Neptune Pwani Beach Resort & Spa

Photo gallery for Neptune Pwani Beach Resort & Spa

Primary image
On the beach, sun loungers, beach umbrellas, 2 beach bars
On the beach, sun loungers, beach umbrellas, 2 beach bars
On the beach, sun loungers, beach umbrellas, 2 beach bars
2 outdoor pools

Overview of Neptune Pwani Beach Resort & Spa

Neptune Pwani Beach Resort & Spa

5.0 star property
Kiwengwa beachfront hotel with 6 restaurants and spa

8.8/10 Fabulous

49 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Pawni Mchangani, Kiwengwa
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Swim-up bar
For families
  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Nungwi Beach - 53 min drive

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 68 min drive
  • Airport shuttle (surcharge)

About this property

Neptune Pwani Beach Resort & Spa

5-star luxury hotel by the sea
Take advantage of a roundtrip airport shuttle, 2 beach bars, and a swim-up bar at Neptune Pwani Beach Resort & Spa. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Indulge in a body wrap, a body scrub, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Additional perks include:
  • 2 outdoor pools with a swim-up bar
  • Free self parking
  • Luggage storage, a billiards/pool table, and a gift shop
  • Smoke-free premises, tour/ticket assistance, and concierge services
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All guestrooms at Neptune Pwani Beach Resort & Spa have perks such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and phones

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach sun loungers
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Pwani - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Namaste - This beachfront theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Gusti - This beach theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Narai Thai - This theme restaurant specializes in Thai cuisine and is located by the pool. Reservations are required. Open daily.
Samaki - This fine-dining restaurant specializes in seafood. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 235

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Neptune Pwani
Neptune Pwani Beach
Neptune Pwani Beach All Inclusive
Neptune Pwani Beach All Inclusive Kiwengwa
Neptune Pwani Beach Resort All Inclusive
Neptune Pwani Beach Resort All Inclusive Kiwengwa
Pwani Neptune
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani & Spa Kiwengwa
Neptune Pwani Beach Resort & Spa Hotel
Neptune Pwani Beach Resort & Spa Kiwengwa
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani Beach Resort & Spa Hotel Kiwengwa

Frequently asked questions

Does Neptune Pwani Beach Resort & Spa offer free cancellation for a full refund?
Yes, Neptune Pwani Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Neptune Pwani Beach Resort & Spa?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Neptune Pwani Beach Resort & Spa on 13 Oct 2022 start from CA $560, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Neptune Pwani Beach Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Neptune Pwani Beach Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at Neptune Pwani Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Neptune Pwani Beach Resort & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Neptune Pwani Beach Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 235.
What are the check-in and check-out times at Neptune Pwani Beach Resort & Spa?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
What is there to do at Neptune Pwani Beach Resort & Spa and nearby?
Neptune Pwani Beach Resort & Spa has 2 beach bars, 2 outdoor pools, and a spa, as well as a Turkish bath and a garden.
Are there restaurants at or near Neptune Pwani Beach Resort & Spa?
Yes, there are 6 onsite restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include One Ocean (11-min walk), Amour Beach Restaurant (2.6 mi), and Local (3.2 mi).
What's the area around Neptune Pwani Beach Resort & Spa like?
Neptune Pwani Beach Resort & Spa is a short 11-minute walk from Mapenzi Beach and 16 minutes' walk from Kiwengwa Pongwe Forest. Travelers say the area is safe.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Ken, 11-night trip
Verified Ebookers guest review

4/10 Fair

Steve, 4-night trip
Verified Hotels.com guest review

6/10 Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Romal, 8-night trip
Verified Hotels.com guest review

8/10 Very good

The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Dania, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Helen, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent vacation!
Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
chacea, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

hotel n a good location with excellent beach
Thoroughly enjoyed our stay. It is one of the best all inclusive hotels we have stayed in.
MJP, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel doesn't let u spend lot of money
The hotel has a great security which makes u feel safe , the workers were very nice and the best thing that's everything was freee , the snack bar, lunch, dinner , Thai restroom etc. at dinner time it had great shows
Raed, 8-night trip
Verified Expedia guest review