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1 room, 2 adults

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

5-star5 stars
Great for familiesThis property has good facilities for families.
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032, India

Luxury hotel in Guindy with 10 restaurants, 5 outdoor pools
  • Free buffet breakfast and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,354 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Location
Great location
Food
Delicious food
Room
Great room

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

from $178 CAD
  • Room (ITC One, Larger Guest Room)
  • Suite, 1 Bedroom (Chola Suite, North Wing)
  • Room, City View
  • Executive Club, Guest room, 1 Queen or 2 Twin/Single Bed(s)
  • Apartment, 1 Bedroom, City View
  • Towers, Larger Guest room, 1 King or 2 Twin/Single Bed(s)
  • Apartment, 2 Bedrooms, Pool Access, City View

What’s around ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

Landmarks

  • In Guindy
  • Old Mahabalipuram Road - 36 min walk
  • Chennai Snake Park - 15 min walk
  • Guindy Race Course - 15 min walk
  • Anna University - 22 min walk
  • Olympia Tech Park - 26 min walk
  • Guindy National Park - 30 min walk
  • Phoenix Market City - 31 min walk

Getting around

  • Chennai (MAA-Chennai Intl.) - 18 min drive
  • Chennai Guindy Station - 10 min walk
  • Chennai Saidapet Station - 25 min walk
  • Chennai St. Thomas Mount Station - 4 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Please note that PAN and Aadhar cards are not accepted as identification at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 10 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Number of outdoor pools - 5
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Steam room
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Fireplace
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp has 12 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Avartana - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required.

Cafe Mercara Express - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.

Peshawri - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Ottimo - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Pan Asian - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai’s small print

Also known as

  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Hotel
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola Hotel

Policies

Guests must contact this property in advance to reserve the airport shuttle (surcharge). Contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for INR 2000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 3108 per vehicle (roundtrip)

WiFi is available in guestrooms for INR 299 per day (4-device limit, rates may vary)

WiFi is available in public areas for INR 299 (4-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 126 reviews

Very Good 8.0
Amazing hotel, but need to update their furnitures
The stay itself was amazing. The hospitality of the staff and cleanliness was very good. But they need to update their furnitures. I stayed for 3 weeks, and had two incidents where a furniture piece part came off or fell down.
Abarna, us14 night business trip
Good 6.0
Not so good stay
I was staying on business for 1 night and they put me on a serviced apartment which I was not told. The shower was not very good and the new unused towels were really damp. Stayed in 4 different hotels during my 2 weeks Business trip and this definitely was the only one which I was not happy with. My colleague had similar experience and had to change her room a few times.
Anantharaman, gb1 night business trip
Exceptional 10.0
The Best
This was our second year , staying at the Grand Chola while visiting family. It is a home away from home, a magnificent and colossal structure, which manages to stay family friendly while also hosting conferences etc almost everyday. The staff are incredibly kind and attentive, and Ms Das , Ms Moon Moon and Ms Sugandha have become friends with our kids! Ms.Das in particular has always been very kind and attentive. We stayed in the serviced apartments , which had two bed rooms and a living space with washer dryer etc for 8 days. These are very convenient for families with small children. Mr. Praveen and Mr. Vignesh did an incredible job cleaning up the place every day. In general, no effort is spared by the staff at this hotel to make guests feel welcome. The breakfast buffet is also great and the pool is very good. The only factor that we would recommend for improvement is the speed of service at Cafe Mercara express. However, slow service seems to be a general trend in Chennai at the fancy hotel restaurants, and we have encountered some incredibly and I emphasize, incredibly slow and glacial service not only at this restaurant but also the restaurants at the Vivanta and Radisson Blu. However, given the overall excellence at the GC , this is a small area for improvement that we wanted to suggest because families with small kids can't sit around for 45 minutes for a glass of milk or a coffee unlike business folks.
us4 night family trip
Fair 4.0
Overall very disappointed
This would be my 2nd time staying at ITC Chola. It was alright and nothing impressive the 1st time and so decided to try again. However, I regret the decision as was very disappointed. The 2 bdrm apartment is nothing fantastic is comparable to 3* hotels. Worst is that water in all 2 bathrooms & 1 toilet was cold, not even slightly hot. Wasn’t sorted out even after 2 days. Solar panel heating cannot be an excuse. Only thing good was morning breakfast and the genuine personalised service offered by Chef Prakash. The white marble ceilings; flooring and walls did not make me feel great and would not make any guest feel great. Only great service will. Instead of giving preferential good service to ‘selected foreigners’, should be offered to all without any discrimination. Will not stay again unless a huge change in overall service attitude
Vivek, sgFamily trip
Exceptional 10.0
Magnificent hotel with Awesome Staff
This hotel is Fantastic in every aspect. The staff of this hotel are the jewel in the crown. Hotel staff toured me this magnificent hotel. The Name of the entrance are based on Chola Dynasty. Amazing food and has 7 restaurants. Check in and Check out was very smooth. Upgrade was very easy. I booked 2 rooms. My Aged parents were very happy. Hotel is located in heart of Chennai. I for sure will stay here again.
Karthik, usFamily trip

ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai

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