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Serras Andorra

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Junior Suite | Premium bedding, minibar, in-room safe, individually furnished
Grand Deluxe Room | Premium bedding, minibar, in-room safe, individually furnished
Junior Suite | Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished
Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Overview of Serras Andorra

VIP Access

Serras Andorra

5.0 star property
5-star ski-in/ski-out hotel with free ski shuttle, near Soldeu Ski Resort

9.8/10 Exceptional

13 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is CA $405
Price available on 01/09/2023
Map
Carretera General 2, nº26, Soldeu, Andorra, AD100
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Free ski shuttle
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Grandvalira Ski Area - 2 min drive

Getting around

  • La Seu d'Urgell (LEU) - 62 min drive
  • L'Hospitalet-pres-l'Andorre Station - 30 min drive
  • Porté-Puymorens Station - 33 min drive
  • Burton's Station - 34 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • Bruxelles Restaurant - 13 min walk
  • DelBosc - 14 min walk
  • Cort de Popaire - 15 min walk
  • Restaurant Sol i Neu Club Hermitage - 15 min walk
  • The Villager Tapas & Wine - 16 min walk

About this property

Serras Andorra

Serras Andorra allows you more time for skiing with ski-in/ski-out access. Guests can indulge in sports massages, facials, or body scrubs, and grab a bite to eat at Restaurante Canaro, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Free offsite parking within 16 ft

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Toys

What to do

  • Hiking/biking trails
  • Mountain climbing nearby
  • Sledding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2009
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Well-lit path to entrance

Languages

  • Catalan
  • English
  • French
  • Spanish

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • May offer priority ski access
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished
  • Heated floor (bathroom)

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages, facials, body scrubs, and body treatments.

Dining

Restaurante Canaro - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Snowbar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 420 per vehicle (one-way, maximum occupancy 5)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 55.0 per day
  • Rollaway beds are available for EUR 95.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Covered self parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property uses a grey water recycling system and eco-friendly cleaning products.

This property accepts credit cards. Cash is not accepted.

Also known as

Parador Canaro Hotel
Parador Canaro Hotel Soldeu
Parador Canaro Soldeu
Parador Canaro Hotel Incles
Parador Canaro Incles
Hotel Parador Canaro Andorra/Incles
Hotel Canaro
Hotel Canaro Ski
Serras Andorra Hotel
Serras Andorra Soldeu
Serras Andorra Hotel Soldeu

Frequently asked questions

Does Serras Andorra offer free cancellation for a full refund?
Yes, Serras Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Serras Andorra?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Serras Andorra on 11 Dec 2022 start from CA $337, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Serras Andorra?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Serras Andorra?
Sorry, pets aren't allowed.
Is parking offered on site at Serras Andorra?
Yes. Self parking costs EUR 20 per night. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Serras Andorra?
Yes, an airport shuttle is available. The charge is EUR 420 per vehicle one-way.
What are the check-in and check-out times at Serras Andorra?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Serras Andorra and nearby?
Have fun with onsite winter activities like skiing. Enjoy amenities like a 24-hour fitness center and spa services.
Are there restaurants at or near Serras Andorra?
Yes, Restaurante Canaro offers local cuisine. Nearby restaurants include Bruxelles Restaurant (13-min walk), DelBosc (14-min walk), and Cort de Popaire (15-min walk).
What's the area around Serras Andorra like?
Serras Andorra is a short 4-minute walk from Grandvalira Ski Area and 4 minutes' walk from Soldeu Ski Resort.

Overall score and ratings

9.8

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Konstantin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pierre-François, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfecto. Repetiremos
El hotel es muy bonito, las habitaciones perfectas y el servicio impecable. Hemos estado dos noches y nos hemos sentido cuidados, mimados y muy bien atendidos. Todo perfecto, gracias! Y sin olvidar el excelente restaurante y desayuno!!!
Sandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

franck, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parfait
Jean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Murilo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect service, clean large rooms, excellent food.
Carl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean-Michel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yves, 4-night trip
Verified Hotels.com guest review