Guests
All properties in Carcassonne, Aude, France

Hôtel du Château & Spa Gemology, Carcassonne

4-star hotel in City of Carcassonne with spa and indoor pool

  • Free WiFi
From
$188 CAD

Image gallery

  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Pool
  • Pool
  • Indoor/Outdoor Pool
Indoor/Outdoor Pool. Image 1 of 80
1 / 80Indoor/Outdoor Pool
2 Rue Camille Saint Saens, Carcassonne, 11000, Aude, France
9.0.Superb.
  • It was a wonderful experience. We were upgraded to a room with a castle view The hotel is…

    Sep. 13, 2021

  • Impeccable service, staff goes above and beyond to make your stay comfortable and…

    Aug. 8, 2021

See all 96 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 17 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Bar/lounge

For families

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In City of Carcassonne
  • Chateau Comtal - 1 min walk
  • Narbonnaise Gate - 2 min walk
  • Carcassonne Medieval City - 3 min walk
  • Aude Gate - 4 min walk
  • Basilica of St. Nazaire and St. Celse - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Superior Double Room
  • Chambre Supérieure Triple
  • Classic Double Room
  • Junior Suite Triple
  • Junior Suite, 1 King Bed
  • Standard Double Room

What’s around

Landmarks

  • In City of Carcassonne
  • Chateau Comtal - 1 min walk
  • Narbonnaise Gate - 2 min walk
  • Carcassonne Medieval City - 3 min walk
  • Aude Gate - 4 min walk
  • Basilica of St. Nazaire and St. Celse - 6 min walk
  • Basilica of Saint-Nazaire - 10 min walk
  • Pont-Neuf de Carcassonne - 10 min walk
  • Place Carnot - 18 min walk
  • St. Vincent Church - 22 min walk
  • Parc du Père Noël - 22 min walk

Getting around

  • Carcassonne (CCF-Pays Cathare) - 7 min drive
  • Castres (DCM-Mazamet) - 56 min drive
  • Carcassonne Station - 24 min walk
  • Couffoulens Station - 9 min drive
  • Pomas Station - 17 min drive
map
See on map
2 Rue Camille Saint Saens, Carcassonne, 11000, Aude, France

At a glance

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Onsite extended parking (EUR 10 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service

Things to do

  • Beach towels
  • Indoor pool
  • Outdoor seasonal pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool sun loungers
  • Spa tub
  • Steam room

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1960
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA CARITA has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 15 for adults and EUR 8 for children (approximately)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10 per pet, per day
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 10 per day
  • Extended parking costs EUR 10 per night

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from April to November
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Hôtel Château Carita Carcassonne
  • Château Carita
  • Du Chateau & Spa Gemology
  • Hôtel du Château Spa Carita
  • Hôtel du Château & Spa Gemology Hotel
  • Hôtel du Château & Spa Gemology Carcassonne
  • Hôtel du Château & Spa Gemology Hotel Carcassonne
  • Hôtel Château Carita
  • Château Carita Carcassonne
  • Château Carita
  • Hôtel du Château Carcassonne
  • Hôtel Château Carcassonne
  • Château Carcassonne
  • Hôtel Château Carita
  • Château Carita Carcassonne

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hôtel du Château & Spa Gemology does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day. Extended parking costs EUR 10 per night.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
  • Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 3 AM. Check-out time is noon.
  • Yes. Nearby restaurants include Maison Du Cassoulet (3-min walk), La Courtine (3-min walk), and Château Comtal and remparts in Carcassonne (4-min walk).
  • Hôtel du Château & Spa Gemology has a spa and an indoor pool, as well as a steam room and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Wonderful boutique hotel overlooking a chateau.

    Wonderful boutique hotel overlooking a castle. Staff were very friendly and helpful.

    2 night trip, Jan. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excllent location and staff very polite and helpful

    Ramzi, 1 night romance trip, Oct. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, very clean and the bed was amazingly comfortable. The hotel dog was an added bonus!

    Karen, 1 night romance trip, Oct. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was very cordial. They helped us find a great restaurant for dinner. The rooms were clean and provided many needed amenities. We had breakfast 1 morning and enjoyed it.

    2 night romance trip, Oct. 6, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Rooms are very small. My wife and I were extremely cramped.

    Tony, 2 night romance trip, Oct. 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel was comfortable and within walking distance of the Carcassonne old city and castle. Our room was very small and located pool-side-unfortunately, the pool and spa were closed during our visit. The hotel offered a fabulous breakfast, but nothing for lunch or dinner.

    2 night romance trip, Sep. 20, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Lovely hotel and staff. With two suitcases and two people, it was hard to maneuver in the room.

    2 night romance trip, Aug. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel

    Lovely hotel in a fantastic location close to the old City of Carcassonne

    3 night family trip, Aug. 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Carcassonne is such an amazing place, that I expected the hotel to be really nice as well. The first problem was that our room was not ready at 3 pm which was check in time, so we went to eat something and came back... they told us that the gave our room to someone else!!! The second problem is that the staff is so rude. They don’t care... and the third problem is that there is no restaurant at the hotel.

    3 night romance trip, Jul. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location adjacent to medieval city. Superb service.

    Thomas, 1 night romance trip, Jul. 19, 2019

    Verified Hotels.com guest review

See all 96 reviews