All hotels in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Hacienda Morelos, Puerto Morelos

3 stars
Rafael E Melgar Mz 2 SM 2 Lte 5-BPuerto MorelosQROO77580Mexico, 866-299-2910
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  • Cancun, Quintana Roo (CUN-Cancun Intl.) 24-min drive; 16.5 miles/26.5 km
  • Free self parking
  • Limited parking
  • Theme park shuttle (surcharge)
Good3.2 / 5
Location
Great location
Breakfast
Breakfast is average
Service
Service is adequate
108See all 108 Hotels.com reviews
From 325 reviewsTripAdvisor Traveller Rating

Hotel Hacienda Morelos, Puerto Morelos

Hotel Info: 866-266-9798

from $69 CAD
  • Deluxe Double , Ocean View
  • Deluxe King, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Offsite

  • Theme park shuttle *

Also known as

  • Hacienda Morelos
  • Hacienda Morelos Hotel
  • Hotel Hacienda Morelos
  • Hotel Morelos
  • Morelos Hotel
  • Hacienda Morelos Hotel Puerto Morelos
  • Hacienda Morelos Puerto
  • Hotel Hacienda Morelos Riviera Maya, Mexico - Puerto Morelos

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Coyote Apache - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fishing on site
  • Scuba diving on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Hacienda Morelos, Puerto Morelos’s small print

Also known as

  • Hacienda Morelos
  • Hacienda Morelos Hotel
  • Hotel Hacienda Morelos
  • Hotel Morelos
  • Morelos Hotel
  • Hacienda Morelos Hotel Puerto Morelos
  • Hacienda Morelos Puerto
  • Hotel Hacienda Morelos Riviera Maya, Mexico - Puerto Morelos

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 108 reviews

Hotel Hacienda Morelos, Puerto Morelos
Good3.0 / 5
nice
The hotel price was good for the location...On the beach
1 night trip with friends
Hotel Hacienda Morelos, Puerto Morelos
Good3.0 / 5
Outside great, inside not so much.
this hotel has an amazing view. It is right at the water. Lounge chairs are provided. There is a bit of beach if you want, or a patio. However, the inside of the rooms fall short. There is no fridge, the wifi did not work in the room, you are only given 2 small bottles of water, there is no sitting area.
1 night romance trip
Hotel Hacienda Morelos, Puerto Morelos
Outstanding5.0 / 5
A great location, attentive staff and clean, comfo
The hotel was clean and the staff friendly and attentive. The location was perfect with the pool less than 20 steps to our room door and the beach a few steps beyond that. The beach was kept clean and was nice to relax on. We took the American Plan which included breakfast and we found the choices a little limited. The lunches and dinners that we had were all excellent. Our main Housekeeper, Margarita, could not do enough for us and went out of her way to make things nice. We will definitely return here.
20 night romance trip
Hotel Hacienda Morelos, Puerto Morelos
Poor1.0 / 5
Be prepared , BYO cleaning supplies!
Booked this hotel based on location and that is all it had going for it.upon arriving were shown hastily to our room and urged to dine quickly as staff had stayed late! It was 7:30! Went to get key/ instructions for room safe and were told it will available tomorrow. Next day went to ask and were told it's broken, will be replaced Monday after the "boss goes to town" it was never fixed or replaced, had to be bit creative with securing our valuables. Front desk lady gives big attitude, clearly not empowered to help or effect change. Our plan included breakfast which was really dried out toast, very muddy sometimes very cold coffee and two sketchy eggs. Discovered some very yummy cafes not far away, it Is possible to dine well in Puerto Morelos, just not at Hacienda Morelos. The accommodations bedroom/ bathroom were basic in the extreme , bathroom really grotty, bought some Mr Muscle and cleaned it thoroughly, No hangers for clothing, TV not working until mid week, noisy noisy, everything echoes when there are people in lobby and outside on patio there is quite a din. Only redeeming factor is the location and view, consider this camping and you can handle it, otherwise book somewhere else. Ps, you can waste a lot of mental energy thinking about how this could easily be so much better!
7 night romance trip
Hotel Hacienda Morelos, Puerto Morelos
Excellent4.0 / 5
Great layover hotel.
Would have no problem staying there again. No beach towels on Sunday and no extra pillows on Saturday night. The girl at front desk could have been a little more customer focused, may have been the language difference. She was more interested in her cell phone.
2 night trip

See all reviews

Hotel Hacienda Morelos, Puerto Morelos

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