Hotel Casazul

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In-room safe, desk, blackout drapes, free WiFi

Overview of Hotel Casazul

Hotel Casazul

2.5 star property
No-frills hotel in Flores

8.6/10 Fabulous

149 verified guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Calle La Union, Flores, Peten, 01010
Main amenities
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Tikal National Park - 67 min drive

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 11 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Casazul

Hotel Casazul is a great choice for a stay in Flores. Fellow travelers say good things about the comfortable beds and helpful staff.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors


  • Check-in time from 3:00 PM - 10 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Terrace


  • Upper floors accessible by stairs only


  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of GTQ 50.70 per person

Children & extra beds

  • Airport shuttle service for children costs GTQ 50.70

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Frequently asked questions

Does Hotel Casazul offer free cancellation for a full refund?
Yes, Hotel Casazul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casazul?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Casazul?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casazul?
Sorry, there's no onsite parking at Hotel Casazul.
Is airport shuttle service offered by Hotel Casazul?
Yes, an airport shuttle is available. The charge is GTQ 50.70 per person.
What are the check-in and check-out times at Hotel Casazul?
You can check in from 3:00 PM - 10 PM. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Hotel Casazul?
Yes. Nearby restaurants include Maracuya (3-min walk), La Luna (3-min walk), and Restaurante Capitan Tortuga (4-min walk).
Does Hotel Casazul have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Casazul like?
Hotel Casazul is a short 1-minute walk from Lake Petén Itzá and 6 minutes' walk from Flores Dock. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Extraordinary view and location
Marcel, 1-night trip
Verified guest review

8/10 Very good

The staff was very helpful and kind. The location is close to everything.
rita, 2-night trip
Verified Expedia guest review

8/10 Very good

My favorite thing about this hotel was the location. It has a nice balcony with an amazing view of the lake. My room had a strong smell of mold and the wifi signal was so weak that the internet was unusable while in the room.
Genar, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Location is perfect. Place is extremely clean. Staff was helpful and nice
Doris, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked evrything
William, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, staff friendly.
Julian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy limpio y bonitas las instalaciones
Luisa, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Decent hotel. Nice view. It has air conditioning which is a must in Flores. They need more fans in the lobby area. On a relatively quieter area of the street.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, comfortable hotel with a beautiful view of Lake Peten Itza.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good locations, nice rooms and view. It is a good deal
1-night trip
Verified Expedia guest review