sauna and a steam room, as well as a garden.
7.2.Good.
  • 10.0.Exceptional

    The staff and service is great. This was our 5th year at this resort. We have gotten to know some of the staff members. Geovani is such a great server on the beach. Fredy is a great concierge. He helped us for the last 2 years to celebrate birthdays. Simon and Raymondo at the swim up bar are always smiling. Muriel and Liz at the buffet were helpful in teaching us some Spanish words (our room number). Benito, Noe and Gilberto were always eager to get us whatever we needed (bacon). The fridge in our room wasn’t working when we arrived. We called and it was switched out in 5 minutes. The one that it was switched out for still wasn’t that cold, but we were able to get ice. We go across the street to try the local restaurants, so we don’t eat dinners at the buffet, but We went to DeMarios twice. The menu has changed and heard that the head chef has changed. It has been a good change. We enjoyed both of our meals. Roger was a great server. The palapas on the beach need some maintenance. We were disappointed that they didn’t have the curtains on them any more. It’s hard to find shade in the middle of the day. Especially on the weekends when it is busier. Overall, another great holiday and we will be back again next year.

    Bonnie, 10 night romance trip, Dec. 4, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The staff and location of this property are what make it special. Buffet variety is good, but a la carte menus are limited. Loud music can go late into the night with weddings and disco nights which makes it difficult for the non-night owls.

    7 night romance trip, Nov. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The availability of activities both on the property and reps to book off site activities was fantastic. Overall, a great resort to stay at.

    10 night trip with friends, Mar. 18, 2019

    Verified Expedia guest review

  • 6.0.Good

    Okay all inclusive hotel

    The best thing about this hotel is the staff at the explorer kids club, though the activities and just okay not often would the kids want to go.most staff were very friendly. Food was horrible and we were bothered many times to do the breakfast and listen to the member program. That is always so annoying.

    Jerel, 5 night family trip, Mar. 16, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The beds were very hard and the pillows were small and lumpy. There are not a long t of activities on the property itself which is small and seems a bit congested when full. Wifi is sporadic and only available in at the main lobby. The staff are very friendly and nice even the time share vacation ownership staff! Breakfast was the best!

    7 night romance trip, Mar. 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    It was in a great location. Was a great size with great ocean views and a awesome pool. I feel it needs more a la cartes.

    9 night romance trip, Feb. 27, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    An easy fix

    The hotel is very good - and here comes the two "but's": 1. Every single day, without fail at varying times but generally by 8 pm, they ran out of white wine. At both the lobby bar and all of the various restaurants? How can a hotel run out of such a basic drink? We don't really drink anything else so found ourselves having to buy our own wine across the road and run up and down to our room to replenish our drinks. This is unacceptable at an all inclusive resort where beer, tequila and wine should be as plentiful as eggs and bread is for breakfast! 2. The blue grill waiters are very disorganized (meals mixed up or forgotten completely). Our observation was the disorganization is due to the Maitre D' is not as present as he should be. The hostess is very good. On top of the tables being cleared so that she can seat those waiting in line but from that point it goes down hill. On our last night we sat for 20 minutes waiting to have our order delivered only to have a different waiter come and ask what we would like from the menu. Chaos. We left having only had one appetizer delivered and no drinks except a glass (one) of water. If not for these two points this hotel would receive an excellent rating from us because we enjoyed our week with excellent weather and all in all a very good time.

    7 night romance trip, Feb. 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    I liked that it was smaller and location. Nice beach

    10 night romance trip, Jan. 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The location is excellent. The staff was also outstanding. They were helpful and trustworthy. I would recommend the resort to others.

    9 night trip, Jan. 13, 2019

    Verified Expedia guest review

  • 6.0.Good

    The staff were great, the resort was well kept with the exception of the odd bathroom issue but they were quick to deal with it once informed. We did Sunclub and aside from the nice suite we had it truly is not worth the extra money.

    14 night romance trip, Dec. 6, 2018

    Verified Expedia guest review

See all 95 reviews