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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Hotel Las Americas Torre del Mar, Cartagena

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Anillo Vial, Sector Cielo Mar, Torre 2, Cartagena, Bolivar, 130002, Colombia

Luxury Cartagena hotel with full-service spa, connected to the convention center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very nice hotel especially for families. Our room was very nice and comfortable, nice…Jan. 23, 2020
  • Amazing stay hope to be back soon thank you ByeJan. 22, 2020

Hotel Las Americas Torre del Mar, Cartagena

from $174 CAD
  • Superior Room, 2 Queen Beds
  • Superior Room, 2 Queen Beds, Sea View
  • Executive Room, 2 Queen Beds
  • Junior Suite, 1 King Bed with Sofa bed, Sea View

What’s around Hotel Las Americas Torre del Mar, Cartagena

Landmarks

  • In La Boquilla
  • La Boquilla Beach - 1 min walk
  • Clock Tower - 4.9 mi / 7.9 km
  • Marbella Beach - 2.1 mi / 3.5 km
  • San Felipe de Barajas Castle - 5 mi / 8 km
  • Bocagrande Beach - 5.1 mi / 8.2 km
  • Cartagena de Indias Convention Center - 5.2 mi / 8.4 km
  • Port of Cartagena - 6.4 mi / 10.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 279 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site

Offsite

  • Area shuttle within 10 km *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Spa Las Americas has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Erre de Ramon Freixa - This restaurant serves lunch and dinner.

Columbus al Forno - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Tennis on site
  • Fitness classes on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Segway rental/tour nearby

Hotel Las Americas Torre del Mar, Cartagena’s small print

Also known as

  • Hotel Las Americas Torre Mar Cartagena
  • Hotel Las Americas Torre del Mar Cartagena
  • Hotel Las Americas Torre del Mar Hotel Cartagena
  • Hotel Las Americas Torre Mar
  • Las Americas Torre Mar Cartagena
  • Las Americas Torre Mar
  • Las Americas Torre Del Mar Hotel Cartagena
  • Hotel Las Americas Torre Mar Cartagena
  • Las Americas Torre Mar Cartagena
  • Las Americas Torre Cartagena
  • Hotel Las Americas Torre del Mar Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool or health club.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of COP 39000 per person (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Las Americas Torre del Mar, Cartagena

  • Does Hotel Las Americas Torre del Mar offer free cancellation for a full refund?
    Yes, Hotel Las Americas Torre del Mar does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Las Americas Torre del Mar currently open?
    This property is closed from March 24 2020 to September 30 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Las Americas Torre del Mar?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Las Americas Torre del Mar?
    Yes, there's free self parking.
  • Is there a pool at Hotel Las Americas Torre del Mar?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Las Americas Torre del Mar?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Las Americas Torre del Mar?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Las Americas Torre del Mar?
    Yes, there are 2 onsite restaurants.

Recent reviews

Fabulous 8.6 From 337 reviews

Exceptional 10.0
The best
Maria, ca4 night family trip
Exceptional 10.0
People is excellent, very professional and they all go to the extra mile....
Maria, us3 night family trip
Exceptional 10.0
beach issues
All was fine except the beach next to the hotel had two problems: - too trashy. did not appear to be any regular scheduled pickup of trash that was left in the sand. would have been easy to arrange some sort of regular pick up every hour or two but that did not happen - too many vendors were allowed to bother you selling things while on the beach.
Patrick, us5 night family trip
Fair 4.0
Disappointing service
Verte disappointingly service. I stayed there awhile ago and service was much better. My experience this time was completely different. I ordered food to my room (hamburger) and 4 hours later was very sick, had to call reception for a paramedic. They said the paramedic will arrive at 7am, but he got to my room at 8am! He ordered some meds and said that somebody from the front desk will contact me once the meds were delivered, but nobody did so. 3 hrs later I had to go to the front desk to ask and surprise! Nobody knew about it! They have to contact again the paramedic. Terrible customer service!! In addition, I left the sign for cleaning my room in the morning (around 9am), but the room was cleaned around 4pm. This is unacceptable for a hotel that claims o be 5 stars. Some staff wee to slow and not very friendly. I won’t stay there again.
us3 night family trip
Exceptional 10.0
I will stay in the same hotel again!
Love Colombia, love Cartagena, and I will stay in the same place if I return. Great service, very safe place, very professional staff, I have no complaints at all. I traveled only with my 11 year old son, my husband was concern about our safety, and happy to report, Cartagena felt much safer than Tulsa Oklahoma, my place of residence. I will go back, and I will stay same place. This is one of the only 2 hotels that are right on the beach, pools are great, food is good, Colombia overall have good food. It was a great experience!
Clara, us3 night family trip
Exceptional 10.0
Plan completo
Este hotel lo tiene todo, el desayuno es fantástico
Jesus, us1 night family trip
Exceptional 10.0
Very Very Good
A very good stay, fantastic service especially from Dio (short name) BBQ area and also from Arturo in the main restaurant. In fact everyone that served us gave us great service. Room was amazing, very spacious, room 704, exceptional wifi thoughout the hotel and grounds. Thank you to everyone at this hotel. We werent able to use the adult pool and bar on the 10th floor as we had our 10 month old son with us but we had a quick peek and it looked amazing. But we found our own little oasis by the BBQ pool and restaurant.
Maria Esther, mx6 night family trip
Very Good 8.0
Good hotel
Good hotel, but not walkable to any attractions . You will need a car or a taxi ( shuttle). Great restaurant on the 10th floor.
Marco A, us1 night romance trip
Exceptional 10.0
excellent
LUIS, us3 night romance trip

Hotel Las Americas Torre del Mar, Cartagena

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