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All properties in Zermatt, Switzerland
1 room, 2 adults

Hotel Firefly, Zermatt

4.5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Schluhmattstrasse 55, Zermatt, VS, 3920, Switzerland

Mountain hotel with indoor pool, near Matterhorn Ski Paradise
  • Free full breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Value
Best value for money
Wellness Area
Great wellness & sports facilities
Bar
Bar is awesome
Breakfast
Tasty breakfast

Hotel Firefly, Zermatt

  • Junior Suite
  • Deluxe Suite, 1 Bedroom
  • Family Suite, 3 Bedrooms, Private Bathroom
  • Suite, 4 Bedrooms, Mountain View
  • Family Suite, 3 Bedrooms, 2 Bathrooms
  • Loft, 5 Bedrooms, Mountain View
  • Suite, 3 Bedrooms, 2 Bathrooms

What’s around Hotel Firefly, Zermatt

Landmarks

  • Matterhorn Ski Paradise
  • Zermatt-Furi Gondola - 5 min walk
  • Mountaineers Cemetery - 5 min walk
  • St. Mauritius Church - 5 min walk
  • Matterhorn Museum - 5 min walk
  • Zermatt–Sunnegga Funicular - 10 min walk
  • Furi Ski Area - 35 min walk
  • Riffelberg Express Gondola - 35 min walk

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 12 min walk
  • Zermatt Station - 12 min walk
  • Täsch Station - 10 min drive
  • Free train station pick-up
  • Free train station drop-off

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-10 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.
Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station shuttle *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Free bicycles on site
  • Mountain biking on site
  • Hiking/biking trails nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese

In the room

Home comforts
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Tempur-Pedic mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • IPod docking station
  • DVD player
  • Video-game console
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Free bicycles on site
  • Mountain biking on site

Nearby

  • Hiking/biking trails nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Hotel Firefly, Zermatt’s small print

Also known as

  • Hotel Firefly Zermatt
  • Firefly Zermatt
  • Firefly Zermatt
  • Hotel Firefly Zermatt
  • Hotel Firefly Hotel
  • Hotel Firefly Zermatt
  • Hotel Firefly Hotel Zermatt

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.8 From 73 reviews

Exceptional 10.0
Amazing!
What an amazing hotel, staff and area. I have Nothing bad to say about the hotel and staff at Firefly... I highly Recommend
Paul, us3 night trip
Exceptional 10.0
One of the best in the world!
One of the best hotels we’ve stayed in EVER! huge space, immaculate attention to detail. Cannot recommend this hotel highly enough. Will definitely be back.
Tara, au4 night family trip
Exceptional 10.0
very very good
id1 night family trip
Exceptional 10.0
Perfect!
Excellent stay!
hk2 night romance trip
Exceptional 10.0
Memorable stay
Great property with wonderful amenities to support the great room. From pick up at train station to red robes in room, you won’t be missing one thing because they will provide it. Pool and spa area are top notch, bar area has 3 rooms for all interests, games cigars, hanging out. Quick walk to anything you need. While it’s not right in the main town street it’s close enough to be more quiet. Room had nice kitchen facilities, small and simple but all you need to cook. Beds were very comfortable as well. This will be my place in Zermatt.
Rae Anne, us1 night romance trip

Hotel Firefly, Zermatt

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