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Hard Rock Hotel Panama Megapolis

Photo gallery for Hard Rock Hotel Panama Megapolis

Outdoor pool, cabanas (surcharge), sun loungers
Outdoor spa tub
Rock Platinum Suite One Bedroom | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Rock Platinum Suite Two Bedroom | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Rock Platinum Suite Two Bedroom | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Hard Rock Hotel Panama Megapolis

Hard Rock Hotel Panama Megapolis

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Multicentro Panama

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Ave. Balboa al lado de Multicentro, Panama City, Panama
Main amenities
  • Daily housekeeping
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Internet in the lobby
  • Fitness center
  • Sauna
  • Valet parking
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Refrigerator
  • Private bathroom

Room options

About this area

What's nearby

  • Heart of Panama City
  • Avenida Balboa - 1 min drive
  • Via Espana - 8 min drive
  • Cinta Costera - 8 min drive
  • Multiplaza Pacific Mall - 12 min drive
  • Albrook Shopping Mall - 16 min drive

Getting around

  • Panama City (PAC-Marcos A. Gelabert Intl.) - 13 min drive
  • Tocumen Intl. Airport (PTY) - 27 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 27 min drive
  • Panama City Passenger Station - 16 min drive
  • Iglesia del Carmen Station - 18 min walk
  • Vía Argentina - 24 min walk
  • Santo Tomas Station - 27 min walk
  • Airport drop-off service

Restaurants

  • Restaurante Hikaru - 5 min walk
  • EmmaS - 5 min walk
  • Hard Rock Cafe - 6 min walk
  • El Amir - 6 min walk
  • Aglio Rosso - 6 min walk

About this property

Hard Rock Hotel Panama Megapolis

Hard Rock Hotel Panama Megapolis is just 4.4 mi (7.1 km) from the airport and offers drop-off service (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis, and Bazaar, one of 4 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 4 bars/lounges, a casino, and an outdoor pool. Fellow travelers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Hard Rock Hotel Panama Megapolis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1463 rooms
  • Arranged over 66 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (PAB 10.00 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • 13 meeting rooms
  • Computer station
  • Conference center (137704 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2012
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • Nightclub
  • 5 casino gaming tables
  • 100 casino slot machines
  • 2 spa tubs
  • 3 casino VIP rooms
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

All-inclusive

All-inclusive room rates at Hard Rock Hotel Panama Megapolis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Bazaar - This poolside buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Ciao Tapas and Pizza - This restaurant serves lunch and dinner. Open daily.
Soy... - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Tauro - This steakhouse specializes in international cuisine and serves dinner only. Open select days.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for PAB 3.21 per stay (rates may vary)
  • Wired Internet access is available in public areas for PAB 3.21 per stay (rates may vary)
  • Breakfast costs between PAB 18.99 and PAB 35 for adults, and PAB 18.99 and PAB 35 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PAB 45.00 per person

Renovations and closures

This property is closed from October 19 2021 to December 31 2022 (dates subject to change).

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge
  • Airport shuttle service for children costs PAB 45.00

Parking

  • Valet parking costs PAB 10.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property requires that all guests register and present government-issued photo identification at check-in.

Also known as

Hard Rock Hotel Megapolis
Hard Rock Hotel Panama Megapolis
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Panama Hard Rock Megapolis
Panama Megapolis
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Hard Rock Panama Megapolis
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Hard Rock Hotel Panama Megapolis Hotel Panama City

Frequently asked questions

Is Hard Rock Hotel Panama Megapolis currently open?
This property is closed from October 19 2021 to December 31 2022 (dates subject to change).
Does Hard Rock Hotel Panama Megapolis offer free cancellation for a full refund?
Yes, Hard Rock Hotel Panama Megapolis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Panama Megapolis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Panama Megapolis?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hard Rock Hotel Panama Megapolis?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hard Rock Hotel Panama Megapolis?
Yes. Valet parking costs PAB 10.00 per day.
Is airport shuttle service offered by Hard Rock Hotel Panama Megapolis?
Yes, a shuttle from the hotel to the airport is available. The charge is PAB 45.00 per person.
What are the check-in and check-out times at Hard Rock Hotel Panama Megapolis?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hard Rock Hotel Panama Megapolis?
Yes, the 53821 square-foot casino features 100 slot machines and 5 gaming tables.
What is there to do at Hard Rock Hotel Panama Megapolis and nearby?
Onsite recreation at Hard Rock Hotel Panama Megapolis includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hard Rock Hotel Panama Megapolis also has 4 bars, a casino, and a nightclub, as well as an outdoor pool, a sauna, and a fitness center.
Are there restaurants at or near Hard Rock Hotel Panama Megapolis?
Yes, there are 4 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include Restaurante Hikaru (5-min walk), EmmaS (5-min walk), and Hard Rock Cafe (6-min walk).
What's the area around Hard Rock Hotel Panama Megapolis like?
Hard Rock Hotel Panama Megapolis is in the heart of Panama City, a short 1-minute walk from Avenida Balboa and 8 minutes' walk from Cinta Costera. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

10/10 Exceptional

This is THE place to stay in Panama City... it's location, friendly accommodating staff, and the amenities are fantastic. The rooms were wonderful, clean and bright. We tried Tauro (steakhouse) and the Bazaar - they were both delicious and the service excellent. We literally partied like rock stars at their rooftop restaurant, and at the wonderful outdoor infinity pool as well. We will definitely be returning!
4-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel was closed and no one notice me.
Renan, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

4/10 Fair

4-night trip
Verified Expedia guest review

6/10 Good

Let’s start with it was during COVID-19. The hotel is nice but could use some spring cleaning and a few spruce ups. The room floors were not that clean, my white socks turned grey. The food was mediocre in all the restaurants except Taurus. The steak there was delicious. The drinks were good for a good price. The casino is laughable. It is really small. The attached mall is cute but not that exciting. Go to the Albrook or Multiplaza mall. The pool was nice but they closed it and there was absolutely nothing to do after that. So we went to the empty mall (COVID-19). When we got back they had a opened the pool back up! But no food at the poolside only room service because of COVID-19. When we were checking out the bellhop tried to grab my bag from me so I would have to tip him! He tried but failed!
ImaPhilly, 5-night family trip
Verified Expedia guest review

2/10 Poor

Suraj, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
Stay was good just one night
Yahayra, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very good

3-night trip
Verified Orbitz guest review