Gran Hotel de Querétaro

Photo gallery for Gran Hotel de Querétaro

Primary image
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Gran Hotel de Querétaro

VIP Access

Gran Hotel de Querétaro

3.5 star property
City-center hotel within easy reach of Centro Histórico

8.6/10 Fabulous

808 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Laundry facilities
The price is CA $110
Price available on 07/31/2022
Map
Juaréz Sur No. 5, Queretaro, QRO, 76000
Main amenities
  • Daily housekeeping
  • Self parking
  • Room service
  • Business center
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Queretaro
  • Centro Histórico - 1 min walk
  • Alameda Hidalgo Park - 5 min drive
  • Puerta la Victoria - 2 min drive
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive
  • Aqueduct of Santiago de Queretaro - 2 min drive
  • Autonomous University of Queretaro - 4 min drive
  • Corregidora Stadium - 15 min drive
  • Queretaro Convention Center - 16 min drive
  • El Cimatario National Park - 35 min drive
  • El Marques Industrial Park - 13 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive

About this property

Gran Hotel de Querétaro

Gran Hotel de Querétaro offers a fantastic location, putting you just steps from Centro Histórico. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 100 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MXN 100 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Queretaro
Gran Hotel de Querétaro Hotel Queretaro

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Great weekend stay!
Price, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed experience
We have a lot of problems with this hotel. Maybe I got a room that hasn't be updated, but it was in very bad conditions. The shower, the toilet didn't work properly. It was not possible to close the windows shads nor the wood doors to protect from the sun light. The carpet, the table lamps, the ceiling fan light were not working properly. No clothing hooks, no iron nor iron table in the room. The door lock wasn't working, very small room compared to other rooms that had the family members. They got very nice, renovated rooms. The breakfast included during the week was terribly bad. Very disappointed experience
BLANCA, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Guadalupe, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The only issue that we found, was when we tried to get inside the hotel about to midnight, we were waiting outside for a long time, knocking the door and the bell, nobody listened us tho. I'd to made a call to the hotel. other than that, everything ran pretty good !
Salvador, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

louis, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

louis, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Excellent location in the heart of Queretaro. The included breakfast is not recommend very limited options with tight hours and cold and bad food. The hotel has a lot of potential and room for improvement the carpet is super old and dirty. The furniture is very old, like the sofas in my room looked old, uncomfortable, and not well kept. The hotel will benefit from and update in carpets, TV’s, furniture, and parking included instead of charging you extra. Other wise the hotel is beautiful with big rooms and plenty of space for families.
Betsie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful views and vibes.
Grand suite with beautiful marble and wood in a great location. Parking issue was resolved but a negative since the valet was busy with other guests. These amenities matter to me.
Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very comfortable, clean hotel with excellent amenities and a friendly staff. We recommend it highly.
James, 2-night family trip
Verified Expedia guest review