8/10
This was my 4th or 5th stay at this Courtyard, and there’s a lot I appreciate about it. The location is excellent, right off the highway and only a 15-minute drive to downtown and ByWard Market. The room was spacious, the bed very comfortable, and I slept incredibly well. The view from the room was great. Free parking is a huge plus, especially compared to downtown hotels where I’ve had to pay an extra $30 per night.
That said, the hallways and especially the elevator area are long overdue for an update. The elevators continue to be a major drawback. The one on the left was out of service, again, just like during my last visit two years ago, which is disappointing. The remaining elevators had unresponsive buttons at times, and wait times were noticeably long during peak hours in the morning and evening. This ongoing issue really takes away from the overall experience and convenience.
While I’ve had positive stays here in the past, the recurring elevator problems and aging common areas are making me reconsider. I’ll likely explore other hotel options for future trips to Ottawa.
Eric
1-night trip with friends