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1 room, 2 adults

St James House - Concept Serviced Apartments, London

3.5-star3.5 stars
173 Holland Park Avenue, London, England, W11 4UR, United Kingdom

Adults-only apartment with kitchenette, near Kensington High Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 68 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Cleanliness
Clean
Comfort
More comfort would be nice

St James House - Concept Serviced Apartments, London

from $113 CAD
  • Deluxe Studio
  • Standard Studio

What’s around St James House - Concept Serviced Apartments, London

Landmarks

  • In Kensington
  • Kensington High Street - 13 min walk
  • Westfield London Shopping Centre - 14 min walk
  • Kensington Gardens - 20 min walk
  • Eventim Apollo - 26 min walk
  • Kensington Palace - 26 min walk
  • Royal Albert Hall - 37 min walk
  • Hyde Park - 38 min walk

Getting around

  • London (LHR-Heathrow) - 27 min drive
  • London (LGW-Gatwick) - 75 min drive
  • London (LCY-London City) - 28 min drive
  • London Shepherd's Bush Station - 6 min walk
  • London Kensington Olympia Station - 13 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Holland Park Underground Station - 7 min walk
  • Latimer Road Underground Station - 13 min walk

At a glance

Key facts

Size

  • 15 apartments
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-5 AM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Services
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English
  • Polish

In the apartment

Home comforts
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 20-inch LCD TV
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

St James House - Concept Serviced Apartments, London’s small print

Also known as

  • St James House Concept Serviced
  • St James House - Concept Serviced Apartments Apartment
  • St James House - Concept Serviced Apartments Apartment London
  • St James House Concept Serviced Apartments
  • St James House Concept Serviced Apartments London
  • St James House Concept Serviced London
  • St James Serviced Apartments
  • St James House Concept Serviced Apartments Apartment London
  • St James House Concept Serviced Apartments Apartment
  • St James House Concept Servic
  • St James House - Concept Serviced Apartments London

Policies

This property requires full payment upon booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 130 reviews

Exceptional 10.0
Great deal!
Very nice area, with embassies and little shops. No frills hotel, as expected, but everything was excellent.
John, caRomance trip
Good 6.0
No basement room can ever be considered 'superior'
The room was large, clean and decently appointed. The bed was comfortable and, apart from on the Saturday evening, the wifi worked well. However I'd paid for a superior room so was disappointed to find myself in a basement with windows at street level, which when opened on a windy day meant leaves and debris blew directly into the room and onto the kitchen surfaces. My view was, as I'd feared when I found I was on the lower ground floor, of the bins. Also the heated towel rail in the bathroom could not be turned off, meaning I had no choice but to open said windows because otherwise the room was sweltering. Contacted the managers on the first morning of my stay but received no reply until after I'd left, two days later. So not an entirely positive experience and I doubt I'd book again.
Tom, gb3 night business trip
Very Good 8.0
Really happy with the apartment. Well located, clean and comfortable. Would definitely recommended to others and would happily return for another stay.
Emma, gb1 night trip
Exceptional 10.0
Easy commute from a well linked transportation. Nicely equipped.
Satya, gb4 night business trip
Poor 2.0
I don't reccomend St. James House
I do not recommend St. James House. The service is very poor. We were not able to get an extra blanket (which we needed) although requested several times, neither an extra bedding sheet to be used as a blanket (after we learned they are unable to provide a blanket). The service was also unable to inform us that they are unable to provide this request, we had to call many times for this. I think that when you run a lodging business, an extra blanket is a very basic request. There were 4 cushions but only one blanket – "this is our standard" said the service lady. The bed was pretty squeaky, so it disturbed our sleep. Together with the shared blanket, a good sleep was only a desired thing during this visit in London. The room was much smaller than appears at the photo (the photo angles were clearly selected to present a much larger room, with the bathroom door open and the mirror effect). The location is excellent, the wifi was working, and the shower current and temperature was good. This is my 5th visit to London in the passing 3 years, and the 3rd one in Kensington. When it comes to lodging it is the worse one. To summarize, we would never go there again, and would never recommend anyone to go there. The return for our money was really poor.
Michal, il5 night family trip

St James House - Concept Serviced Apartments, London

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