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Room options

Superior Select Club 2 Double Beds or 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

  • 41 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

  • 62 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

Room Deluxe

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium

  • Sleeps 3
  • 2 Full Bed(s)

Room Superior

  • Sleeps 3
  • 2 Full Bed(s)

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Golf lessons nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 16 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • IPod docking station
  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Services was terrible as far as the concierge, no one ever told us about the property, we found out the majority of the information from other guests. The thing they were interested in was selling us time share! Do not recommend this property at all. Restaurant service was very slow as well. Staff in the restaurants were also rude
Rebecca, 5-night family trip
Verified Travelocity guest review

8/10 Very good

The swim up bar is at the family pool, not the adult only pool and the adult only pool closes at 10pm. Only stock the fridge every other day.
Donna Marie, 4-night family trip
Verified Expedia guest review

2/10 Poor

The older guy who checked us in at the select club was terrible and seems like he doesn’t know his job at all. Never activated our room bracelets, failed to check us in properly and then intentionally held us up six days later during check out and had us almost miss our flights. Between the pushy time share sales people at the front and our horrible check in and out and the old dated rooms this is a zero star for me! Don’t waste your time or money here! And good luck if you do!
Mark, 5-night family trip
Verified Expedia guest review

2/10 Poor

The service was horrible! Never coming back!
Bertha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place to relax. Super friendly staff.
Simon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our stay. It was very relaxing and the staff was outstanding. I read reviews and was concerned about the dining options, but we found Los Lirios, Brazil and La Toscana to be very good. The conceierge helped us make reservations. The beach was not as I had hoped but the views were spectacular. Be prepared to walk! It is quite spread out but there is so much to explore, the wild animals were the best part. Our room was awesome and it overlooked the jungle which enhanced the whole experience. We had a hot tub on the patio but it was not working so it defeated the purpose of getting that room but we still spent time on the terrace enjoying the birds. There was construction going on the whole time which was annoying but we could not hear it in the room. We spent most of the time at the adult only pool which was great and the drinks kept coming! We would definitely visit again. If you are not planning to buy a time share do yourself a favor and be firm when you say no. A great first time trip to Mexico and we look forward to going back.
Verified Expedia guest review

10/10 Exceptional

The property was breathtaking!
Ana, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

My review of the resort: Upon arrival, I was filled with anticipation as the resort appeared beautiful and perfect for a nature retreat. I reserved the adults-only "select club" for my wife and I to celebrate our anniversary in a serene environment. Unfortunately, our experience fell short of our expectations as we encountered a number of inconveniences. While the food was decent, obtaining adult beverages was only possible in the general area and until midnight. Moreover, the pool designated for adults closed early at 8 PM, and no alcoholic beverages were available after that time in the adult-only section. Essentially, after 8 PM, the adults' area was closed except for sleeping, and we were forced to spend our evenings in the general area with families and children. To add to our disappointment, room service was not reliable, with only one of the three times we ordered being fulfilled in a timely manner and arriving cold. The theatre events were also not that great, with long wait times, telling us events started at X time but didn’t, causing disinterested crowds. Despite my best efforts to love/enjoy the resort, I found myself disappointed and questioning the value of the thousands of dollars spent on our anniversary trip. My star rating for the resort plummeted each day of our stay. Upon arrival, you are met with an employee who will walk you around and try to talk you into joining their elite club. Based on how my stay was, I’m glad I didn’t follow through with it. As a
Verified Expedia guest review

10/10 Exceptional

property was like being in a jungle. many dining options to choice from adults only section was great
Scott, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 5-night family trip
Verified Expedia guest review