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All properties in Chengdu, Sichuan, China

Crowne Plaza Chengdu Panda Garden, an IHG Hotel, Chengdu

Luxury hotel in Xindu with 3 restaurants and spa

  • Free WiFi and free parking
From
$96 CAD

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Poly Park 198, 1980 S. Shu Long Blvd., Chengdu, 610503, Sichuan, China
9.2.Superb.
  • This was a fabulous hotel with a huge room and every amenity. Their free shuttle service…

    Nov. 13, 2019

  • The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.

    Sep. 10, 2019

See all 28 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 345 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Xindu
  • Sichuan Conservatory of Music - 4.7 mi / 7.6 km
  • Guihu Park - 7 mi / 11.3 km
  • Southwest Petroleum University - 7.6 mi / 12.3 km
  • Chengdu University of Technology - 8.8 mi / 14.2 km
  • Tianfu Square - 12 mi / 19.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Smoking
  • Club Room
  • Superior Suite
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Family Room, 1 Double Bed
  • Deluxe Room
  • Superior Room, 1 King Bed, Smoking
  • Club Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, Multiple Beds (198)
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Club Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Xindu
  • Sichuan Conservatory of Music - 4.7 mi / 7.6 km
  • Guihu Park - 7 mi / 11.3 km
  • Southwest Petroleum University - 7.6 mi / 12.3 km
  • Chengdu University of Technology - 8.8 mi / 14.2 km
  • Tianfu Square - 12 mi / 19.3 km
  • Eastern Suburb Memory Park - 9.4 mi / 15.2 km
  • Chengdu University - 10.2 mi / 16.4 km
  • Jiuyan Bridge - 10.4 mi / 16.7 km
  • Yong Ling - 10.4 mi / 16.8 km
  • Southwest Jiaotong University - 10.6 mi / 17.1 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 57 min drive
  • Chengdu East Railway Station - 15 min drive
  • Chengdu West Station - 21 min drive
  • South Railway Station - 22 min drive
  • Free area shuttle
map
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Poly Park 198, 1980 S. Shu Long Blvd., Chengdu, 610503, Sichuan, China

At a glance

Hotel size

  • This hotel has 345 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Nightclub

Working away

  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 1872
  • Conference space size (meters) - 174
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sense Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Canal Luna - This restaurant specializes in Chinese cuisine.

Cafe 198 - Onsite café.

Small print

Also known as

  • Chengdu Crowne Plaza
  • Crowne Plaza Chengdu Panda Garden Hotel
  • Crowne Plaza Chengdu Panda Garden
  • Crowne Plaza Chengdu Panda Garden, an IHG Hotel Hotel
  • Crowne Plaza Chengdu Panda Garden, an IHG Hotel Chengdu
  • Crowne Plaza Chengdu Panda Garden, an IHG Hotel Hotel Chengdu
  • Chengdu Crowne Plaza Panda Garden
  • Chengdu Panda Garden
  • Crowne Plaza Chengdu Panda
  • Crowne Plaza Chengdu Panda Garden
  • Crowne Plaza Panda Garden
  • Crowne Plaza Panda Garden Chengdu
  • Crowne Plaza Panda Garden Hotel
  • Crowne Plaza Panda Garden Hotel Chengdu

Optional extras

Rollaway beds are available for CNY 300.0 per night

Buffet breakfast is offered for an extra charge of CNY 138 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Chengdu Panda Garden, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Dining Hall (5.1 mi), 808音乐空间 (6.4 mi), and 东郊食堂 (6.7 mi).
  • Crowne Plaza Chengdu Panda Garden, an IHG Hotel has a nightclub, a spa, and an outdoor pool, as well as a fitness center, a picnic area, and a garden.
9.2.Superb.
  • 10.0.Exceptional

    5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!

    Jana, 8 night family trip, Aug. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Yes! Stay here!!!

    We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.

    1 night romance trip, Jun. 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location for pandas

    Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.

    Michael, 2 night business trip, May 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good

    Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.

    Lou, 3 night romance trip, Mar. 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to the Pandas, far from the city center..

    Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation. The breakfast had plenty of options, both Western and Chinese. The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.

    Randy, 2 night business trip, Mar. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel

    Overall is good

    IVY, 4 night trip, Feb. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The rooms were nice and the staff was awesome. the location of the hotel is a bit far from the downtown core of the city. This made taxis kind of expensive

    4 night trip with friends, Feb. 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was excellent customer service, rooms were awesome, people are the best

    2 night trip, Jan. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The service wad great, with the exception of one induvial who did not like Americans. It was a long way away from the City Center, but quite. The way we like it. I would stay there again in a drop beat.

    EDWARD, 7 night trip, Nov. 22, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous stay would definitely stay again. A but if a language barrier, but lovely staff

    Sam, 2 night trip, Nov. 5, 2018

    Verified Expedia guest review

See all 28 reviews