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All properties in Avenida Kukulkan, Cancun, Quintana Roo, Mexico
All inclusive

Riu Palace Peninsula All Inclusive, Avenida Kukulkan

All-inclusive beachfront property with spa, near Langosta Beach

  • Free buffet breakfast, free WiFi, and free parking
From
$342 CAD

Image gallery

  • Pool
  • Pool
  • Beach
  • Outdoor Pool
  • Pool
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8.8.Fabulous.
  • I wouldn’t recommend this hotel. The food in the restaurants was not good. It is not what…

    May 2, 2021

  • Great place , perfect location, very good staff ! I definitely recommend this place

    Apr. 30, 2021

See all 3,370 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transportation options
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 562 guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools

Feel at home

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area

What’s around

  • In Zona Hotelera
  • Tortuga Beach - 12 min walk
  • Cancun Convention Center - 44 min walk
  • Langosta Beach - 6 min walk
  • Cancun Golf Club at Pok Ta Pok - 24 min walk
  • Turtle Beach - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite (U)
  • Junior Suite, Ocean View (U)
  • Junior Suite Superior, Ocean View (U)
  • Suite, Jetted Tub, Ocean View (U)
  • Junior Suite (M)
  • Junior Suite, Ocean View (M)
  • Junior Suite (Superior, M)
  • Suite, Jetted Tub, Sea View (M)
  • Junior Suite (L)
  • Junior Suite, Ocean View (L)
  • Junior Suite (E)
  • Junior Suite, Ocean View (E)
  • Junior Suite Villa, Jetted Tub, Ocean View (U)
  • Suite Villa, Jetted Tub, Ocean View (U)
  • Junior Suite (B)
  • Junior Suite, Ocean View (B)
  • Superior Suite, Ocean View (B)
  • Suite, Jetted Tub, Ocean View (B)
  • Junior Suite Villa, Jetted Tub (B)
  • Junior Suite (B2C-US)
  • Junior Suite (B2C-US)
  • Junior Suite (B2C-US)
  • Suite, Jetted Tub, Ocean View (B2C-US)
  • Junior Suite (B2C-US)
  • Suite (B2C-US)
  • Junior Suite (B2C-US)
  • Junior Suite Villa, Bañera Hidromasaje, Vista Piscina (M)
  • Junior Suite Villa, Bañera Hidromasaje, Vista Jardín (M)
  • Junior Suite Villa, Jetted Tub (U)
  • Junior Suite Villa, Bñera Hidromasaje, con Balcón o Terraza(L)
  • Junior Suite Villa, Jetted Tub (E)
  • Junior Suite, Ocean View (Superior, L)
  • Junior Suite (Superior, E)
  • Junior Suite Villa, Bañera Hidromasaje (L)
  • Junior Suite Villa, Jetted Tub, Ocean View (E)
  • Suite Villa, Jetted Tub (L)
  • Villa, Jetted Tub, Ocean View (Suite, E)
  • Suite, Jetted Tub, Ocean View (L)
  • Suite, Jetted Tub, Ocean View (E)
  • Suite Villa, Jetted Tub, Ocean View (M)

Location

  • In Zona Hotelera
  • Tortuga Beach - 12 min walk
  • Cancun Convention Center - 44 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 12 min walk
  • Cancun Convention Center - 44 min walk
  • Langosta Beach - 6 min walk
  • Cancun Golf Club at Pok Ta Pok - 24 min walk
  • Turtle Beach - 25 min walk
  • Jardín del Arte - 10 min walk
  • Escenica Tower - 18 min walk
  • Museum of Popular Mexican Art - 20 min walk
  • Las Perlas Beach - 32 min walk
  • Costa Occidental de Isla Mujeres National Park - 33 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

At a glance

Size

  • 562 rooms
  • Arranged over 17 floors

Arriving/leaving

  • Check-in time 4:00 PM-11 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • Free buffet breakfast daily
  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Olas - This buffet restaurant serves breakfast and dinner.

Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Windsurfing on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Riu Palace Peninsula All Inclusive All-inclusive property Cancun
  • Riu Peninsula Palace
  • Riu Palace Peninsula All Inclusive All-inclusive property Cancun
  • Riu Palace Peninsula All Inclusive All-inclusive property
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  • Riu Peninsula Inclusive Cancun
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Palace Peninsula All Inclusive All-inclusive property
  • Riu Palace Peninsula All Inclusive All-inclusive property Cancun
  • Riu Palace Peninsula All Inclusive All-inclusive property
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Peninsula Inclusive inclu
  • Riu Palace Peninsula All Inclusive
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Palace Peninsula Cancun
  • Riu Peninsula
  • Riu Peninsula All Inclusive

Optional extras

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Riu Palace Peninsula All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 5 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes, there are 7 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Mextreme (2 mi), Chuchito Perez (2.3 mi), and Carlos'n Charlie's Cancun (2.4 mi).
  • No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun with onsite activities like kayaking, windsurfing, and volleyball. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Riu Palace Peninsula All Inclusive also has 5 bars and a steam room, as well as spa services.
8.8.Fabulous.
  • 2.0.Poor

    Will not return

    The service was very disappointing The room had a stopped wash basin which was not fixed; the door did not lock properly and the safe was broken. We requested the room to be changed and were ignored The resort credits are a total gimmick and are unusable- out of 960 I could use 20 for an overpriced massage?! With a fee for the use of credits to boot?? No thanks

    Eliza, 6 night trip, Apr. 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great experience! Wonderful service! Would definitely book again

    4 night family trip, Mar. 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Celebrated my 40th birthday and it was the best experience

    Rodrick, 1 night trip with friends, Mar. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    RIU Palace

    Great food and service, extremely good staff

    Christopher, 2 night trip, Mar. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommend

    Great room, great service, great value!

    John, 5 night trip, Mar. 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I really recommend Riu Peninsula I really enjoy my stay

    Jonathan, 3 night trip, Feb. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A place to go to enjoy with family and friends

    Great place, super modern, outstanding service, great food. The beach is not so good but the overall experience is still fantastic.

    fabio, 7 night family trip, Feb. 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Resort Credit isn't REALLY resort credit

    What Hotels.com doesn't tell you is that Resort Credit is NOT credit but its only a discount to a few select things. We pruchased our Cancun Resort through Hotels.com based on the $970 Resort credit (thinking this would take care of all our activities). We were wrong only to find out that it's a $10 (or so) discount off very vew select items...so select that we never used $1 of the resort credit. We paid over $2400 to Hotels.com and asked them if they would refund a small part of the $970 resort credit to allow us to pay for activities and they refused.

    Stacey, 7 night family trip, Feb. 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Hotel

    I was very happy and we truly enjoyed every moment , this Hotel has the best cooks, and waiters and waitresses I’ve ever met. The place was continuously cleaned and sanatized. I felt very safe and all the food was incredibly delicious .I was even surprised that the Covid test was able to be done in the same hotel because of that I had a stress free weekend because just that was one of the things I didnt want to fly to Mexico, but thanks to this Hotel , I was able to enjoy my weekend and get my Covid test all in one . I recommend this Hotel to everyone and specially I would like to thank Everyone there .

    Ramiro, 3 night family trip, Feb. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The view was amazing and the staff(Poncho, Tania, Elvis, and Archi) were the Best!!!!! They made our stay there worth coming back and recommending to our families

    3 night family trip, Feb. 5, 2021

    Verified Orbitz guest review

See all 3,370 reviews