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Hotel El Conquistador

Photo gallery for Hotel El Conquistador

Triple Room | View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Family Room, Accessible, Ensuite | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel El Conquistador

Hotel El Conquistador

3.0 star property
3-star hotel with restaurant, near Calderon Park

7.4/10 Good

83 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is CA $72
Price available on 12/31/2022
Gran Colombia 6-65 Y Borrero, Cuenca, Azuay, 010150
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer

Room options

About this area

What's nearby

  • In Downtown Cuenca

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • La Fornace - 2 min walk
  • Panadería El Dorado - 2 min walk
  • Cuchara Magica - 3 min walk
  • Sucré Salé Café - 3 min walk
  • El mesón español - 4 min walk

About this property

Hotel El Conquistador

Hotel El Conquistador is just 1.4 mi (2.3 km) from the airport and offers a shuttle (available 24 hours) for USD 5 per vehicle roundtrip. Guests looking for a bite to eat can check out Three Ships, which serves international cuisine. Other features include a bar/lounge and a snack bar/deli. The comfortable beds and bar get good marks from fellow travelers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors


  • Check-in time from 2:00 PM - 12:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Offsite parking within 328 ft (USD 13 per day); discounts available


  • Airport shuttle on request (available 24 hours)*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (120 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features


Three Ships - This restaurant specializes in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 12 percent tourism fee will be charged
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 5 per vehicle (roundtrip, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • There is a service fee of 10 percent

Children & extra beds

  • Airport shuttle service for children up to age 5 costs USD 0 (roundtrip)


  • Parking is available nearby and costs USD 13 per day (328 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and cash.

Also known as

El Conquistador Cuenca
Hotel El Conquistador Cuenca
Hotel Conquistador
Hotel El Conquistador Hotel
Hotel El Conquistador Cuenca
Hotel El Conquistador Hotel Cuenca

Frequently asked questions

Does Hotel El Conquistador offer free cancellation for a full refund?
Yes, Hotel El Conquistador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel El Conquistador?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel El Conquistador on 31 Dec 2022 start from CA $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel El Conquistador?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel El Conquistador?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Conquistador?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel El Conquistador?
Yes, an airport shuttle is available. The charge is USD 5 per vehicle roundtrip.
What are the check-in and check-out times at Hotel El Conquistador?
You can check in from 2:00 PM - 12:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel El Conquistador and nearby?
Recommended spots to visit include Calderon Park (3-min walk) and Puente Roto (12-min walk), along with University of Cuenca's Orchid Garden (14-min walk) and Pumapungo Archaeological Park (0.9 mi).
Are there restaurants at or near Hotel El Conquistador?
Yes, Three Ships offers international cuisine. Nearby restaurants include Cuchara Magica (3-min walk), Sucré Salé Café (3-min walk), and El mesón español (4-min walk).
Does Hotel El Conquistador have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel El Conquistador like?
Hotel El Conquistador is a short 3-minute walk from Calderon Park and 3 minutes' walk from Plaza Rotary Market.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Great stay. Highly recommended!!
FABIAN, 3-night family trip
Verified Expedia guest review

4/10 Fair

I paid over a $100 per night during the city festivities. Completely overpriced. The hotel is older, the hallway carpets should be replaced. The rooms were clean and the mattress was good, but I was a bit sad with the overall experience. The hotel needs an urgent renovation.
PCV, 3-night family trip
Verified Expedia guest review

8/10 Very good

Clean hotel with good service, nice breakfast and helpful employees. Safe neighborhood.
1-night business trip
Verified guest review

2/10 Poor

Instalaciones viejas, mala relación precio/servicio.
2-night romance trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Hotel needs remodeling. Very helpful and nice staff...
New, 2-night trip
Verified Expedia guest review

2/10 Poor

Not confortable
They have terrible employees, bad customer services and the place is disgusting
Galo, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, goodnexperience overall
The hotel was what i expected for the price. Super nice overall, the beds can be a little comfier but they were still good. The lobby, bar are was super nice. The best was the hotel's employees, they were all super nice and customer service was second to none. Recommended!!
Daniel, 2-night trip
Verified Expedia guest review

6/10 Good

Ok but not great
The Hotel itself is in a good location near the city center. There was some road construction in front of the hotel, but not their fault. The biggest drawback was the amount of noise coming from outside. They need better (soundproof) windows. All in all, OK for the price, but it could be better.
Verified guest review

8/10 Very good

Tv too small
Tv very bad problem too smaii cheap brands and few channels
edison, 1-night trip
Verified guest review