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1 room, 2 adults
All inclusive

Secrets The Vine Cancun - Adults Only - All Inclusive, Cancun

5-star5 stars
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500, Mexico

Adults-only property with full-service spa, connected to the convention center, near Aquaworld
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Pure luxury all the way! Beautiful resort with great food and pools.Mar. 1, 2020
  • This is a luxurious resort. The food was amazing, staff friendly, rooms were very clean…Feb. 20, 2020

Secrets The Vine Cancun - Adults Only - All Inclusive, Cancun

from $492 CAD
  • Deluxe Room, 1 King Bed, Ocean View
  • Honeymoon Suite, Ocean View
  • Honeymoon Suite, Oceanfront
  • Suite, Ocean View (Master)
  • Suite, Ocean View, Oceanfront (Master)
  • Junior Suite, Ocean View (Preferred Club)
  • Honeymoon Suite, Ocean View (Preferred Club)
  • Suite, Ocean View (Master - Preferred Club)
  • Suite, Oceanfront (Master - Preferred Club)
  • Junior Suite, Ocean View
  • Deluxe Room, Ocean View (Preferred Club)
  • Honeymoon Suite, Oceanfront (Preferred Club)
  • Room (Deal of the Day)
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)
  • Deluxe Room, 1 King Bed, Partial Ocean View
  • Deluxe Room, 2 Double Beds, Partial Ocean View
  • Breakfast Plan Deluxe Ocean View King
  • Breakfast Plan Deluxe Partial Ocean View King

What’s around Secrets The Vine Cancun - Adults Only - All Inclusive, Cancun

Landmarks

  • In Zona Hotelera
  • Aquaworld - 12 min walk
  • Cancun Interactive Aquarium - 28 min walk
  • La Isla Shopping Mall - 31 min walk
  • Delfines Beach - 41 min walk
  • Maya Cancun Museum - 25 min walk
  • Ballenas Beach - 1 min walk
  • Marlin Beach - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 497 rooms
  • Arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. This property enforces a strict dress code in the restaurants.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only*

  • Up to 22 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

At the property

Food and drink
  • 6 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 2
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • English
  • French
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for bottled wine
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Spa By Pevonia has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Secrets The Vine Cancun - Adults Only - All Inclusive, Cancun’s small print

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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of MXN 1260 per pet, per night

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Secrets The Vine Cancun - Adults Only - All Inclusive, Cancun

  • Does Secrets The Vine Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, Secrets The Vine Cancun - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Secrets The Vine Cancun - Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Secrets The Vine Cancun - Adults Only - All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Secrets The Vine Cancun - Adults Only - All Inclusive?
    Yes, there are 4 outdoor pools.
  • Are pets allowed at Secrets The Vine Cancun - Adults Only - All Inclusive?
    Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 1260 per pet, per night.
  • What are the check-in and check-out times at Secrets The Vine Cancun - Adults Only - All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near Secrets The Vine Cancun - Adults Only - All Inclusive?
    Yes, there are 6 onsite restaurants, featuring Mexican cuisine and ocean views. Nearby restaurants include Gustino Italian Grill (6-min walk), Puerto Madero (8-min walk), and La Capilla Argentina (9-min walk).
  • Is airport shuttle service offered by Secrets The Vine Cancun - Adults Only - All Inclusive?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Secrets The Vine Cancun - Adults Only - All Inclusive?
    No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
  • What is there to do at Secrets The Vine Cancun - Adults Only - All Inclusive and nearby?
    Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Secrets The Vine Cancun - Adults Only - All Inclusive also has 3 poolside bars, 7 bars, and a sauna, as well as a steam room and access to a nearby outdoor pool.

Recent reviews

Superb 9.0 From 1,924 reviews

Very Good 8.0
Staff had great service, really enjoyed the pool and the restaurants. Unfortunately on Friday February 7, around lunchtime I had a meal at the buffet called the vine market and had a dish that consists of eggplant and mozzarella which gave me food poisoning, it was the last thing I ate that day. I left later that day to fly back to Canada which was probably the worst flight I had upset stomach, nausea, and a fever. I was sick for the next 3 days I'm just glad it was on the last day. Other than that experience the overall resort was great.
ca2 night romance trip
Good 6.0
It was a ok hotel , but they try to sell you time share program at the first day . I am Not happy at all
ca5 night family trip
Poor 2.0
Food was average. Drinks were not good at the pool. Very sugary. Not impressed with this place after paying $850 Canadian to stay one night
Steen, ca1 night romance trip
Good 6.0
Hotel is showing its age and the service is not what it use to be. Would not go back.
Andrew, ca4 night romance trip
Very Good 8.0
Beautiful location and views. If you pay extra for a suite its worth it so beautiful we were so impressed. Great breakfast buffet. Friendly staff. Did not like the pushy sales staff hounding you as soon as you check it it put a bad taste in our mouth right from the start. Also had to unplug our phone due to unwated calls. Rooms were warm and couldnt turn temp down and were refused a fan or a solution. Sewage smell in lobby and bars near by every other night was very unpleasant.
ca5 night romance trip
Fair 4.0
Our room had an odor - so bad we had to spend one night in another room (not even an apology or explanation for why). Turn down service was spotty - only twice out of seven days. The food was mediocre at best. Line ups at the buffet, even though there were free tables - just not cleared off very quickly. Room wasn't cleaned until after 4:00 PM one day.
ca7 night family trip
Very Good 8.0
Gorgeous property with amazing resort amenities. The pools, bars and restaurants are top notch. They keep the resort and beach area very clear. The server staff, pool staff and all the crew members are very polite and professional. We took the preferred package at this resort which included premium line for liquors (very few only, you won't notice the difference), a higher floor suite (which doesn't make a difference unless you are on 27th floor) as regular floors end at 21st floor and 28th floor is presidential suits. It comes with the Butler service which is totally useless as our butler was never at his desk and never did any of the requests that we made. We had to go down to do our own reservations for car, restaurants, excursions or any of the other reservations. The very first they are all helpful and good (gives his personal cell number in case we want to reach him) but its totally useless. Just go for the regular package as this is totally a scam trying to charge higher price and promising things they can't fulfill. Overall the resort is mind blowing and food menu is top notch. Loved each and every day when we were there but we should have gone for the regular package as we feel we were scammed by preferred package.
ca5 night trip with friends
Exceptional 10.0
New resort with decent food and amazing views! Loved the staff and service.
Vincent, ca6 night trip with friends
Exceptional 10.0
Service and food choices. Checkin was fast nut the whole coupon and time share pitch was annoying.
ca4 night trip
Good 6.0
I liked the food, the rooms and interior. The entertainment at this hotel is poor. The staff service was not over and beyond, it was my birthday and it was not acknowledged. Overall, my stay was ok.
ca4 night trip with friends

Secrets The Vine Cancun - Adults Only - All Inclusive, Cancun