Guests
All properties in Cardiff, Wales, United Kingdom

The Royal Hotel Cardiff, Cardiff

3.5-star hotel with restaurant, near St. David's Hall

  • Free WiFi
From
$129 CAD

Image gallery

  • Deluxe Double Room - Guest Room
  • Deluxe Double Room - Guest Room
  • Cinema Room - Children’s Theme Room
  • Deluxe Double Room - Living Area
  • Deluxe Double Room - Guest Room
Deluxe Double Room - Guest Room. Image 1 of 56
1 / 56Deluxe Double Room - Guest Room
88 St Mary Street, Cardiff, CF101DW, Wales, United Kingdom
8.6.Fabulous.
  • Street noise from traffic and people went on late and night and early into the morning.…

    Dec. 6, 2019

  • Our hotel room was gorgeous and we had a king sized bed. The room was large and the view…

    Sep. 10, 2019

See all 467 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Cardiff City Centre
  • St. David's Hall - 5 min walk
  • Principality Stadium - 5 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff Motorpoint Arena - 5 min walk
  • Cardiff Bay - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Twin Room
  • Deluxe Double Room
  • Standard Triple Room
  • Cinema Room

What’s around

Landmarks

  • In Cardiff City Centre
  • St. David's Hall - 5 min walk
  • Principality Stadium - 5 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff Motorpoint Arena - 5 min walk
  • Cardiff Bay - 9 min walk
  • Cardiff University - 20 min walk
  • Wales Millennium Centre - 24 min walk
  • Cardiff City Stadium - 28 min walk
  • Caerphilly Castle - 8.5 mi / 13.7 km
  • Barry Island Beach - 10.1 mi / 16.3 km

Getting around

  • Cardiff International Airport (CWL) - 19 min drive
  • Bristol International Airport (BRS) - 58 min drive
  • Cardiff Central Station - 4 min walk
  • Cardiff (CFW-Cardiff Train Station) - 4 min walk
  • Cardiff Queen Street Station - 9 min walk
map
See on map
88 St Mary Street, Cardiff, CF101DW, Wales, United Kingdom

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (GBP 16 per day; discounts available)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Golf lessons available nearby
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2367
  • Conference space size (meters) - 220

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1866
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • Czech
  • English
  • Italian
  • Latvian
  • Polish
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Fitz Bar - This restaurant specializes in British cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 14 for adults and GBP 7 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
  • Credit card charges are subject to an extra charge of GBP 2

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for GBP 5.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs GBP 16 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Cardiff Hotel
  • The Royal Hotel Cardiff Cardiff
  • The Royal Hotel Cardiff Hotel Cardiff
  • Cardiff Royal
  • Cardiff Royal Hotel
  • Hotel Cardiff
  • Hotel Royal Cardiff
  • Royal Cardiff
  • Royal Cardiff Hotel
  • Royal Hotel Cardiff
  • The Royal Hotel Cardiff Hotel

*See fees and policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 2 AM. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-in and check-out are available.
  • Yes, Fitz Bar offers British cuisine. Nearby restaurants include Cote Brasserie - Cardiff Central (3-min walk), Curado Bar (3-min walk), and Krispy Kreme (4-min walk).
  • Recommended spots to visit include St. David's Hall (5-min walk) and Principality Stadium (5-min walk), along with Cardiff Castle (5-min walk) and Cardiff Motorpoint Arena (5-min walk).
8.6.Fabulous.
  • 8.0.Very Good

    Good hotel in downtown Cardiff

    We have stayed at the Royal on each trip to Cardiff to visit family for the past 6-8 years and recommended it to friends as well. We were disappointed this time that they would store our injectable medication for our son but refused to put freezer packs in the freezer for our further travel stating it was unhygienic and they no longer have that service. I had emailed ahead of time to request a refrigerator (as I forgot they are not in the room) but was assured I would be helped by the front desk. I would hope that this situation will be corrected. We like the location of the hotel within walking distance of shopping, restaurants and the castle.

    John, 2 night family trip, Sep. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    Very nice hotel! It had AC and a lift, which were both greatly appreciated. We stayed in a twin room that was very spacious and clean. The hotel is located in a prime spot! Literally surrounded by shopping, restaurants, pubs, and nightclubs. It’s also less then a 5 minute walk to Cardiff Castle and had plenty of bus routes nearby. I will definitely be staying here again.

    Megan, 2 night trip with friends, Jul. 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location, walk to everything, friendly staff

    7 night business trip, Jun. 29, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Our check in experience was not great. We were early and they were kind enough to store our bags until 3 pm. We were told there would be no check ins before then. At 2 pm we waited in the lobby and watched a couple of others checking in. If we hadn’t overheard we would have waited til 3 pm. The clerk even saw us waiting there but never offered to check us in, despite the fact the room was ready. We had arrived in Cardiff 6 hours prior and were exhausted. Other than that the only other issue we had were the arrangement of stairs and lifts, but the building is old, so not a major issue really. We had to evacuate the building due to a false fire alarm one night caused by the bar next door. The room we had was over the bar below and had a tiny window, so ask for a room with a bigger window. The decor in the room is a bit odd, but the staff and cleanliness were good. Location is fantastic and easy access to everything.

    Ros, 3 night family trip, May 14, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    It was a decent and clean. Staff were helpful. Would consider staying there again. Grocery stores, restaurants, etc. were steps away. It was also a few minutes away from Cardiff Central Station. However, accessing the hotel and the reception area was more than one expected. There were too many stairs to go up and down. There was no sign pointing the way to the elevator to reception either. Other smaller things that were a bit annoying were the lack of facial tissues, face cloths.

    Bill, 2 night romance trip, Feb. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommended

    Lovely clean room, pleasant staff

    Sophie, 1 night trip, Nov. 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The Royal

    Lovely clean room, very helpful staff. Would definitely stay The Royal again.

    Karen, 1 night trip, Nov. 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Mattress very poor quality. Needs replacing ASAP

    The hotel was nice, But for the standards of the hotel. The mattress was absolutely awful. you could feel the springs. No support at all. Didn't sleep very well.( A memory foam topper might help a little}. Due to the springs in the mattress digging into me. Will not return for this reason.

    Paul, 1 night trip, Nov. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Royal Hotel

    Excellent hotel - 2nd time of staying

    Lyn, 1 night trip with friends, Nov. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Unable to leave luggage

    The only downside is not being able to leave luggage at the hotel especially as it’s such a late check in. Then have to pay £5 to leave in a shop across the road, doesn’t make sense. That’s the reason I would probably look for alternative accommodation in future

    Janette, 1 night trip with friends, Nov. 25, 2021

    Verified Hotels.com guest review

See all 467 reviews