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1 room, 2 adults

Hampton Inn & Suites Dallas Downtown, Dallas

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
1700 Commerce, Dallas, TX, 75201, United States of America

Hotel with indoor pool, near Majestic Theater
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very good breakfast every morning, clean and comfy room.Dec. 27, 2019
  • Very secure ....comfortable room ...friendly staff...great breakfastMar. 17, 2019

Hampton Inn & Suites Dallas Downtown, Dallas

from $140 CAD
  • Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Bar)
  • Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)
  • Studio, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Studio, 1 King Bed (Larger)
  • Studio, 1 King Bed, Non Smoking (Drinks/ Snacks)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 King Bed, Non Smoking (Drinks/ Snacks)
  • Studio, 2 Queen Beds, Non Smoking (Drinks/ Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

What’s around Hampton Inn & Suites Dallas Downtown, Dallas

Landmarks

  • In Main Street District
  • Kay Bailey Hutchison Convention Center - 12 min walk
  • Dallas World Aquarium - 13 min walk
  • Sixth Floor Museum - 15 min walk
  • Reunion Tower - 19 min walk
  • American Airlines Center - 27 min walk
  • Majestic Theater - 4 min walk
  • Dallas Museum of Art - 11 min walk

Getting around

  • Love Field Airport (DAL) - 19 min drive
  • Dallas-Fort Worth International Airport (DFW) - 28 min drive
  • Dallas Union Station - 15 min walk
  • Dallas Medical-Market Center Station - 6 min drive
  • West Irving Station - 18 min drive
  • St Paul Station - 6 min walk
  • Akard Station - 7 min walk
  • West End Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Onsite self parking (USD 28.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Coffee shop/café
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Starbucks - Onsite coffee shop.

Hampton Inn & Suites Dallas Downtown, Dallas’s small print

Also known as

  • Hampton Inn Dallas Downtown Hotel
  • Hampton Inn Dallas Downtown
  • Hampton & Suites Dallas Dallas
  • Hampton Inn & Suites Dallas Downtown Hotel
  • Hampton Inn & Suites Dallas Downtown Dallas
  • Hampton Inn & Suites Dallas Downtown Hotel Dallas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 10:00 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • 0.8 percent destination fee will be charged

Deposit: USD 50.00 per accommodation, per day

Optional extras

Self parking costs USD 28.00 per night with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hampton Inn & Suites Dallas Downtown, Dallas

  • Does Hampton Inn & Suites Dallas Downtown offer free cancellation for a full refund?
    Yes, Hampton Inn & Suites Dallas Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hampton Inn & Suites Dallas Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hampton Inn & Suites Dallas Downtown?
    Yes. Self parking costs USD 28.00 per night.
  • Is there a pool at Hampton Inn & Suites Dallas Downtown?
    Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Are pets allowed at Hampton Inn & Suites Dallas Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hampton Inn & Suites Dallas Downtown?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hampton Inn & Suites Dallas Downtown?
    Yes. Nearby restaurants include The Woolworth (3-min walk), The French Room (3-min walk), and Campisi's Restaurant (4-min walk).
  • What is there to do at Hampton Inn & Suites Dallas Downtown and nearby?
    Hampton Inn & Suites Dallas Downtown has an indoor pool and a fitness center.

Recent reviews

Fabulous 8.8 From 1,040 reviews

Very Good 8.0
The check in process was fine, but when we settled into our room we noticed there was a used condom under the mattress. When we called the front desk, they asked us “if we were sure” and to “send a photo”. I asked if they could come up in person, and they did, but they weren’t apologetic, and almost seemed upset that we notified them. We were given a different, smaller room. When we checked out, they wouldn’t even offer a later check out despite the earlier negative experience we encountered. The hotel was new and modern, but the customer service was lacking—there was no follow up form staff about our experience.
Andrea, ca2 night trip with friends
Exceptional 10.0
ca4 night romance trip
Very Good 8.0
Great free breakfast included with stay. The only thing missing is a hotel bar/lounge. Wifi worked great.
ca3 night business trip
Exceptional 10.0
First time in Dallas!
This hotel was a pleasant surprise. It has been completely renovated a couple years ago. It is beautiful. The lobby very upscale. The room I had was spacious with 2 queen beds, a sofa, kitchen counter with fridge and a large bathroom with a glasses in stand up shower. Beautiful large room, very clean, comfortable beds. It was like small apartment. The hotel has a fantastic breakfast included on the 2nd Floor. Everything you would want in a large area with several tables. Neman Marcus is right across the road with a few other luxury shops close by. Restauarants are also within a 3-4 min walk. Excellent hotel and great value!
Rick, ca3 night trip
Exceptional 10.0
Great for a quick business trip
Great area, I was able to walk to my meetings and found lots of restaurants nearby.
Frances, ca2 night business trip
Exceptional 10.0
3 nights in downtown Dallas
Stayed 3 nights on our Texas vacation in Dallas. Our room was on the 16th floor (17 total) and we were able to park in the Neiman Marcus parking garage behind the hotel for a daily rate. They are not currently doing their breakfast but had grab and go prepared bags. There is a Starbucks attached for those who need their morning coffee. There is also a good breakfast place, Overeasy, a block away. They have an indoor pool that we did not use but it looked nice! The room itself had what we needed - big walk in shower, microwave and mini fridge. Bed and pillows were comfortable and we didn’t hear any commotion at night. We took advantage of the Crafty Irishman Public House a block over that had great happy hour deals. We felt comfortable walking around in downtown and visited several of the parks in the area. Only drawback was the ice vending is only on odd numbered floors. We would stay again in the future.
STEVEN, us3 night trip
Very Good 8.0
Asked
Ruben, us1 night trip
Exceptional 10.0
It was very good and pleaseable
Sam, us1 night trip with friends
Good 6.0
Expect a very basic/simple experience.
The hotel overall is ok. It would have been just fine if it was for a business trip. This hotel is a very plain, simple, and middle of the road hotel in true “Hampton Inn” style. It’s nothing that I would ever suggest to a friend, however, it’s not bad at all in the vein of some awful experience. But I do feel like it is slightly overpriced for the quality of the amenities bc it’s very well located(paid $170/night for 2 nights). Don’t go to this hotel expecting anything elaborate or elevated service. It’s more functional than stylish. Some might even say generic. With all that said, I don’t have much to complain about except they definitely could stand to have a more organized cleaning staff (random towels from laundry and rubbish in hallway multiple times in a two night stay).
Christopher, us2 night trip
Very Good 8.0
Check in was good but after 2 days I needed room cleaned. I asked the lady at front desk while getting to go breakfast which was terrible if my room could be cleaned she said I had to call. I went back to my room same lady answered and I told her my room number and asked for my room to be serviced. Came back from a long day of volleyball tournament and my room was not service. We were all ready for a shower but couldn’t because we had dirty towels. Ran into a lady in hall asked her for towel and a trash back to remove all our food. Waited 30 minutes and then decided to go to my car. At some point they finally dropped towels off. Then next day I needed to tp called down stairs and they told me to come get it. Not good customer service.
Kelly, us3 night family trip

Hampton Inn & Suites Dallas Downtown, Dallas