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All properties in Xi'an, Shaanxi, China
1 room, 2 adults

The Westin Xian, Xi'an

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
66 Ci En Road, Qu Jiang New District, Xi'an, Shaanxi, 710061, China

Luxury hotel with spa, near Giant Wild Goose Pagoda
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Clean

The Westin Xian, Xi'an

from $127 CAD
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Premier Room, 1 King Bed
  • Premier Room, 2 Single Beds
  • Club Room, 1 King Bed, Business Lounge Access (SW-M)
  • Executive Room, 1 King Bed
  • Executive Room, 2 Double Beds
  • Deluxe Room, 1 Bedroom, Business Lounge Access
  • Executive Room, 1 Bedroom (SW-M)
  • Club Room, 1 Bedroom, Business Lounge Access (SW-M)
  • Deluxe Room, 1 King Bed, Non Smoking (SW-M)
  • Westin, Studio, 1 Bedroom
  • Suite, 3 Bedrooms

What’s around The Westin Xian, Xi'an

Landmarks

  • In Yanta Qu
  • Giant Wild Goose Pagoda - 8 min walk
  • Tang Paradise - 17 min walk
  • Drum Tower - 2.4 mi / 3.8 km
  • Xi'an Jiaotong University - 4.1 mi / 6.5 km
  • Northwest University - 4.3 mi / 6.9 km
  • Xi'an Bell Tower and Drum Tower - 4.7 mi / 7.5 km
  • Xi'an Bell Tower - 4.9 mi / 7.8 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 57 min drive
  • Xi'an Station - 8 min drive
  • Xi'an East Station - 11 min drive
  • Xi'an North Railway Station - 22 min drive
  • Wei 1-jie Station - 24 min walk
  • Xiaozhai Station - 29 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 321 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Heavenly Spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Five Zen5es - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Mai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Seasonal Tastes - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.

Mix Bar - Onsite lobby lounge. Open daily.

The Westin Xian, Xi'an’s small print

Also known as

  • Westin Hotel Xian
  • Westin Xian
  • Xian Westin
  • The Westin Xian China/Shaanxi
  • Westin Xian Hotel
  • The Westin Xian Hotel
  • The Westin Xian Xi'an
  • The Westin Xian Hotel Xi'an

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 350.0 per night

    Buffet breakfast is offered for an extra charge of CNY 158 per person (approximately)

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Westin Xian, Xi'an

    • Does The Westin Xian offer free cancellation for a full refund?
      Yes, The Westin Xian does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at The Westin Xian?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at The Westin Xian?
      Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.
    • Are pets allowed at The Westin Xian?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at The Westin Xian?
      You can check in from 3:00 PM to 6:00 AM. Check-out time is noon.
    • Are there restaurants at or near The Westin Xian?
      Yes, there are 3 onsite restaurants.
    • Is airport shuttle service offered by The Westin Xian?
      Yes, an airport shuttle is available.
    • What is there to do near The Westin Xian?
      Recommended spots to visit include Giant Wild Goose Pagoda (8-min walk) and Tang Paradise (0.9 mi), along with Drum Tower (2.4 mi) and Xi'an Jiaotong University (4.1 mi).

    Recent reviews

    Superb 9.0 From 124 reviews

    Exceptional 10.0
    Fantastic faculty, service and location!
    Roy, us1 night family trip
    Fair 4.0
    Substandard Westin, very disappointed
    The hotel is located in a nice area however the service needs attention. On Sunday morning at 9am we were woken up by very loud noise of people shouting at each other in the hallway. This lasted about more than 30 min... until we called reception and was notified there was a wedding party that morning. Not a single apologies from staff or management team. This totally written off the hotel for us ... the rooms are dark and tired and bathroom needs renovation ... not the usual Westin feel i am afraid.
    Trevor, hk4 night business trip
    Exceptional 10.0
    You will feel at HOME
    Great location, spacious (though I can say a bit dated) but that's more than OK. helpful staff.
    lawland, us3 night trip
    Exceptional 10.0
    Sweet accommodation at a fantastic location!
    We were supposed to stay at the studio, which was okay, except that it was a little distant from the main hall. So the morning after, we requested to switch from the studio residence to the main hall, where the hotel rooms are. The switch was swift, and the hotel room that we stayed on the second evening was remarkable. The night spot beside the hotel was remarkably lively on a cold winter evening. As for the hotel, the design of the hotel is a reminder of its oriental heritage, mixed with contemporary style that many are familiar with. Swag to the max.
    sg2 night romance trip
    Very Good 8.0
    Great spot to stay.
    Nice area that will be even better when surrounding renovations are finished. Having mall opposite was convenient, as well as coffee options at hotel (Starbucks). Room was comfortable and a decent size, and staff were nice. Only comment is that it did feel like room could do with a little bit of a re-vamp, but mostly the bathroom.
    Zhao, au7 night romance trip
    Exceptional 10.0
    Loved the hotel and it is in a great area. Couldn’t be better located. Right across from the Wild Goose Pagoda and this huge new upscale mall. Nice park and places to walk around. The hotel could use a little maintenance and touch up. It’s showing a bit of age. I imagine with all the new stuff around it, it will will refurbish soon. I would highly recommend staying there!
    Lisa, us2 night family trip
    Very Good 8.0
    Okay hotel
    The hotel is near the Wild Goose Pagoda and the fountains so watching the light show at night was easy. Food was more expensive as it was a tourist area. The hotel is relatively far from the City Walls and its attractions within the walls such as the Bell and Drum Towers. We took cabs which took more than half an hour per ride due to the traffic jams. We tried the subway when it was raining and that turned out to be much faster but the walk back to the hotel was about 10 to 15 min. The hotel had what I expected of a five star hotel but nothing particularly exceptional. Breakfast was ok. Room service was reasonably priced. Tired the foot massage at the hotel spa which was relaxing.
    sg2 night trip with friends
    Exceptional 10.0
    Westin Xi'an a good bet
    A truly lovely international hotel, very close to the Wild Goose Temple outside the old city gates. Great stay.
    Sheila, us1 night family trip
    Good 6.0
    It is not the best spg hotel
    The location is good, close to the tower. The facility I'd outdated. You can also smell cigarette in the room and hallway. Also, the fragrance at lobby made my wife sick.
    Huiji, us3 night family trip
    Exceptional 10.0
    Weekend getaway in Xi'an
    Great location for exploring Xi'an on foot. Best hotel shower ever.
    Mark Steven, cnRomance trip

    The Westin Xian, Xi'an

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