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Maya Boutique Hotel & Spa

3.0 star property
3-star hotel with spa, near Hoan Kiem Lake

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Maya Boutique Hotel & Spa

Photo gallery for Maya Boutique Hotel & Spa

Deluxe Double or Twin Room, City View
Property entrance
Restaurant
Lobby
Shower, free toiletries, hair dryer, bathrobes

Overview of Maya Boutique Hotel & Spa

9.4

Exceptional

Property highlights

  • Airport transfer
  • Spa
  • Air conditioning
  • Free WiFi
  • Laundry facilities
  • Restaurant
Map
20 Dao Duy Tu, Hoan Kiem Dist., Hanoi, 08484
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator

Room options

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Junior Suite, 1 King Bed, Balcony

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Double Room, 1 Queen Bed, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Suite, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 12 min walk
  • O Quan Chuong - 1 min drive
  • Dong Xuan Market - 1 min drive
  • Thang Long Water Puppet Theatre - 1 min drive
  • Hanoi Old Town Night Market - 2 min drive
  • St. Joseph's Cathedral of Hanoi - 3 min drive
  • West Lake - 3 min drive
  • Hanoi Opera House - 2 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Vietnam National Convention Center - 11 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Duong's 2 Restaurant & Cooking Class - 3 min walk
  • Bánh Mì 25 - Hàng Cá - 6 min walk
  • Pizza 4P - 17 min walk
  • Pizza 4P's - 13 min walk
  • Hong Hoai's Restaurant - 9 min walk

About this property

Maya Boutique Hotel & Spa

Maya Boutique Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 450000 per vehicle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Swedish massages, aromatherapy, or hydrotherapy.

Languages

English, Vietnamese

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, MAYA SPA. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 700000 per person
  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Asia Star Hanoi
Asia Star Hotel Hanoi
Hanoi Asia
Hanoi Asia Star
Old Quarter Boutique Hotel
Hanoi Old Quarter Boutique
Old Quarter Boutique
Maya Boutique & Spa Hanoi
Maya Boutique Hotel & Spa Hotel
Maya Boutique Hotel & Spa Hanoi
Maya Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Maya Boutique Hotel & Spa offer free cancellation for a full refund?
Yes, Maya Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maya Boutique Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Maya Boutique Hotel & Spa?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Maya Boutique Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.
What are the check-in and check-out times at Maya Boutique Hotel & Spa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Maya Boutique Hotel & Spa and nearby?
Maya Boutique Hotel & Spa has a spa.
Are there restaurants at or near Maya Boutique Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Maya Boutique Hotel & Spa like?
Maya Boutique Hotel & Spa is in Old Quarter, a short 8-minute walk from Hanoi Long Bien Station and 12 minutes' walk from Hoan Kiem Lake.

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Clean and decent but overpriced and loud
Room was okay and clean but overall nothing special for the price. Breakfast was okay, very simple. Worst part is noise - extremely loud street all night, windows don't block any noise. You hear even the elevator all night as it is a very narrow building. Don't expect a good night sleep if you are a light sleeper.
Samin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

nice staff!!! Liked the view on balcony. The staircase is a bit narrow.
Guoqiang, 2-night trip
Verified Expedia guest review

8/10 Very good

No frills but good place if looking for an acceptable accommodation to enjoy the Old Quarter. Staff was helpful in setting up an excursion to Ninh Binh that came in a bit cheaper than a comparable excursion we looked at online.
Eric, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This lovely hotel is hiding behind a small backstreet entrance in old town area of Hanoi. The rooms are really clean and have everything you need for a few nights stay. The staff are friendly and helpful and the location is perfect for exploring Hanoi. Would definitely recommend this place.
Verified Expedia guest review

10/10 Exceptional

Comfortable stay, good value
Worth paying the extra $10-15/night over cheaper hotels in the Old Quarter with less comfortable rooms. Would stay here again.
Nicholas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Nice customer service experience. Staff are very friendly and helpfull.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

After prolonged problems in transit, Maya Boutique Hotel offered a dependable sanctuary where we could rest and recover. The staff was understanding of our plight and made the compassionate decision to waive the change fee when we could not make the first night of our reservation. We were moved to see the same two or three familiar faces, over and over, working shifts at hours godly and otherwise. One evening, we tiptoed back from a midnight meal to see the gently sleeping form of the receptionist on the lobby couch. My partner described the image as “visceral”, representative of a culture of self-sacrifice. So too did I feel deeply grateful towards the staff for their work ethic and tireless service. As for the property itself, the hotel is situationally ideal and walking distance from all the animated markets and street scenes for which Hà Nội is famous. A steal, though almost too comfortable to be considered budget travel! Don’t hesitate to book; Maya deserves the support.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Friendly and attentive staff, excellent service, delicious and abundant breakfast, sparkling clean, well located in old quarter
Katrina, 7-night trip
Verified Expedia guest review

8/10 Very good

Unique place .staff were excellent .breaky good great location .room with balcony
Pete, 3-night romance trip
Verified Expedia guest review