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All properties in Xi'an, Shaanxi, China
1 room, 2 adults

Crowne Plaza Xian, Xi'an

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • DVD player
  • Dry cleaning/laundry service
  • Elevator
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061, China

Luxury hotel in Beilin with 3 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • DVD player
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • 非常好的酒店,可以俯瞰西安的夜景,酒店工作人员非常热情,各项设施都很好,并且帮我们免费升级了房间,是一次愉快的入住体验,下次还会选择这家酒店Sep. 24, 2019
  • Thank you so much for the awesome room. I really appreciated the cleanliness, thick…Jan. 15, 2020

Crowne Plaza Xian, Xi'an

from $89 CAD
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Deluxe Room
  • Superior Room
  • Superior Suite
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Presidential Suite

What’s around Crowne Plaza Xian, Xi'an

Landmarks

  • In Beilin
  • Jiaodaruisun Stadium - 7 min walk
  • Xi'an Museum - 15 min walk
  • Drum Tower - 15 min walk
  • Small Wild Goose Pagoda - 18 min walk
  • Northwest University - 23 min walk
  • Shaanxi History Museum - 28 min walk
  • Northwestern Polytechnical University - 29 min walk

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 52 min drive
  • Xi'an Station - 7 min drive
  • Xi'an East Station - 11 min drive
  • Xi'an North Railway Station - 18 min drive
  • Tiyuchang Station - 11 min walk
  • Xiaozhai Station - 18 min walk
  • Nanshaomen Station - 20 min walk

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time noon-6:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Dining

Zhuque Cafe - This restaurant serves breakfast, lunch, and dinner.

Made In Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

B-G51 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Xian, Xi'an’s small print

Also known as

  • Crowne Plaza Hotel Xian
  • Crowne Plaza Xian
  • Xian Crowne Plaza
  • Crowne Plaza Xi'An China/Shaanxi
  • Crowne Plaza Xian Hotel
  • Crowne Plaza Xian Hotel
  • Crowne Plaza Xian Xi'an
  • Crowne Plaza Xian Hotel Xi'an

Policies

Guests under 8 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available through room service.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

Optional extras

Rollaway beds are available for CNY 373.0 per night

Buffet breakfast is offered for an extra charge of CNY 160 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Xian, Xi'an

  • Does Crowne Plaza Xian offer free cancellation for a full refund?
    Yes, Crowne Plaza Xian does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza Xian?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Xian?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza Xian?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Xian?
    You can check in from noon to 6:00 AM. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Xian?
    Yes, there are 3 onsite restaurants.

Recent reviews

Fabulous 8.8 From 39 reviews

Exceptional 10.0
Excellent hotel, spacious rooms
Lovely hotel with opulent public rooms, and spacious well appointed bedrooms. Situated a little outside the ancient city centre - about a twenty minute walk to the City South Gate. Food good - the buffet dinner in the Zhuque excellent. The CP staff were helpful, despite the language barrier - an English speaker was usually made available when needed. Concierges were particularly obliging. 51st floor bar worth a visit, especially at night. Highly recommended.
gb3 night trip
Exceptional 10.0
Good service
It was a very comfortable stay for our family trip. The front desk and the concierge was very helpful. The breakfast was great with a lot of good choices. Only problem is the pool is not the hotel managed facility, the water and towels are not clean and poorly maintained. It’s mainly the swim lesson program for the kids who are not staying at the hotel.
Andrew, us3 night family trip
Fair 4.0
Disappointed stay
Strong stench in bathroom i was in..luckily i brought along a room spray.Hotel wanted an deposit of more than rmb500 per night for a 2 night stay. In earler hotel, they only needed rmb500 for stay of 2 nights. Location is not close to city center where attractions are.
Poh Chin, sg2 night family trip
Exceptional 10.0
Excellent Hotel
The hotel was beautiful, well-maintained and well-located. Service was excellent. Breakfast was so varied and interesting as well as delicious!
Janice, us3 night romance trip
Exceptional 10.0
Xian Trip
The hotel, the staff, the service were all excellent.
Alan, us1 night romance trip
Exceptional 10.0
Great, modern new hotel with wonderful accommodations. Breakfast buffet were very good. Concierge staff was excellent in helping us navigate the local transportation system. Front desk staff (especially Ms. Zhou) was outstanding.
Barry, usRomance trip
Exceptional 10.0
Excellent service! Would recommend this hotel!
The room was very nice and the amenities are excellent. The people are good and service is nice, and I have told them it was my husband’s birthday and they have prepared a cake in my room! What’s more, the house-keeping staff even made a hand written birthday note! That’s a very nice surprise. The only little thing that didn’t make our trip a straight five-star is there is no hot water one night for shower and didn’t know why the air con didn’t work quite well at night. All-in-all is a very good experience.
us4 night romance trip

Crowne Plaza Xian, Xi'an

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