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Riu Palace Peninsula All Inclusive

Photo gallery for Riu Palace Peninsula All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach towels
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Peninsula All Inclusive

Riu Palace Peninsula All Inclusive

4.0 star property
Zona Hotelera beachfront property with 7 restaurants and spa

8.8/10 Fabulous

3,902 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Health club
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Tortuga Beach - 1 min drive
  • Langosta Beach - 2 min drive
  • Playa Tortugas - 7 min drive
  • Cancun Convention Center - 9 min drive
  • Puerto Cancun Marina Town Center - 10 min drive
  • Forum Beach - 7 min drive
  • La Isla Shopping Mall - 10 min drive
  • Plaza Las Americas - 12 min drive
  • Ultramar Ferry Puerto Juárez - 19 min drive
  • Delfines Beach - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Dolcemente Pompei - 5 min walk
  • La Trattoria - 13 min walk
  • El Caribeño - 3 min drive
  • Marinero's - 4 min drive
  • Mextreme - 4 min drive

About this property

Riu Palace Peninsula All Inclusive


Property Location
Located in Cancun (Zona Hotelera), Riu Palace Peninsula All Inclusive is within a 15-minute walk of Tortuga Beach and Langosta Beach. This 4-star property is 4.1 mi (6.5 km) from Cancun Interactive Aquarium and 4.1 mi (6.6 km) from La Isla Shopping Mall.

Rooms
Make yourself at home in one of the 562 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a steam room. This Art Deco property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Kabuki, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.


Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and express check-in. Free self parking is available onsite.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 562 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 7 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Windsurfing
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 18 holes of golf
  • 5 outdoor pools
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path to elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Spa

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Frequently asked questions

Does Riu Palace Peninsula All Inclusive offer free cancellation for a full refund?
Yes, Riu Palace Peninsula All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riu Palace Peninsula All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Palace Peninsula All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Riu Palace Peninsula All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riu Palace Peninsula All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Palace Peninsula All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Riu Palace Peninsula All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (7-min drive) and Royal Yak Casino and Sports Book (8-min drive) are both nearby.
What is there to do at Riu Palace Peninsula All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and volleyball. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Riu Palace Peninsula All Inclusive also has 5 bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Riu Palace Peninsula All Inclusive?
Yes, there are 7 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Dolcemente Pompei (5-min walk), La Trattoria (13-min walk), and Marinero's (2 mi).
Does Riu Palace Peninsula All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Riu Palace Peninsula All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Palace Peninsula All Inclusive like?
Riu Palace Peninsula All Inclusive is a short 7-minute walk from Langosta Beach and 8 minutes' walk from Tortuga Beach. Travelers love the property's prime location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect place
Everything was awesome
Salomon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

clarke, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love that all the restaurants staffs are excellent We even celebrate our 25 year anniversary at the steak house all staffs are so good we even have our anniversary cake The best view ever from our room We miss you already Riu Palace Peninsula Cancun
Eugene, 6-night family trip
Verified Travelocity guest review

10/10 Exceptional

Takesha Stanford, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous view and love the foods.. Nice people
Keesha, 7-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Great location.. beach was clean and sargassum free..
Gissell, 5-night family trip
Verified Expedia guest review

4/10 Fair

This place feels tired and old and a bit like a run down Vegas casino. It cost plenty of money. The amenities were pretty good overall and the staff were great as well. However, the dirty, old looking furniture that smelled of smoke was horrible and the rooms have a bizarre bathtub right in the middle. A guaranteed way to fall over in the middle of the night. Then, a group of very rude and aggressive English guests arrived causing trouble and tried to have a physical fight with our family. The worst kinds of people
Andrew, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

My favorite hotel , beach is incredible beautiful, stuff are amazing, food so good , shows are professional, rooms are perfect I just loved it
Suely, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent service. Friendly staff. Great views
Patricia, 4-night trip
Verified Orbitz guest review