Hotel Castillo del Arenal

Photo gallery for Hotel Castillo del Arenal

Primary image
32-inch LED TV with satellite channels, MP3 dock
Down comforters, Select Comfort beds, minibar, individually furnished
Down comforters, Select Comfort beds, minibar, individually furnished
Down comforters, Select Comfort beds, minibar, individually furnished

Overview of Hotel Castillo del Arenal

Hotel Castillo del Arenal

3.0 star property
Mountain hotel with restaurant, near Lake Arenal

7.6/10 Good

174 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
4 Miles SW Arenal National Park, 400m SW of the School El Castillo, Peñas Blancas, Alajuela, 21007
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle
  • Limo/town car service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Peñas Blancas
  • Lake Arenal - 1 min walk
  • Costa Rica Sky Adventures - 8 min drive
  • Chato Volcano - 51 min drive
  • Children's Eternal Rainforest - 61 min drive
  • Arenal Volcano National Park - 20 min drive
  • Mistico Arenal Hanging Bridges Park - 25 min drive
  • Ecotermales Fortuna - 26 min drive
  • Kalambu Hot Springs - 28 min drive
  • Arenal Volcano - 40 min drive
  • Costa Rica Chocolate Tour - 35 min drive

Getting around

  • La Fortuna (FON-Arenal) - 35 min drive
  • Juan Santamaria Intl. Airport (SJO) - 155 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Hotel Castillo del Arenal

Hotel Castillo del Arenal puts you within a 10-minute drive of Lake Arenal and offers an airport shuttle (available 24 hours) for CRC 98000 per vehicle. Guests can indulge in massages and enjoy international cuisine at Fusion Grill, which is open for breakfast, lunch, and dinner. This Art Deco hotel also features a bar/lounge, a terrace, and a garden. Fellow travelers like the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 1:30 PM - 9:30 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Canoeing
  • Pool table
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers

Facilities

  • 12 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Spa services

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Select Comfort mattress
  • Bed sheets provided

What to enjoy

  • Yard
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Fusion Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of CRC 3000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CRC 98000 per vehicle (one-way)
  • Area shuttle, beach shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CRC 3000 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Castillo Arenal Peñas Blancas
Castillo del Arenal
del Arenal
Castillo Arenal Peñas Blancas
Hotel Castillo del Arenal
Hotel del Arenal
Castillo Arenal Penas Blancas
Hotel Castillo del Arenal Hotel
Hotel Castillo del Arenal Peñas Blancas
Hotel Castillo del Arenal Hotel Peñas Blancas

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

The view is just as the front photo showed. The hotel is a huge saver for the travelers who like me, care more about the nature instead of how luxury of the hotel. In total, the price definely match the value for me.
Kui, 2-night trip
Verified Expedia guest review

8/10 Very good

Beautiful views and wonderful staff. The food was really good at the restaurant on the property. Although they show a picture of a pol, there isn’t one.
Janis T, 8-night family trip
Verified Expedia guest review

8/10 Very good

I was able to upgrade to an entire house for free. The staff was very friendly and helpful. There was an issue about breakfast not being ready when advertised but otherwise a very pleasant stay!
Ryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This place is rustic, beautiful, and the staff are the best people I have EVER met in my life. I wish I could give it 100 stars!
Monique, 3-night family trip
Verified Expedia guest review

8/10 Very good

The staff was very nice and welcoming. The views are spectacular and the breakfast on the restaurant deck spectacular. However when getting into the bed there was loose dirt on the sheets. Otherwise a great place!!
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Chasia, 1-night trip
Verified Expedia guest review

2/10 Poor

Rachel, 1-night trip
Verified Expedia guest review

8/10 Very good

1st day, my wife and I stayed in a junior suite. There were bugs in the bathroom and around the room. The staff switched us to a another junior suite and was great and cleaner. The hotel is on a very secluded area which was great for us as couple. All adventure stuff in La Fortuna are around 20 minutes driving distance. I will recommend to get up Early and performed everything before 6-7pm because the road to go back to hotel is very dark.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was our second time coming to this hotel...fabulous views! The staff is small, but takes care of everything. The Fusion Restaurant is fantastic next door.
1-night trip with friends
Verified Expedia guest review

4/10 Fair

This property, as all hotels in the area, was wildly overpriced for a very basic room. There was only hot water in the shower, the room was small and minimally furnished, and the only bed size options were double and twin. I have no problem with any of this, but not at a price higher than I would pay in the U.S. for a similar accommodation. On the positive side, the hotel has a great view of the volcano and surrounding mountains and is located near the national park and other activities. The staff was great and the place is well maintained. I would only recommend if you have no other options within your budget.
2-night romance trip
Verified Orbitz guest review