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Dream Downtown, New York

Luxury hotel with 2 restaurants, near Chelsea Market

From
$321 CAD

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355 W 16th St, New York, 10011, NY, United States of America
7.2.Good.
  • Phone and TV didn’t work. Couldn’t get room service. Elevators kept timing out while…

    Jan. 11, 2020

  • While I did not spend a lot of time in the room, I was disappointed the TV was barely…

    Dec. 24, 2019

See all 724 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Shopping
Convenient
Safe
  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 314 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Nightclub
  • Rooftop terrace
  • WiFi in the lobby

What’s around

  • In Midtown
  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • Union Square Park - 17 min walk
  • Times Square - 28 min walk
  • Empire State Building - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 Queen Bed (Bronze)
  • Room, 1 King Bed (Bronze)
  • Room, 1 King Bed (Silver)
  • Room, 2 Double Beds (Silver)
  • Room, 1 King Bed (Gold)
  • Suite (Platinum )
  • Room, 1 King Bed, Balcony (Bronze)
  • Room, 1 King Bed Pool
  • Room, 1 King Bed (Platinum)
  • Room, 1 King Bed, Pool View (Gold)
  • Suite, Pool View (Platinum)
  • Room, 1 King Bed, Accessible (Gold)
  • Room, 1 King Bed, Accessible (Silver)

Location

355 W 16th St, New York, 10011, NY, United States of America
  • In Midtown
  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk

What’s around

Landmarks

  • In Midtown
  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • Union Square Park - 17 min walk
  • Times Square - 28 min walk
  • Empire State Building - 28 min walk

Getting around

  • LaGuardia Airport (LGA) - 31 min drive
  • John F. Kennedy International Airport (JFK) - 46 min drive
  • Liberty Intl. Airport (EWR) - 27 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 11 min drive
  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • New York 14th St. Station - 12 min walk
  • New York 9th St. Station - 14 min walk
  • New York Christopher St. Station - 15 min walk
  • 14 St. Station (8th Av.) - 3 min walk
  • 8 Av. Station (W 14th St.) - 4 min walk
  • 18 St. Station (7th Av.) - 8 min walk

At a glance

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. The Dream Beach & Pool is limited to adults over 21 years old, Tues-Sun from 11AM-6PM . Access to the PH-D rooftop lounge varies depending on time. Access to the pool is available by reservation only. Please contact property for instructions on how to make reservations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Covered onsite self parking (USD 35 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge

Things to do

  • 24-hour fitness facilities
  • Nightclub

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Dream Downtown Hotel New York
  • Dream Downtown Hotel
  • Dream Downtown New York
  • Dream Downtown
  • Dream Downtown Hotel New York City
  • Dream Downtown Hotel New York City
  • Dream Downtown Hotel
  • Dream Downtown New York
  • Dream Downtown Hotel New York

Optional extras

Covered self parking costs USD 35 per night

Pets are allowed for an extra charge of USD 99 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 20 per night (rates may vary)

WiFi is available in public areas for USD 20 per night (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 11:00 AM to 6:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 20.00 per accommodation, per night

Resort fee inclusions:

  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Dream Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 35 per night.
  • Yes, there's a pool. Guests have pool access from 11:00 AM to 6:00 PM.
  • Yes, pets are welcome. There's a charge of USD 99 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Bathtub Gin (3-min walk), Salinas (3-min walk), and The Green Table (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
  • Dream Downtown has a nightclub and a 24-hour fitness center.
7.2.Good.
  • 6.0.Good

    For a VIP hotel, I was quite disappointed with my room which was on a low floor and was quite cramped. Also the washroom smelled like cigarette smoke upon arrival and stayed that way for the duration of my trip despite the hotel trying to rectify it.

    Rick, 3 night family trip, Dec. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    HIGHLY RECOMMENDED HOTEL! 10 on 10!!

    Modern cool hotel in lively Chelsea, tons to do right outside the door. Simple check in with valet parking. Spotless funky decor, nice size rooms with super comfy clean bed. Totally soundproof. Exceptional room service meals served quickly and hot, priced reasonably. Very cool bars in the hotel, always something going on & easy to meet tons of new people. Incredibly friendly efficient staff, especially Christopher at the concierge desk. He went way above and beyond to help us with event tickets. Super cool, patient & kind guy. Zero compaints. Will definately return! We totally loved it!

    Natalie, 2 night trip, Nov. 2, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Below expectations

    There were just a a few things that surprised us about the room that didn’t make the rate worth it. Bed and bedding were uncomfortable, no trash bins in the room, trouble with lights and our key card rarely worked which was inconvenient. The bathroom door is not private at all (there is no door knob, only a whole). It’s not the worst but something you should be aware of...bathroom door is more like a glass shower door that swings. No bathroom fan. Hotel front desk text us to let us know the room was ready and ask if we needed anything. When we responded with a question we never got a response.

    Sarah, 2 night trip, Oct. 25, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Staff didn’t care about guest Good location !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    2 night family trip, Oct. 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    A lovely hotel. The rooms are a bit small with some eccentric features but overall this is a nice place to stay.

    o.Botar, 2 night trip, Oct. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    You need to meet Christopher the concierge!

    We did a celebration for work with 16 people. We loved Christopher who is the concierge. He hooked us up with everything we needed. Truly spectacular individual!

    Black, 1 night trip with friends, Oct. 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    It is a beautiful and stylish place, however there are parties often and the elevators get slow down and less available, staff can be a little friendlier, but not insufferable, i will go back just for the beauty of the place cos I'm vain like that. And it is an excellent location!

    5 night business trip, Oct. 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location and cool vibe. Would recommend.

    Joscelyn, 4 night trip, Sep. 25, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Team at Dream is fantastic, courteous friendly and proficient. Pool is clean and family was able to cool off in the heat and use the pool the toys. Pool staff are wonderful with towels and bar tending. Double bed room is spacious enough to be able for 4 people to move comfortably around the space and to keep our personal items off the floors. The only downside is that the property has declined in the years- what was once a decorators dream has turned into a super8. Stayed here 8 years ago and the rooms have been cleaned out of the once-fun gems - like portable lighting (headboard reading lights are removed as are floor lamps) , clocks (from art deco to standard digital)- I assume these changes are due to the nature of historical guest pilfering the designer accents- sad to say the least. The smell in the lobby is the same though! * 8 years ago the scent was attributed to the street, this time around was a party gone wrong in the lobby. I stress again that the staff are fantastic from the front desk to the cleaning crew to the bar staff- efficient with a smile and willing to banter once the Canadian "eh" comes out :-)

    4 night family trip, Aug. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    They were able to accommodate early checkin. Room was as clean and as expected. Pool is great just go early as they suggest to get a chair. Would definitely stay again. Location is perfect.

    3 night trip with friends, Aug. 2, 2019

    Verified Expedia guest review

See all 724 reviews