Grupotel Acapulco Playa - Adults only

Photo gallery for Grupotel Acapulco Playa - Adults only

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor spa tub
View from room

Overview of Grupotel Acapulco Playa - Adults only

Grupotel Acapulco Playa - Adults only

4.0 star property
Adults-only beach hotel with outdoor pool, near El Arenal Beach

8.6/10 Fabulous

133 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Sauna
  • Pool bar
  • Spa services
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • El Arenal Beach - 3 min walk
  • Playa de Palma - 1 min drive
  • FAN Mallorca Shopping - 7 min drive
  • Basilica of St. Francis - 11 min drive
  • Can Pere Antoni Beach - 19 min drive
  • Parc de la Mar - 19 min drive
  • Paseo Maritime - 19 min drive
  • Royal Palace of La Almudaina - 18 min drive
  • Cathedral of Santa Maria of Palma - 34 min drive
  • Plaza Mayor de Palma - 32 min drive
  • Mallorca Casino - 16 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 13 min drive
  • Marratxi Pont d Inca Nou Station - 13 min drive
  • Marratxi Poligon Station - 14 min drive
  • Es Caülls Station - 15 min drive
  • Area shuttle (surcharge)

About this property

Grupotel Acapulco Playa - Adults only

Grupotel Acapulco Playa - Adults only is a great choice for your beach stay in Palma de Mallorca. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. This upscale hotel also features a poolside bar, a sauna, and a snack bar/deli. Fellow travelers love the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach access
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • Catalan
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Beautiful hotel!
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 9-night trip
Verified Expedia guest review

8/10 Very good

This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
13-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
5-night romance trip
Verified Expedia guest review

8/10 Very good

John Holm, 4-night trip
Verified Hotels.com guest review

8/10 Very good

EREZ, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and good staff!
10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Ana, 2-night trip
Verified Expedia guest review

6/10 Good

Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
3-night trip
Verified Expedia guest review

8/10 Very good

Weekend away
Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
andrew, 3-night trip
Verified Expedia guest review