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All properties in Kooralbyn, Queensland, Australia

The Kooralbyn Valley, Kooralbyn

Mountain hotel in Kooralbyn with 3 restaurants and 2 outdoor pools

  • Free WiFi and free parking
From
$123 CAD

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1 Routely Drive, Kooralbyn, 4285, QLD, Australia
6.6.Good.
  • The property seemed to be in need of a darn good clean up. The staff was super friendly.…

    Feb. 27, 2019

  • This resort style accommodation is not 4 stars…. It’s just better than 2 stars motel……

    Dec. 25, 2021

See all 107 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham), Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 100 guestrooms
  • Daily housekeeping
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Rathdowney Information Centre & Historical Museum - 14.8 mi / 23.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Queen Twin Golf Course View
  • King Family Suite Golf Course View
  • Penthouse Lower
  • Penthouse Upper
  • Presidential Studio Suite
  • King Family Suite Valley View
  • Queen Twin Valley View
  • Packer Lodge
  • Golf Holiday Package - 2 Free Rounds - Twin Room

What’s around

Landmarks

  • Rathdowney Information Centre & Historical Museum - 14.8 mi / 23.8 km

Getting around

  • Coolangatta Airport (OOL) - 88 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
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1 Routely Drive, Kooralbyn, 4285, QLD, Australia

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Volleyball on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Digital TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Spring Waters Health Club has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Lilies Restaurant & Bar - Overlooking the golf course and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Ringtails Cafe & Bar - This poolside café serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The Country Club Pavilion - Overlooking the golf course and garden, this gastropub specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Volleyball on site

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 22.00 for adults and AUD 11.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 189 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for AUD 10.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 9:30 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Ramada Kooralbyn Valley
  • The Kooralbyn Valley Kooralbyn
  • Ramada Resort Kooralbyn Valley
  • The Kooralbyn Valley Hotel Kooralbyn
  • The Kooralbyn Hotel Beaudesert
  • Ramada Resort Kooralbyn
  • The Kooralbyn Valley Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Kooralbyn Valley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include The Pavilion Tavern (7-min walk).
  • Yes, an airport shuttle is available. The charge is AUD 189 per vehicle one way.
  • Have fun with onsite activities like mountain biking, volleyball, and hiking, and practice your swing at the golf course. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. The Kooralbyn Valley also has 2 outdoor pools, 3 bars, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.
6.6.Good.
  • 4.0.Fair

    The property is run down, requires to be refurbished.

    Ethel S., 2 night trip, Oct. 18, 2021

    Verified Wotif guest review

  • 2.0.Poor

    The website and photos of this property are misleading, the property is very run down and old and mainly only good for golfers as the golf course is ok

    Bron, 2 night family trip, Sep. 23, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Old outdated mouldy

    1 night trip with friends, Aug. 7, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    We liked the tranquil setting, wildlife etc. What was rather sad to see was the disrepair of the Hotel, badly in need of maintenance. We realise that this industry is suffering, but cleaning a balcony floor, a good scub is really not that difficult, Likewise for the balcony wall that had ingrained mould and is in need of a good scubbing as well. If there are no back to back bookings, which is most likely in this Covid period, there needs to be more attention paid for housekeeping to report this.So it can be adressed.

    3 night romance trip, Jul. 29, 2021

    Verified Expedia guest review

  • 6.0.Good

    The property was clean and tidy, but a little run down. Only the pavilion was open for dinner at night, which was a hit or a miss each night. Staff were lovely and polite.

    3 night romance trip, Jul. 19, 2021

    Verified Wotif guest review

  • 4.0.Fair

    Not impressed at all

    2 night trip, Jul. 16, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Nice relaxing weekend

    The place is spectacular. Many options of things to do even if you don't play golf that seems to be the main attraction. All meals were great with a good variety. Unfortunately looks like maintenance hasn't been very thorough (probably die to Covid). All issues we had in our room were solved but sometimes you feel like some issues could have been prevented. In any case very enjoyable experience.

    Horacio, 3 night trip, Jul. 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    There was no hot water Wasnt cleaned Rooms are small

    1 night romance trip, Jun. 11, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    Not good enough

    Really great hotel. very clean and tidy. Beautiful grounds but in the middle of nowhere. The service was seriously lacking in that there was only a quarter roll of toilet paper for four people overnight. When i requested more i was told to come to reception to collect it. We had to take our own luggage to our room. When i booked hotels.com said 20 minutes from our Boonah - we went for the weekend for the Clydesdale spectacular. It took us one and a half hours to get to the hotel. Very disappointed in time difference. The restaurant left a lot to be desired. Long time for food to arrive. Desert was ordered without passionfruit. It came with passionfruit. When i questioned it i was told lucky it was just on the side and not over the desert. Really. Not good enough.

    Lynette, 1 night family trip, Jun. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Older building outside but rooms nice inside. Friendly staff.

    1 night family trip, Jun. 4, 2021

    Verified Wotif guest review

See all 107 reviews