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All properties in Maceio, Alagoas (state), Brazil
1 room, 2 adults

Matsubara Acqua Park Hotel, Maceio

3-star3 stars
Great for families

Good to know

  • Children's club (free)
  • Children's pool
  • Beach nearby
  • Beach towels
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceio, AL, 57032-230, Brazil

3-star beach hotel with free water park, near Jatiuca Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • Children's pool
    • Beach nearby
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Matsubara Acqua Park Hotel, Maceio

  • Standard Room

What’s around Matsubara Acqua Park Hotel, Maceio

Landmarks

  • In Cruz das Almas
  • Ponta Verde Beach - 34 min walk
  • Jatiuca Beach - 8 min walk
  • Parque Shopping Center Maceio - 10 min walk
  • Maceio Shopping Center - 41 min walk
  • Pajucara Beach - 3 mi / 4.8 km
  • Rei Pele Stadium - 6 mi / 9.7 km
  • Graxuma Beach - 7 mi / 11.3 km

Getting around

  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 45 min drive
  • Maceio Bom Parto Station - 17 min drive
  • Maceio Goiabeira Station - 18 min drive
  • Maceio Fernao Velho Station - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-4:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Microwave in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Spa tub
  • Sauna
  • Playground on site
  • Free water park access
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Services
  • 24-hour front desk
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine.

Matsubara Acqua Park Hotel, Maceio’s small print

Also known as

  • Matsubara Acqua Park Hotel Maceio
  • Matsubara Acqua Park Hotel Maceio
  • Matsubara Acqua Park Hotel Hotel Maceio
  • Matsubara Acqua Park Maceio
  • Matsubara Acqua Park
  • Matsubara Maceio
  • Matsubara Hotel Maceio, Alagoas, Brazil
  • Matsubara Acqua Park Maceio
  • Matsubara Acqua Park
  • Matsubara Acqua Park
  • Matsubara Acqua Park Hotel Hotel

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 5 years old are not allowed in the swimming pool or spa tub without adult supervision.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for BRL 90 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Matsubara Acqua Park Hotel, Maceio

  • Does Matsubara Acqua Park Hotel offer free cancellation for a full refund?
    Yes, Matsubara Acqua Park Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Matsubara Acqua Park Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Matsubara Acqua Park Hotel?
    Yes, there's free self parking.
  • Is there a pool at Matsubara Acqua Park Hotel?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Matsubara Acqua Park Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Matsubara Acqua Park Hotel?
    You can check in from 2:00 PM - 4:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Matsubara Acqua Park Hotel?
    Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Churrascaria Sal e Brasa (10-min walk), Restaurante Maria Antonieta (2 mi), and Restaurante Divina Gula (2.1 mi).
  • What is there to do at Matsubara Acqua Park Hotel and nearby?
    Matsubara Acqua Park Hotel has 2 outdoor pools and a sauna, as well as an arcade and a garden.

Recent reviews

Good 7.4 From 52 reviews

Exceptional 10.0
Gostamos muito do hotel e da sua estrutura. Hotel super bem localizado. Meus filhos aproveitaram muito o parque aquático e a área kids. Ótimo café da manhã. Passamos ótimos dias nesse hotel.
Marina, br5 night family trip
Very Good 8.0
Ótimo custo benefício
Ótimo local para familia com crianças. Ótimo parque aquático, bem conservado. Café da manhã ok!
Cristiane M R, br5 night family trip
Very Good 8.0
Decepcionada
Razoável em relação ao conforto, acomodações bastante antigas precisando de reformas urgente! Ralo entupido, ar condicionado sem funcionar, camas desconfortáveis .Cafe da manha bem básico e sem variedades todos os dias a mesma coisa. Atendimento esse sim...nota 10. Mas pelo valor cobrafo deiza a desejar. Não recomendo.
br4 night family trip
Very Good 8.0
Dentro do esperado
Dentro do esperado, falta melhorar no atendimento, o hotel precisa de uma manutenção geral, melhorar a limpeza, roupas de cama, tolhas. Paque aquatico continha o atrativo do hotel, se não fosse ele, não tinha me hospedado.
br4 night family trip
Very Good 8.0
Hotel bom com algumas ressalvas.
Hotel com ótima localização e boa estrutura, Bom Atendimento, a limpeza deixou a desejar, tivemos um problema com o ar-condicionado no quarto que nos colocaram, transferiram-nos para outro quarto, era um quarto com boa acomodação, mas apareceram algumas baratas pequenas. O café da manhã estava muito bom, só o espaço é que não estava suficiente para atender a todos, faltou mesa com cadeiras, tivemos que esperar um bom tempo para podermos tomar o nosso café. O Hotel se sobressai no quesito lazer com um Parque Aquático anexo, por sinal, muito bom, especialmente para quem tem crianças pequenas.
Manoel, br4 night family trip
Very Good 8.0
SATISFEITA
ESTADIA FOI BOA ,HOTEL CONFORTAVEL, LOCALIZAÇÃO BOA . PRECISANDO APENAS DE MANUTENÇÃO NO BANHEIRO ! OS DEMAIS SETORES ATENDEU A EXPECTATIVA, !
MARIA ARLETE, br6 night trip
Very Good 8.0
As crianças adoraram o parque aquático do hotel. O café da manhã tem um cardápio variado muito bom.Todavia, a limpeza dos quartos ficou um pouco a desejar.
Isaias, br3 night family trip
Poor 2.0
Péssimo
Horrível. Funcionários despreparados para atender o hóspede. Diz uma coisa, te deixa tranquila, depois diz outra completamente diferente e com isso perdemos prazos importantes que poderíamos tentar resolver o problema de outra maneira. Estou super chateada. Não volto mais nunca!!!
Roberta, br3 night family trip
Exceptional 10.0
Os Funcionários foram muito atenciosos. Sr. Carlos da cozinha é fantástico. Meu filho adoeceu e pelo whatsapp a moça da noite da recepção me ajudou muito com uma super atenção. Por causa da pandemia o hotel deve ter ficado fechado, então é entendível a maresia ter deteriorado os metais do ar condicionado, etc. O parque aquático do hotel é muito bom, pena que fecha 17h. Eu gostei muito. Tem seus defeitos, mas normal como qualquer um outro.
ALBÉRICOLINCOLN, br4 night family trip
Good 6.0
Muito antigo, preciso de reforma. Nao recomendo infelizmente.
Diego, br2 night trip

Matsubara Acqua Park Hotel, Maceio