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All properties in Pristina, Kosovo, Serbia
1 room, 2 adults

Swiss Diamond Hotel Prishtina, Pristina

5-star5 stars
Sheshi Nena Tereze, Pristina, Kosovo, 10000, Serbia

Luxury hotel with spa, near National Theatre
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I stayed here mid-week and obviously it's a quieter time than at weekends. The staff were…Mar. 12, 2020
  • Great service, room was cleaned twice a day, great food (breakfast and dinner). If there…Jan. 11, 2020

Swiss Diamond Hotel Prishtina, Pristina

from $151 CAD
  • Room
  • Comfort Room - Single Use
  • Business Room
  • Deluxe Room
  • Premium Room
  • Prestige Suite
  • Junior Suite
  • Penthouse Suite
  • Presidential Suite

What’s around Swiss Diamond Hotel Prishtina, Pristina

Landmarks

  • Heart of Pristina
  • National Theatre - 1 min walk
  • Mother Teresa Square - 1 min walk
  • Kosovo Assembly - 4 min walk
  • Kosovo Government Building - 5 min walk
  • Newborn Monument - 8 min walk
  • Ethnological Museum - 9 min walk
  • Fadil Vokrri Stadium - 9 min walk

Getting around

  • Pristina Intl. Airport (PRN) - 24 min drive
  • Pristina Station - 17 min walk
  • Kosovo Polje Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

  • Ferry terminal shuttle *

Parking

  • Self parking *

  • Free nearby parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub 1
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Venus Wellness Center has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Ulpiana Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

Iliria Restaurant - This fine-dining restaurant serves brunch, lunch, and dinner.

Swiss Diamond Hotel Prishtina, Pristina’s small print

Also known as

  • Diamond Hotel Prishtina
  • Swiss Prishtina
  • Swiss Diamond Prishtina
  • Swiss Diamond Hotel Prishtina Hotel
  • Swiss Diamond Hotel Prishtina Pristina
  • Swiss Diamond Hotel Prishtina Hotel Pristina
  • Hotel Swiss Diamond Prishtina
  • Swiss Diamond Hotel Prishtina
  • Swiss Diamond Hotel Prishtina Pristina
  • Swiss Diamond Prishtina
  • Swiss Diamond Prishtina Hotel
  • Swiss Diamond Prishtina Pristina
  • Swiss Hotel Diamond Prishtina
  • Swiss Hotel Prishtina

Policies

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

    Children under 18 years old are not allowed in the spa without adult supervision.

    Guests under 18 years old are not allowed in the spa.

    Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking is available for an extra charge

    Extended parking is available for an extra charge

    Airport shuttle service is offered for an extra charge of RSD 20 per person (one-way)

    Ferry terminal shuttle and train station pick-up service is offered for an extra charge

    Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Swiss Diamond Hotel Prishtina, Pristina

    • Does Swiss Diamond Hotel Prishtina offer free cancellation for a full refund?
      Yes, Swiss Diamond Hotel Prishtina does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Swiss Diamond Hotel Prishtina?
      Yes, there's self and extended parking available (charges apply).
    • Is there a pool at Swiss Diamond Hotel Prishtina?
      Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at Swiss Diamond Hotel Prishtina?
      Yes, pets are welcome.
    • What are the check-in and check-out times at Swiss Diamond Hotel Prishtina?
      You can check in from 2:00 PM to noon. Check-out time is noon.
    • Are there restaurants at or near Swiss Diamond Hotel Prishtina?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by Swiss Diamond Hotel Prishtina?
      Yes, an airport shuttle is available. The charge is RSD 20 per person one-way.
    • What is there to do near Swiss Diamond Hotel Prishtina?
      Recommended spots to visit include National Theatre (1-min walk) and Mother Teresa Square (1-min walk), along with Kosovo Assembly (4-min walk) and Kosovo Government Building (5-min walk).

    Recent reviews

    Superb 9.0 From 72 reviews

    Good 6.0
    Great place if you have the budget and no kids
    Pros: - Great Location - Excellent Staff - Well Maintained - Clean Cons: - Price very high (one block down it’s half the cost) - Cribs for infants up to 6 months only, if you’re going with kids that need a crib and are older than 6 months then bring your own crib or look elsewhere. - Way overpriced cup of coffee or food (you’re really paying for the name not the food)
    us2 night family trip
    Exceptional 10.0
    Amazing staff
    Amazing, friendly and helpful staff that helped us getting a car seat for out baby by calling both taxi companies and baby stores. Besides this, good rooms, breakfast and location. Would not book any other hotel if we return.
    ie1 night family trip
    Exceptional 10.0
    Best hotel in Kosovo
    It’s a world class hotel. Loved the indoor pool and sauna. The morning buffet was top shelf. It’s location is perfect. Best hotel in the city.
    Allen, us2 night romance trip
    Exceptional 10.0
    A gem of a hotel in a gem of a city
    In a great part of town with excellent staff. They were attentive to all my needs and helped me navigate the city. Would highly recommend this hotel to anyone considering the Prishtina! Only draw back was that the wifi in my room was rather weak so I had to go to the lobby to get some work down. That for me was somewhat minor and might have just been an issue with my room in particular. If they can solve that little issue, they are on the fast track to being the finest (if not already) hotel in the country.
    Ryan, us1 night trip
    Very Good 8.0
    Journey to Prishtina, kind and nice people
    Very nice staff and great location. The spa is very nice in the heart of Prishtina. Locals are very kind and service is very nice with always a smile.
    Mouad, us5 night romance trip
    Exceptional 10.0
    Best hotel in Kosovo
    The Swiss Diamond hotel is the nicest hotel in Kosovo. The staff was friendly and extremely helpful, and the spa was excellent.
    Sean, us2 night business trip
    Good 6.0
    Swiss diamond, Pristina
    Didn't feel like 5 Star hotel, although it probably was for the city. Staff were very nonplussed, sometimes rude. Hotel was clean, although carpet in my room had bleach stains. Decor was old fashioned and the whole.olace could do with modernisation.
    gb2 night business trip
    Exceptional 10.0
    Nicest hotel in Pristina
    James, us1 night family trip
    Very Good 8.0
    Good hotel but lot of room for improvement
    Its good hotel but lack some amenities, as there is no coffee tea making facilities in room, no irons provided which is a must for business travelers , you need to give clothes to hotel laundry for even ironing even you need them quickly , so these things can be improved ,plus the towels should be replaced as they are quite old now, but in Pristina difficult to get a better option than Swiss Diamond
    Supreet, in1 night business trip
    Exceptional 10.0
    Great central hotel
    Fantastic stay, lovely hotel, really nice room, food (esp breakfast) great, lovely spa & pool, great staff. Hotel really central. Pick-up service from airport.
    William, gb3 night romance trip

    Swiss Diamond Hotel Prishtina, Pristina

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