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Pure Mareazul Rivera Maya, Playa del Carmen

4 stars
Carretera Federal Puerto JuarezKm 294 - 700, Playa del CarmenQROO77710Mexico, ‏866-299-2910
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Excellent4.2 / 5
Comfort
Rather comfortable
Amenities
Great amenities
Pool
Great pool
Location
Location is ok
124See all 124 Hotels.com reviews
From 206 reviewsTripAdvisor Traveller Rating

Pure Mareazul Rivera Maya, Playa del Carmen

Hotel Info: 866-266-9798

from $193 CAD
  • Luxury Condo, 2 Bedrooms, Kitchen, Ocean View
  • Suite roof garden
  • Luxury Condo, 2 Bedrooms, Ocean View, Beachfront
  • Suite, Pool Access
  • Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
The front desk is open daily from 7 AM - 10 PM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Also known as

  • Pure Mareazul Rivera Maya Condo Playa del Carmen
  • Pure Mareazul Rivera Maya
  • Pure Mareazul Rivera Maya Condo
  • Pure Mareazul Rivera Maya Playa del Carmen
  • Pure Mareazul Rivera Maya
  • Pure Mareazul Riviera Maya Hotel Playa Del Carmen
  • Pure Mareazul Riviera Maya/Playa Del Carmen, Mexico
  • Pure Mareazul Rivera Maya Condo Playa del Carmen
  • Pure Mareazul Rivera Maya Condo
  • Pure Mareazul Rivera Maya Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Steam room
  • Beach towels
  • Pool umbrellas
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 140
  • Conference space size (meters) - 13
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Second bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the condominium resort's full-service spa, Pure. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Snack-Bar Mareazul - This poolside cocktail bar specializes in seafood and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting).

Club de Playa - This beachfront cocktail bar specializes in seafood and serves breakfast, brunch, and lunch.

Snack Bar Casa Club Hole - Overlooking the golf course, this restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Tennis on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Pure Mareazul Rivera Maya, Playa del Carmen’s small print

Also known as

  • Pure Mareazul Rivera Maya Condo Playa del Carmen
  • Pure Mareazul Rivera Maya
  • Pure Mareazul Rivera Maya Condo
  • Pure Mareazul Rivera Maya Playa del Carmen
  • Pure Mareazul Rivera Maya
  • Pure Mareazul Riviera Maya Hotel Playa Del Carmen
  • Pure Mareazul Riviera Maya/Playa Del Carmen, Mexico
  • Pure Mareazul Rivera Maya Condo Playa del Carmen
  • Pure Mareazul Rivera Maya Condo
  • Pure Mareazul Rivera Maya Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 124 reviews

Pure Mareazul Rivera Maya, Playa del Carmen
Good3.0 / 5
If you want peace and quiet.......
This is a beautiful property. The room was huge and very well kept. There is nothing to fault as far as the accomodation itself. However, when we were there in early March, the place was absolutely deserted, little sign of life anywhere. That would have been fine if you were with a large family group, but for a couple looking for some entertainment, it was almost eerie. There was very little in the way of services and it was a good 30 minute walk into town. We left early.
4 night romance trip
Pure Mareazul Rivera Maya, Playa del Carmen
Excellent4.0 / 5
Great appartement!
To be clear this hotel is a group of condos rented so services are not the same as in an hotel. You do not have any concierge to book your trips or room service and the services at the reception are pretty limited. However the rooms are spacious and very clean with a new kitchen (useful for long stays). The pool is amazing and the beach is quiet and directly on site. One thing is that there are not a lot of room on the beach so if there are a lot of people it can get crowded. However is you are looking for a quiet place with family and friends this is the place. The hotel is 5 mins away by cab from playa downtown. You cannot really walk to there as it is a bit of a long walk 30 mins +) so either rent a car or grab cabs.
6 night family trip
Pure Mareazul Rivera Maya, Playa del Carmen
Good3.0 / 5
Forget the inclusive American breakfasts!
The resort itself is still exceptional. The beautiful beach, the spaciousness of the units that they let out is still the best when it comes to a home away from home. However, because this time we elected to do more cooking than eating out, we found the cooking utensils sadly lacking.. We had to go out and buy a salad bowl as well as tea towels and tea cloths to be able to do the dishes!. As we are not spanish we never could find out how to work the dishwasher! Also the breakfast they offer now is horrible!.. as well as the rude server we encountered on our second to last day. 2 years ago, they had fruit cocktail topped with vanilla yogurt and granola as well as all the egg dish choices. For the ones who do not eat eggs or allergic to them, (my daughter) they offered french toast. This time around the yogurt is gone, along with the choice of french toast, so unless you want eggs every day of your stay, forget it. Also the fresh orange juice has been replaced with watered down fruit punch. Absolutely disgusting , we tried for a few mornings to eat what they gave us, but cold toast and cold coffee every day was more than I could tolerate, so we just bought our own groceries for the breakfasts as well. Also they could do with a shuttle service as the taxis into Playa really got to be expensive , for 5 or more people it was $28 each way, that adds up after 2 weeks.
14 night family trip
Pure Mareazul Rivera Maya, Playa del Carmen
Outstanding5.0 / 5
Relaxed, upscale, comfortable experience
An excellent resort. Really, condo complex, rather than hotel per se. Beach club was great. Great food, great beach Great attendants. Unit was new, clean, upscale, spacious--everything was great.We also got a great price--and-no concerns whatsoever about safety.
7 night romance trip
Pure Mareazul Rivera Maya, Playa del Carmen
Poor1.0 / 5
Scam Alert
Get ready for some serious unaccountably. Half the amenities they advertised weren't there (hammocks, etc.). The poolside bar and snack bar weren't staffed and this was Spring Break. The staff kept telling me they would be back to fix the WIFI in the room, but after stringing me along for several hours, the front desk admitted the staff had been lying because they don't know how to say "it can't be fixed" in English. Despite its size, the entire pool is 4 1/2 feet deep, so kids can't touch the bottom anywhere. And when we left, they charged us for a broken sugar dish, which is ironic because not only did we never see a sugar dish, but we forgot to buy sugar at the store (we used maple syrup in our coffee). I tried to follow up with them about this and they've been dodging my emails. That's pretty much the definition of theft. Seriously, if you want a staff who dodges you, lies to you, and steals from you after you leave, this is your place. Now I know why it was vastly empty and ridiculously cheap.
3 night family trip

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Pure Mareazul Rivera Maya, Playa del Carmen

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