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All properties in New York, New York, United States of America
1 room, 2 adults

Dream Downtown, New York

4.5-star4.5 stars
355 W 16th St, New York, NY, 10011, United States of America

Luxury hotel with outdoor pool, near Chelsea Market
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Phone and TV didn’t work. Couldn’t get room service. Elevators kept timing out while…Jan. 16, 2020
  • While I did not spend a lot of time in the room, I was disappointed the TV was barely…Dec. 31, 2019

Dream Downtown, New York

from $265 CAD
  • Room, 1 Queen Bed (Bronze)
  • Room, 1 King Bed (Bronze)
  • Room, 1 King Bed (Silver)
  • Room, 2 Double Beds (Silver)
  • Room, 1 King Bed (Gold)
  • Suite (Platinum )
  • Room, 1 King Bed, Balcony (Bronze)
  • Room, 1 King Bed Pool
  • Room, 1 King Bed (Platinum)
  • Room, 1 King Bed, Pool View (Gold)
  • Suite, Pool View (Platinum)
  • Room, 1 King Bed, Accessible (Gold)
  • Room, 1 King Bed, Accessible (Silver)

What’s around Dream Downtown, New York

Landmarks

  • In Midtown
  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • Union Square Park - 17 min walk
  • Times Square - 28 min walk
  • Empire State Building - 29 min walk

Getting around

  • LaGuardia Airport (LGA) - 33 min drive
  • John F. Kennedy Intl. Airport (JFK) - 42 min drive
  • Liberty Intl. Airport (EWR) - 27 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 12 min drive
  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • New York 14th St. Station - 12 min walk
  • New York 9th St. Station - 14 min walk
  • New York Christopher St. Station - 15 min walk
  • 14 St. Station (8th Av.) - 3 min walk
  • 8 Av. Station (W 14th St.) - 4 min walk
  • 18 St. Station (7th Av.) - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. The Dream Beach & Pool is limited to adults over 21 years old after midnight daily. Access to the PH-D rooftop lounge varies depending on time.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Poolside bar
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Nightclub
  • Pool sun loungers
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Dream Downtown, New York’s small print

Also known as

  • Dream Downtown Hotel New York
  • Dream Downtown Hotel
  • Dream Downtown New York
  • Dream Downtown
  • Dream Downtown Hotel New York City
  • Dream Downtown Hotel New York City
  • Dream Downtown Hotel
  • Dream Downtown New York
  • Dream Downtown Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 8 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee (September - December): USD 34.37 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Fitness center access
    • Additional inclusions

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Valet parking costs USD 75 per day

    Pets are allowed for an extra charge of USD 99 per accommodation, per stay

    Service animals exempt from fees

    WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

    WiFi is available in public areas for USD 9.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Dream Downtown, New York

    • Does Dream Downtown offer free cancellation for a full refund?
      Yes, Dream Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Dream Downtown currently open?
      This property is closed from March 22 2020 to August 18 2020 (dates subject to change).
    • Is parking offered at Dream Downtown?
      Yes. Valet parking costs USD 75 per day.
    • Is there a pool at Dream Downtown?
      Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
    • Are pets allowed at Dream Downtown?
      Yes, pets are welcome. There's a charge of USD 99 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Dream Downtown?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Dream Downtown?
      Yes. Nearby restaurants include Lobster Place (2-min walk), Scarpetta (3-min walk), and Dos Caminos (4-min walk).
    • What is there to do near Dream Downtown?
      Recommended spots to visit include Chelsea Market (3-min walk) and The High Line Park (4-min walk), along with Union Square Park (0.9 mi) and Times Square (1.4 mi).

    Recent reviews

    Good 7.4 From 950 reviews

    Exceptional 10.0
    HIGHLY RECOMMENDED HOTEL! 10 on 10!!
    Modern cool hotel in lively Chelsea, tons to do right outside the door. Simple check in with valet parking. Spotless funky decor, nice size rooms with super comfy clean bed. Totally soundproof. Exceptional room service meals served quickly and hot, priced reasonably. Very cool bars in the hotel, always something going on & easy to meet tons of new people. Incredibly friendly efficient staff, especially Christopher at the concierge desk. He went way above and beyond to help us with event tickets. Super cool, patient & kind guy. Zero compaints. Will definately return! We totally loved it!
    Natalie, ca2 night trip
    Fair 4.0
    Below expectations
    There were just a a few things that surprised us about the room that didn’t make the rate worth it. Bed and bedding were uncomfortable, no trash bins in the room, trouble with lights and our key card rarely worked which was inconvenient. The bathroom door is not private at all (there is no door knob, only a whole). It’s not the worst but something you should be aware of...bathroom door is more like a glass shower door that swings. No bathroom fan. Hotel front desk text us to let us know the room was ready and ask if we needed anything. When we responded with a question we never got a response.
    Sarah, ca2 night trip
    Exceptional 10.0
    You need to meet Christopher the concierge!
    We did a celebration for work with 16 people. We loved Christopher who is the concierge. He hooked us up with everything we needed. Truly spectacular individual!
    Black, ca1 night trip with friends
    Very Good 8.0
    Great location and cool vibe. Would recommend.
    Joscelyn, ca4 night trip
    Exceptional 10.0
    So worth it
    Amazing hotel and stuff
    Luana, ca1 night trip with friends
    Fair 4.0
    Dream Hotel Stay
    We’ve stayed here before. The hotel has changed and does not provide the same service level it used to. WiFi is also horrible. Location is excellent.
    Cameron, ca3 night romance trip
    Good 6.0
    Very average modern hotel in a great location
    I want to preface this review by saying that there's a good chance I'll stay here again because the location was fantastic and the rooms were clean, but other than that, everything about this stay was average. This hotel is the definition of hip and modern - my hotel room looked like a spaceship. The window was a circle, and there were buttons to do everything, and every inch of the bathroom was covered in tile. The room was very small but very high ceilings. The bed was extremely low and uncomfortable, and then the TV was quiet small and high on the wall. I was satisfied with my room on the 5th floor, however my boss stayed on a higher floor underneath the bar and he said it was noisy. I stayed there on a Tuesday and Wednesday night, and the lobby was filled with young women in tiny dresses. I'm a 30 year old woman who appreciates night life, however when travelling for work, I want to relax in a quiet environment. One of the three elevators wasn't working (from other reviews it looks like this is always the case), and another elevator was reserved for guests of the bar, so there's only one elevator for the hotel guests and an annoyingly long wait at 11pm when you just want to crash. That being said, although it wasn't a relaxing or cozy hotel, as I mentioned, it was very clean and the location was unbeatable, so I would likely stay here again. I just hope they get the elevator fixed!
    Angela, ca2 night business trip
    Exceptional 10.0
    Birthday Trip
    Honestly location is amazing, hotel has great night life. Our room was clean and everything was hassle free.
    Morgan, ca3 night trip with friends
    Good 6.0
    Fun hotel in great location- rooms not great.
    Hotel is great for socialization. Lots of great restaurants, bars and a pool. They’ve spent a lot of energy on the public facing areas so the rooms are not that nice. They were quite dirty in certain areas and not maintained as well as the other areas of the hotel. Overall, great location and a very fun hotel, but the rooms needed some refreshing.
    ca2 night trip with friends
    Fair 4.0
    Dream Hotel? More like a Nightmare
    I travel to NYC often for work and I would not stay in the Dream Downtown hotel again. The hotel was in a great area and the rooms were large, but the hotel itself was more of a nightclub. Every night there were fights outside, people getting thrown out of the hotel by security, drunk obnoxious people being loud in the lobby etc. On the Saturday night of my stay the police/ambulance were called because of a fight, and the concierge quipped "just a typical Saturday". The check-in staff were incredibly rude and more interested in the party then the guests. The shower was one of the most poorly designed showers I have ever used.
    Gavin, caRomance trip

    Dream Downtown, New York

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