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All properties in Zermatt, Switzerland
1 room, 2 adults

Resort Hotel Alex, Zermatt

4.5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for familiesThis property has good facilities for families.
Bodmenstrasse 12, Zermatt, VS, 3920, Switzerland

4.5-star ski-in/ski-out hotel with spa, near Matterhorn Ski Paradise
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Pool
Great pool
Bar
Bar is awesome
Vibe
Awesome vibe
Cleanliness
Quite clean

Resort Hotel Alex, Zermatt

from $401 CAD
  • Classic Double or Twin Room
  • Deluxe Double or Twin Room
  • Classic Single Room
  • Luxury Suite
  • Junior Suite

What’s around Resort Hotel Alex, Zermatt

Landmarks

  • In Zermatt City Centre
  • Matterhorn Ski Paradise
  • Matterhorn Museum - 6 min walk
  • St. Mauritius Church - 6 min walk
  • Mountaineers Cemetery - 6 min walk
  • Zermatt–Sunnegga Funicular - 9 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Furi Ski Area - 43 min walk

Getting around

  • Geneva (GVA-Cointrin Intl.) - 162 min drive
  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt Station - 3 min walk
  • Täsch Station - 2 min drive

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is 11 AM
The front desk is open daily from 6 AM - 11 PM.
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 14

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free

  • Restrictions apply *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Alex Grill - This restaurant specializes in international cuisine.

Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Snowboarding nearby
  • Snowshoeing nearby

Resort Hotel Alex, Zermatt’s small print

Also known as

  • Resort Hotel Alex Zermatt
  • Resort Hotel Alex
  • Alex Zermatt
  • Alex Hotel Zermatt
  • Alex Hotel Zermatt
  • Resort Hotel Alex
  • Resort Hotel Alex Hotel
  • Resort Hotel Alex Zermatt
  • Resort Hotel Alex Hotel Zermatt

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

A tax is imposed by the city and collected at the property in cash: CHF 2.50 per person, per night; CHF 1.25 for children 6-16 years of age per night. The tax applies to stays from 20 November. This tax does not apply to children under 5 years of age. Please note that further exemptions may apply.

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 58 reviews

Exceptional 10.0
Great Location.
The most beautiful breakfast room. Extensive, Well diversified wine cellar. Dinners are excellent. Comfortable beds. Rooms have a lot of wood work.
us5 night family trip
Exceptional 10.0
Alex the Great in Zermatt
Great classic hotel with the best bar lounge ever.
A.M.B., us1 night family trip
Exceptional 10.0
Perfect Hotel
Comfortable bed, room temperature is perfect, awesome jacuzzi, my daughter loves the pool, all restaurant servers are extremely professional and amicable, Molton Brown toiletries, Swiss wood decor, cigar room, and delicious food at the restaurant.
us1 night family trip
Exceptional 10.0
Will stay again for sure
Hau Shuen Lydia, hk1 night trip
Exceptional 10.0
Exceptional hotel
Excellent friendly hotel, Superb facilities especially the swimming pool, jacuzzi, indoor tennis court. We will be back again next year
Michael, gb7 night romance trip

Resort Hotel Alex, Zermatt

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