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citizenM Kuala Lumpur Bukit Bintang

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Lobby sitting area
King Room | Premium bedding, in-room safe, desk, laptop workspace
King Room | View from room
King Room | Premium bedding, in-room safe, desk, laptop workspace
King Room | Premium bedding, in-room safe, desk, laptop workspace

Overview of citizenM Kuala Lumpur Bukit Bintang

citizenM Kuala Lumpur Bukit Bintang

4.0 star property
4-star hotel with restaurant, near Berjaya Times Square

9.6/10 Exceptional

188 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bar
The price is CA $74
Price available on 12/11/2022
Map
128 Jalan Pudu, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser
  • Multilingual staff
  • Luggage storage
  • TV in a common area
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Bukit Bintang
  • Berjaya Times Square - 14 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • KLCC Park - 25 min walk
  • Suria KLCC Shopping Centre - 28 min walk
  • Petronas Twin Towers - 30 min walk
  • Petaling Street - 9 min drive
  • Merdeka Square - 8 min drive
  • Kuala Lumpur Tower - 11 min drive
  • Kuala Lumpur Sentral - 10 min drive
  • Mid Valley Megamall - 14 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Kuala Lumpur Pasar Seni Station - 15 min walk
  • Kuala Lumpur Station - 20 min walk
  • Imbi Station - 13 min walk
  • Bukit Bintang Station - 13 min walk
  • Raja Chulan Station - 16 min walk

Restaurants

  • Blue Boy Vegetarian Restaurant - 5 min walk
  • VCR - 6 min walk
  • Ngau Kee Beef Noodles - 6 min walk
  • Sarang Cookery - 6 min walk
  • Tg's Nasi Kandar - 6 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

At citizenM Kuala Lumpur Bukit Bintang, you'll be within a 10-minute drive of Berjaya Times Square and Pavilion Kuala Lumpur. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This upscale hotel is also within a short drive of KLCC Park and Petronas Twin Towers. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
  • Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
  • Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 24-hour business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Raised toilet seat
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of MYR 35 per person (approximately)
  • Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
  • Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 11 Dec 2022 start from CA $74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at citizenM Kuala Lumpur Bukit Bintang?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Please note that this information has been provided by our partners.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
You can check in from 2:00 PM - midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an onsite restaurant, canteenM. Nearby restaurants include Blue Boy Vegetarian Restaurant (5-min walk), VCR (6-min walk), and Ngau Kee Beef Noodles (6-min walk).
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 14-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur. Travelers say this hotel is in a good location.

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

saad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, room with a great view
One of the best in Bukit Bintang area. Everything is amazing about this hotel.
Towhidul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked it
Rupert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel the staff is so friendly and helpful. The room is clean, comfortable, new, and the bed is so plush. Able to order from restaurant and the breakfast is wonderful .
Vernesha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Super Hotel in KL
Great hotel for business and couples - rooms suit two max and super helpful staff! Highly recommended
C, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Modern interior deco. Room is tiny. High tech touch though.
NICK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maureen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A brief stopover stay
Booking was confirmed days before BUT yet my room was not blocked for my high floor preferred stay. The male native room clerk on duty, checked in around 8.10pm 24may, was NOT very accomodating, had a LONG face, did not greet me and worst dumped me on a lower floor room amidst rowdy south asian nationals, " NO MORE rooms " he rudely remarked As though like I OWED him a living ! The Room Division/Front Office Manager should properly RETRAINED him for his BADLY FLAWED customer service etiquette.
1-night trip
Verified Hotels.com guest review