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All properties in Pontianak, West Kalimantan, Indonesia
1 room, 2 adults

Hotel Santika Pontianak, Pontianak

3-star3 stars
Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123, Indonesia

Central Pontianak hotel with outdoor pool, connected to a shopping center
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good hotel let down by not being as clean as it could be. Staff were very pleasant and…Oct. 3, 2019
  • Very helpful staff and nice hotel.Very near to the town.Dec. 19, 2018

Hotel Santika Pontianak, Pontianak

  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Executive Room, 1 King Bed
  • Suite, 1 King Bed
  • Superior Room, 2 Single Beds

What’s around Hotel Santika Pontianak, Pontianak

Landmarks

  • Heart of Pontianak
  • Alun Alun Kapuas - 13 min walk
  • Gajah Mada Shopping Complex - 16 min walk
  • Ayani Mega Mall - 42 min walk
  • Equator Monument - 6.6 mi / 10.5 km

Getting around

  • Pontianak (PNK-Supadio) - 16 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 8:00 AM to 8:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Health club
  • Spa services on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Library
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Bamboo Cafe - This restaurant serves breakfast, lunch, and dinner.

Hotel Santika Pontianak, Pontianak’s small print

Also known as

  • Santika Pontianak
  • Hotel Santika Pontianak
  • Pontianak Hotel
  • Santika Pontianak
  • Hotel Santika Pontianak Hotel
  • Hotel Santika Pontianak Pontianak
  • Hotel Santika Pontianak Hotel Pontianak

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of IDR 70000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 50000 per vehicle. Maximum occupancy 6

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Santika Pontianak, Pontianak

  • Does Hotel Santika Pontianak offer free cancellation for a full refund?
    Yes, Hotel Santika Pontianak does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Santika Pontianak?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Santika Pontianak?
    Yes, there's free valet parking.
  • Is there a pool at Hotel Santika Pontianak?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Santika Pontianak?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Santika Pontianak?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Santika Pontianak?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hotel Santika Pontianak?
    Yes, a shuttle from the airport to the hotel is available from 8:00 AM to 8:30 PM on request. The charge is IDR 50000 per vehicle.

Recent reviews

Very Good 8.0 From 20 reviews

Very Good 8.0
NEED TO REPAIR BATHROOM.
NEED TO REPAIR BATHROOM.stagnant water
Ku Hazizam, as2 night trip with friends
Exceptional 10.0
Das Spa ist absolut zu renovieren.
josef stefan, de4 night trip
Good 6.0
The connection of Wi-Fi is bad
The connection of Wi-Fi is bad. The staff's response was good
jp6 night business trip
Good 6.0
The hotel has quite an old look and feel. Location is good, situated in center of the city. Breakfast could have a little bit more variety. Although room was kept clean during my stay, there were some bugs crawling around in bathroom and near entrance of the room.
Stefan, beOther trip
Exceptional 10.0
sahap, my2 night trip
Good 6.0
Fatimah, us2 night family trip
Exceptional 10.0
id1 night business trip
Fair 4.0
Purnama, us1 night business trip
Very Good 8.0
Darmawan, id1 night business trip
Very Good 8.0
Darmawan, id2 night business trip

Hotel Santika Pontianak, Pontianak

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