Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Marseille, Bouches-du-Rhone (department), France
1 room, 2 adults

Best Western Hotel du Mucem, Marseille

3-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002, France

City-center hotel within easy reach of Old Port of Marseille
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good service, small roomAug. 26, 2017
  • Lovely hotel. Staff are very friendly. The hotel is clean and the beds are very…Oct. 27, 2019

Best Western Hotel du Mucem, Marseille

from $116 CAD
  • Comfort Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking

What’s around Best Western Hotel du Mucem, Marseille

Landmarks

  • In La Joliette
  • Old Port of Marseille - 1 min walk
  • Marseille Provence Cruise Terminal - 20 min walk
  • Museum of European and Mediterranean Civilisations - 10 min walk
  • Grand Port Maritime de Marseille - 20 min walk
  • Docks of Joliette - 6 min walk
  • Cathedral la Major - 8 min walk
  • Les Terrasses du Port - 8 min walk

Getting around

  • Marseille - Provence Airport (MRS) - 21 min drive
  • Arenc Euroméditerranée Station - 19 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 19 min walk
  • Marseille Saint Charles Station - 20 min walk
  • Joliette Station - 5 min walk
  • Jules Guesde Station - 11 min walk
  • Colbert Metro Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Up to 18 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 24-hour room service
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • 40-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Best Western Hotel du Mucem, Marseille’s small print

Also known as

  • Best Western Hotel Mucem
  • Best Western Hotel du Mucem Marseille
  • Best Western Hotel du Mucem Hotel Marseille
  • Best Western Hotel Mucem Marseille
  • Best Western Mucem
  • Best Western Mucem Marseille
  • Best Du Mucem Marseille
  • Best Western Hotel du Mucem Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Hotel du Mucem, Marseille

  • Does Best Western Hotel du Mucem offer free cancellation for a full refund?
    Yes, Best Western Hotel du Mucem does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western Hotel du Mucem?
    Sorry, there's no parking at Best Western Hotel du Mucem.
  • Are pets allowed at Best Western Hotel du Mucem?
    Yes, pets are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Hotel du Mucem?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Best Western Hotel du Mucem?
    Yes. Nearby restaurants include Dubble (5-min walk), Chez Etienne (9-min walk), and Dock of the Bay (11-min walk).

Recent reviews

Very Good 8.2 From 95 reviews

Good 6.0
Practical
Convenient location. Friendly staff. Bed and bathroom very small
Sharon, gb1 night romance trip
Exceptional 10.0
Thanks Audrey and Sofia!
When we arrived at the hotel, we had found out our plane home had been cancelled and we would have to stay longer. Audrey and Sofia were absolutely fantastic, by helping us get connected to the wifi so we could rearrange flights, and to let us know availability of the rooms so that we could extend our stay. They were superstars!
Steven, gb2 night trip with friends
Very Good 8.0
Very good small hotel, good area, clean, great wi-fi
Ilan, il3 night trip
Very Good 8.0
Good coffee service
Ibrahim, us2 night business trip
Very Good 8.0
Basic but good enough
We chose it for easy access to the cruise liner terminal. The hotel is about 10min walk from the Jolliette Station of Tram 2&3 as well as the metro. There is a Big supermarket nearby. The room is very small, not enough for opening a medium sized luggage. It's basic hotel and value for money for a short stay. The bed was quite comfy. The staff was very friendly and helpful with sightseeing advice.
Wing Keung, as1 night romance trip

Best Western Hotel du Mucem, Marseille

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