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Hotel Europa

Photo gallery for Hotel Europa

Premium Double Room, Terrace | Balcony
Minibar, in-room safe, free cribs/infant beds, free WiFi
Double Room with Puerta del Sol views | Minibar, in-room safe, free cribs/infant beds, free WiFi

Overview of Hotel Europa

Hotel Europa

3.0 star property
Central hotel with 1 bars, connected to the convention center, near Puerta del Sol

8.8/10 Fabulous

285 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Bar
The price is CA $172
Price available on 12/11/2022
Calle Carmen, 4, Madrid, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 1 min walk
  • Gran Via Street - 4 min walk
  • Plaza Mayor - 6 min walk
  • Royal Palace of Madrid - 11 min walk
  • Prado Museum - 15 min walk
  • El Retiro Park - 20 min walk
  • Puerta de Alcala - 15 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 15 min drive
  • WiZink Center - 17 min drive
  • Casa de Campo - 26 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 23 min walk
  • Madrid Principe Pio Station - 23 min walk
  • Sol Station - 3 min walk
  • Callao Station - 4 min walk
  • Gran Via Station - 5 min walk


  • Ciudad de Tui - 2 min walk
  • La Soberbia - 2 min walk
  • Takos Al Pastor - 2 min walk
  • Serafina - 3 min walk
  • Cañas y Tapas - 3 min walk

About this property

Hotel Europa

When you stay at Hotel Europa, you'll be in a fantastic location, just a 5-minute walk from Puerta del Sol and Gran Via Street. For a bite to eat, guests can check out Café Europa, which serves Spanish cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli. The property is just a short walk to public transportation: Sol Station is 3 minutes and Callao Station is 4 minutes.


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 20.00 per day)
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Communal living room


  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between EUR 2.00 and EUR 20.00 per person (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds


  • Self parking costs EUR 20.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Europa Hotel MADRID
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Does Hotel Europa offer free cancellation for a full refund?
Yes, Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Europa?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Europa on 11 Dec 2022 start from CA $172, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Europa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Europa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Europa?
Yes. Self parking costs EUR 20.00 per day.
What are the check-in and check-out times at Hotel Europa?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Europa?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min walk) is nearby.
What is there to do at Hotel Europa and nearby?
Recommended spots to visit include Puerta del Sol (1-min walk) and Gran Via Street (4-min walk), along with Plaza Mayor (6-min walk) and Royal Palace of Madrid (11-min walk).
Are there restaurants at or near Hotel Europa?
Yes. Nearby restaurants include La Risueña (3-min walk), Lhardy (3-min walk), and Pulpería de Victoria (3-min walk).
What's the area around Hotel Europa like?
Hotel Europa is in Madrid Centro, a short 3-minute walk from Sol Station and 4 minutes' walk from Gran Via Street.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Would definitely stay again
Would definitely stay at this location again, very centrally located, however since it’s located in the plaza, taxi stand is 300 ft towards Plaza Mayor, really no bid problem.
KEN, 3-night trip
Verified guest review

10/10 Exceptional

Dimitri, 2-night trip
Verified guest review

10/10 Exceptional

Muzammil, 2-night trip
Verified guest review

8/10 Very good

Jacob, 2-night trip
Verified guest review

10/10 Exceptional

When I visit Madrid I wouldn’t stay anywhere else than Hotel Europa!!!! The very BEST hotel in the heart of the center of Madrid. It’s the cutest family owned hotel with a wonderful, caring staff that take great care of you from the minute you walk in. The rooms are spotless, always Extremely clean. Easy walking access to restaurants, shops, metro and the main area of the city center is just outside your door!!! Highly recommend to anyone visiting Madrid. I am a Hilton Diamond Member and I can stay at any Hilton property around Madri with free upgrades, but in Madrid, I ONLY stay in my favorite Hotel Europa
Estefania, 1-night family trip
Verified guest review

4/10 Fair

Marta, 1-night trip
Verified guest review

8/10 Very good

Phil, 2-night trip
Verified guest review

10/10 Exceptional

Melvia, 1-night trip
Verified guest review

8/10 Very good

A great hotel and ideal location
The Hotel is in a wonderful location, just a shame about all of the roadworks going on immediately outside the hotel and in the Puerta Del Sol which was the view from our room. We were offered an upgrade for an additional amount of money that could have been waived owing to the above, however the staff throughout the hotel were all wonderful especially the front of house who were polite and determined to please.
Sharon, 2-night trip
Verified guest review

8/10 Very good

Great location! (with a small con)
Pros: Just a few minute’s walk from Plaza Mayor and right in front of the Sol metro entrance. Location can’t be beat. Rooms were large and modern. Loved the rain shower-head in the bathrooms. Very clean. The room comes with a small fridge. Staff is friendly and helpful. Cons: Don’t expect to sleep till 3am!! Or later …Because it sits in the middle of the husstle and bustle the nightly partying will keep you up ALL night! Oops! Construction during our stay (see picture) but still beautiful view
Melvia, 3-night trip
Verified guest review