Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

Photo gallery for Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

Primary image
Pool
Outdoor pool
Premium bedding, in-room safe, desk, rollaway beds
Premium bedding, in-room safe, desk, rollaway beds

Overview of Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

4.0 star property
4-star Medan hotel with restaurant, connected to the convention center

8.2/10 Very good

176 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Map
Jalan Kapten Maulana Lubis no. 7, Medan, North Sumatra, 20112
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Rollaway/extra beds
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Medan

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 48 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified

Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified offers an airport shuttle (available on request) for IDR 400000 per vehicle one way. For a bite to eat, guests can check out Restaurant Benteng, which serves Indian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2 PM - 4 PM
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (IDR 20000 per night)

Transfers

  • Airport shuttle from noon to 6:00 PM*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano

Accessibility

  • Elevator

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Restaurant Benteng - This poolside restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 400000 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per day

Parking

  • Valet parking costs IDR 20000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Santika Premiere Dyandra Convention
Santika Premiere Dyandra Convention Medan
Santika Premiere Dyandra Hotel & Convention
Santika Premiere Dyandra Hotel & Convention Medan
Santika Premiere Dyandra Hotel Convention Medan
Santika Premiere Dyandra Hotel Convention
tika Premiere Dyandra Convent
Santika Premiere Dyandra Hotel Convention Medan
Santika Premiere Dyandra Hotel Convention Medan CHSE Certified

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

6.7/10

Eco-friendliness

6/10 Good

room is not soundproof, abit noisy. the shower handler spoilt
Choot, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The Roms quite small and the bathroom the water battery not working 100%
Jens, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Wan Portiah, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

NUR RAZANAH, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I was disturbed 3 times by the front desk staff who was alerted by the smoke detector , they called me at 22:00, 23:00 pm and 03:00 am , asking me if I was smoking. The calls disturbed my sleep and caused me ended up sleepless . I was badly affected by the rude calls.
Rudy, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Chee Wan, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Location.All staff polite and professional. Beautifully clean and facilities well managed.Would recommend
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is great at this hotel.
Good and no comments. the hotel staff are very good manner and keep it up. Great job to House Keeping.
Teng, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review