Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Thatcham, England, United Kingdom
1 room, 2 adults

Swan, Thatcham by Marston’s Inns, Thatcham

4-star4 stars
Great for families

Good to know

  • Infant/toddler toys
  • Free self parking
  • Free WiFi
  • Smoke-free property
Station Road, Thatcham, England, RG19 4QL, United Kingdom

4-star inn in Thatcham with restaurant and bar/lounge
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Infant/toddler toys
    • Free self parking
    • Free WiFi
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • We had a problem, which was sorted. I left some clothes in our room, have left 2 messages…Sep. 5, 2020
  • Room was just off car park and beer garden, very noisy, made worse because room was so…Jul. 31, 2020

Swan, Thatcham by Marston’s Inns, Thatcham

  • Twin Room
  • Double Room

What’s around Swan, Thatcham by Marston’s Inns, Thatcham

Landmarks

  • St. Mary's Church (Thatcham) - 1 min walk
  • Thatcham Nature Discovery Centre - 17 min walk
  • Newbury Racecourse - 2.9 mi / 4.7 km
  • Greenham Common - 2.9 mi / 4.6 km
  • Shaw House - 3.1 mi / 5 km
  • Newbury Town Hall - 3.7 mi / 6 km
  • West Berkshire Museum - 3.7 mi / 6 km
  • Bucklebury Farm Park - 3.8 mi / 6.1 km

Getting around

  • Oxford (OXF) - 50 min drive
  • Thatcham Station - 17 min walk
  • Reading Aldermaston Station - 8 min drive
  • Reading Midgham Station - 9 min drive

At a glance

Key facts

Size

  • 5 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Facilities
  • Garden
Languages Spoken
  • English

In the room

Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Swan, Thatcham by Marston’s Inns, Thatcham’s small print

Also known as

  • Swan Hotel Thatcham
  • The Swan by Marston's Inns
  • Swan, Thatcham by Marston’s Inns Inn
  • Swan, Thatcham by Marston’s Inns Thatcham
  • Swan, Thatcham by Marston’s Inns Inn Thatcham
  • Swan Thatcham
  • Swan Marston's Inns Thatcham
  • Swan Marston's Thatcham
  • Swan Marston's Inns Inn Thatcham
  • Swan Marston's Inns Inn

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property accepts credit cards. Cash is not accepted.

Optional extras

Full breakfast is offered for an extra charge of GBP 8.25 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Swan, Thatcham by Marston’s Inns, Thatcham

  • Does Swan, Thatcham by Marston’s Inns offer free cancellation for a full refund?
    Yes, Swan, Thatcham by Marston’s Inns does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Swan, Thatcham by Marston’s Inns currently open?
    This property is closed from December 9 2020 to February 21 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Swan, Thatcham by Marston’s Inns?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Swan, Thatcham by Marston’s Inns?
    Yes, there's free self parking.
  • Are pets allowed at Swan, Thatcham by Marston’s Inns?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Swan, Thatcham by Marston’s Inns?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Swan, Thatcham by Marston’s Inns?
    Yes, there's an onsite restaurant. Nearby restaurants include Szechaun Express (3-min walk), Szechuan Inn (3-min walk), and Jade Cottage (4-min walk).

Recent reviews

Good 6.2 From 18 reviews

Very Good 8.0
Over night stay
Convenient access to Highclere, easy to find. Helpful friendly staff Food excellent
Helen, gb1 night family trip
Good 6.0
Newbury golf
Suited me for an overnight, close to my location the following day. There was no food provision so that was a disappointment.
Ian, gb1 night trip
Good 6.0
Tried twice, both times disappointing.
The dust on the surfaces throughout the room was thick, and the table with the drinks facilities on was sticky. The shower screen on the bath is poorly fitted as there is a gap between the screen and the top of the bath, causing the floor to flood and become a slip hazard. Whilst we appreciate the building is old and of a specific shape, size etc, the design/layout is not sensitive to this as the shower head was on a level with my neck, and uncomfortable to bend forward and lean back to use to wash/rinse. The quality of the mattresses is basic, but we were able to sleep. When we stayed previously (over a year ago as it was so poor then we took a long time to return) the bed was a double, same quality, and we sank towards the middle). Breakfast was slow and with only one person doing everything there was a lack of attention to needs. We had to ask for another cup for a hot drink, then later request more hot water as it was empty. It also took 45 minutes to receive our breakfast, although this was hot and freshly cooked. The only other positive is that the staff were friendly and helpful.
Mr P R, gb1 night trip
Very Good 8.0
Cosy place
The room were in good condition, clean and comfortable. It has everything you needed. It was slightly noisy as it faces directly to the station and pub car park but not a big issue. It was only 1 min walk away from Thatcham Station so very convenient.
Lina, gb1 night business trip
Exceptional 10.0
Great stay good breakfast
Mark, gb1 night trip with friends
Very Good 8.0
A warm and friendly welcome by the staff the evening meal was nice the breakfast was freshly cooked and hot. There was a problem with the room Michelle sorted it out without any fuss. Overall a pleasant stay
gb1 night romance trip
Very Good 8.0
Great supportive staff team!
We booked this venue as working in the area locally. The staff team were so helpful from the outset. The manager explained that no breakfasts were available due to the lack of chef and promised us a refund which was fine. On one of our nights there was no chef in the evening and he discounted us really well for the final night as an apology .....thank you! WiFi was good. Free parking was plentiful. Our room was basic however very clean and had everything we needed for a business stay. Overall what made our stay was the staff team there.
Sarah, gb4 night trip
Fair 4.0
first off we have to say that the staff tried the hardest they could to sort out what would seem to be an area or above managerial problem. no manager, staff all on holiday together, the only chef off sick (surprise surprise), cover cover managers dropped in to this . To be honest the few people we saw all were working 2 grades above and putting the customer first. all I can say is that I retired just soon enough to miss this situation in my job. they were doing 16hr shifts 7 days a week, to cover a lack of staff, the parking situation is a bit of a shambles but put 2 nice big free pub carparks next to a commuter station and see what you get. we parked went straight in saw the cover cover manager and he entered our reg so we didn't need to pay. rooms are ok but to be brutal could do with bringing into this century. what the pub needs is stop refurb. Train and employ enough staff and build a team again. If it takes a few weeks closed it has to be better than trying to run with far to few staff and no tea leader or manager. for the carparks how about if you havent become a customer you have to pay? Marstons look after the people you have and get a reasonable team in place. and make what is a reasonable pub bloody great again
gb1 night romance trip
Poor 2.0
The Swan rates as one of the very worst hotels I've stayed at in recent decades - it is like taking a step back to the (worst of the) seventies, in terms of service, maintenance, feel of the place, etc. My wife and I stayed here with some friends. On arrival, the first thing that we noticed was that the kitchen was closed and would not open that evening... After protesting that we would not have booked had we known this, we were told that someone would cook for us, but it would be a 'limited menu' - one look at this limited menu convinced us to eat elsewhere. The room we stayed in was tiny, dingy and stank of drains - were it not for the fact that we were meeting our friends, my wife and I would have left at this point. The bed was, essentially, a cheap mattress on a box. After a very poor night's sleep, we went for breakfast at 0830 (it was meant to run from 0830 - 1000) with some trepidation. We arrived, to find that we couldn't get in - all of the doors were locked. Eventually, a member of staff arrived who went around the back to get in - it would appear that the person who was meant to open up and prepare breakfast was still asleep upstairs... Sigh... It was clear that breakfast was going to take a while (and would almost certainly be disappointing), so we left and went to a Costa. There must be better places to stay in Thatcham. As for its 4* rating... it beggars belief!
gb1 night trip with friends
Good 6.0
Ticked the box but a one off.
We stayed here as it was the closest we could get to Highclere for a concert. We felt that the room was over priced for what it was (small). The rooms open straight onto the car park and the lock on the door didn't feel at all secure. The room was very small, pleasant but claustrophobic on a hot day. The bed was really hard and we both work up with backache. The bathroom was a good size but we couldn't get any hot water out of the shower.
sue, gb1 night romance trip

Swan, Thatcham by Marston’s Inns, Thatcham