Carlton Al Moaibed Hotel

Photo gallery for Carlton Al Moaibed Hotel

Lobby
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Junior Suite | Living area | 37-inch TV with satellite channels

Overview of Carlton Al Moaibed Hotel

Carlton Al Moaibed Hotel

5-star property
Luxury Dammam hotel with 1 outdoor pools, connected to a shopping center

6.6/10 Good

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Rakkah, Dammam, Eastern Province, 31952
Main amenities
  • Daily housekeeping
  • 5 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • 2 coffee shops/cafes
  • Babysitting
  • 24-hour business center
  • Conference center
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • Heart of Dammam

Getting around

  • Dammam (DMM-King Fahd Intl.) - 43 min drive
  • Manama (BAH-Bahrain Intl.) - 67 min drive
  • Airport shuttle (surcharge)

About this property

Carlton Al Moaibed Hotel

5-star luxury hotel connected to a shopping center
A roundtrip airport shuttle, a poolside bar, and 2 coffee shops/cafes are just a few of the amenities provided at Carlton Al Moaibed Hotel. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Mediterranean cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a computer station
  • An elevator, wedding services, and a reception hall
  • Guest reviews give good marks for the central location and helpful staff
Room features
All guestrooms at Carlton Al Moaibed Hotel offer thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and bathtubs
  • 37-inch TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks

Languages

Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon - 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 5 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 5 restaurants
  • 2 coffee shops
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 3 buildings/towers
  • Built in 1980
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center

Languages

  • Arabic
  • English
  • Filipino
  • Hindi

Room amenities

Be entertained

  • 37-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Rainfall showerhead
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

HABAK - This poolside family restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
La Comida - This restaurant specializes in Latin American cuisine and serves dinner only. Open daily.
Mediterraneo - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open select days.
The Patio - This restaurant serves dinner only. Open daily.
The lounge - This poolside coffee shop serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SAR 77 for adults and SAR 38.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of SAR 150 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for SAR 100.0 per stay
  • Rollaway beds are available for SAR 100.0 per stay
  • Airport shuttle service for children up to age 8 costs SAR 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Al Moaibed Hotel
Carlton Al Moaibed
Carlton Al Moaibed Al Khobar
Carlton Al Moaibed Hotel
Carlton Al Moaibed Hotel Al Khobar
Carlton Al Moaibed Hotel Dammam
Carlton Al Moaibed Dammam
Carlton Al Moaibed Hotel Hotel
Carlton Al Moaibed Hotel Dammam
Carlton Al Moaibed Hotel Hotel Dammam

Frequently asked questions

Does Carlton Al Moaibed Hotel offer free cancellation for a full refund?
Yes, Carlton Al Moaibed Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Carlton Al Moaibed Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Carlton Al Moaibed Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Carlton Al Moaibed Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Carlton Al Moaibed Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Carlton Al Moaibed Hotel?
Yes, an airport shuttle is available. The charge is SAR 150 per vehicle one-way.
What are the check-in and check-out times at Carlton Al Moaibed Hotel?
You can check in from noon - 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Carlton Al Moaibed Hotel and nearby?
Carlton Al Moaibed Hotel has an outdoor pool and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Carlton Al Moaibed Hotel?
Yes, there are 5 onsite restaurants, featuring Mediterranean cuisine, pool views, and poolside dining. Nearby restaurants include Bistro (2.3 mi), Oh Ya Mal Restaurant (2.9 mi), and The Hut Burger (3.8 mi).
What's the area around Carlton Al Moaibed Hotel like?
Carlton Al Moaibed Hotel puts you in the heart of Dammam. Popular attractions include Alturki Tower, which is 7 minutes away by car. Travelers say the area is walkable and good for shopping.

Overall score and ratings

6.6

Good

6.8/10

Cleanliness

6.7/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

7.3/10

Eco-friendliness

4/10 Fair

Do not recommend this hotel to any one
The stay was really awful. The service was not good at all and the receptionist was not honest as they have provided a different smaller room and far way from the lobby and the pool.
HUSSAIN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had a quick trip, stay was good and comfortable
1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

the room is good and it’s clean the staff are so accommodating
mj, 1-night trip
Verified Expedia guest review

4/10 Fair

Mark
Quite old hotel - very small rooms and not best bed. Officially due to Corona Virus was no breakfast. Very disappointed.
Marek, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and very quiet.Akso it sits exactly between Dammam and Khobar
1-night business trip
Verified Expedia guest review

4/10 Fair

Not bad
Old hotel, the breakfast wasn't good at all
Shaker, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

It was the worst hotel ever , there is no manager and they gave our reservation to others and the recipients were very rude with a bad attitude.
3-night family trip
Verified Expedia guest review

8/10 Very good

Paul, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

The receptionist was rude
Shaker, 1-night business trip
Verified Hotels.com guest review