The BCC Hotel & Residence

Photo gallery for The BCC Hotel & Residence

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Outdoor pool
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Overview of The BCC Hotel & Residence

The BCC Hotel & Residence

4.0 star property
4-star hotel in Batam with outdoor pool and restaurant

7.4/10 Good

416 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
For families
  • Babysitting (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Batam
  • Batam Centre Ferry Terminal - 16 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Seletar Airport (XSP) - 22 miles/35.5 km
  • Singapore Changi Airport (SIN) - 15.3 miles/24.6 km
  • Airport shuttle (surcharge)

About this property

The BCC Hotel & Residence

A great choice for a stay in Batam, The BCC Hotel & Residence features an airport shuttle. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a fitness center, a spa tub, and a sauna. Fellow travelers say good things about the helpful staff and location.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 227 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Free toiletries

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 100000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

Frequently asked questions

Overall score and ratings

7.4

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.3/10

Amenities

6.9/10

Property conditions & facilities

4/10 Fair

Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
2-night family trip
Verified Expedia guest review

8/10 Very good

Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Raymond, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay. Walking distance to shopping mall
Zailani, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Raymond, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
SandyChua, 2-night family trip
Verified Expedia guest review

8/10 Very good

Zarinah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room is definitely big then other hotel.. My choice always BCC
William, 2-night trip
Verified Hotels.com guest review

6/10 Good

Joo Lan Audrey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review