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1 room, 2 adults

Hard Rock Hotel Vallarta - All Inclusive, Nuevo Vallarta

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732, Mexico

All-inclusive property with full-service spa, connected to the convention center, near Nuevo Vallarta Beach
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • This is a great hotel. We found the food and service excellent.Most important we compared…Jan. 28, 2020
  • We like the beach, it is walkable sandy beach. The ocean water is shallow and warm. We…Jan. 12, 2020

Hard Rock Hotel Vallarta - All Inclusive, Nuevo Vallarta

from $393 CAD
  • Rock Suite (One Bedroom)
  • Deluxe Pool View Double Beds
  • Deluxe Ocean View King
  • Deluxe Diamond
  • Deluxe Ocean View Double Beds
  • Deluxe Pool View King
  • Rock Royalty Ocean View King with Personal Assistant
  • Deluxe Family Pool View (Two Bedroom)
  • Deluxe Room Double
  • Deluxe Room King
  • Rock Suite Ocean View (Two Bedroom) with Personal Assistant
  • Deluxe Pure Wellness King
  • Deluxe Pure Wellness Double Beds

What’s around Hard Rock Hotel Vallarta - All Inclusive, Nuevo Vallarta

Landmarks

  • On the beach
  • Nuevo Vallarta Beach - 2 min walk
  • Nayar Vidanta Golf - 26 min walk
  • Paradise Plaza Shopping Center - 4 min walk
  • Aquaventuras Park Vallarta - 38 min walk
  • Splash Water Park Vallarta - 40 min walk
  • El Cora Crocodile Sanctuary - 41 min walk
  • Plaza Lago Real Shopping Center - 3.1 mi / 4.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 348 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen screenings for US and UK citizens (maximum 2 per booking) staying 3 nights or more. Guests will be advised of the health screening options on arrival, and will be able to schedule appointments in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 50 lbs)

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free cooked-to-order breakfast daily
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
Things to do
  • Basketball on site
  • Free bicycles on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Volleyball

Not included
  • Airport transfers

Spa

Rock Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

The Market - This buffet restaurant specializes in international cuisine.

Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Ipanema - This steakhouse specializes in Brazilian cuisine and serves dinner only.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Hard Rock Hotel Vallarta - All Inclusive is listed in the 2017 Travel + Leisure 500.

Hard Rock Hotel Vallarta - All Inclusive, Nuevo Vallarta’s small print

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Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Airport shuttle service is offered for an extra charge of MXN 770 per person (roundtrip)

Airport shuttle for children between the ages of 4 and 17 costs MXN 770 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hard Rock Hotel Vallarta - All Inclusive, Nuevo Vallarta

  • Does Hard Rock Hotel Vallarta - All Inclusive offer free cancellation for a full refund?
    Yes, Hard Rock Hotel Vallarta - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Vallarta - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hard Rock Hotel Vallarta - All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Hard Rock Hotel Vallarta - All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hard Rock Hotel Vallarta - All Inclusive?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of MXN 3000 per pet, per stay.
  • What are the check-in and check-out times at Hard Rock Hotel Vallarta - All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hard Rock Hotel Vallarta - All Inclusive?
    Yes, there are 6 onsite restaurants, featuring international cuisine. Nearby restaurants include Il Pescatore (5-min walk), 3x3 Authentic Food (13-min walk), and Sonora al Sur (2.6 mi).
  • Is airport shuttle service offered by Hard Rock Hotel Vallarta - All Inclusive?
    Yes, an airport shuttle is available. The charge is MXN 770 per person roundtrip.
  • Is there an onsite casino at Hard Rock Hotel Vallarta - All Inclusive?
    No, this property doesn't have a casino, but Vallarta Casino (12-min drive) is nearby.
  • What is there to do at Hard Rock Hotel Vallarta - All Inclusive and nearby?
    Have fun with onsite activities like snorkeling, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hard Rock Hotel Vallarta - All Inclusive also has 2 poolside bars, 5 bars, and a 24-hour fitness center, as well as a sauna, beach cabanas, and a garden.

Recent reviews

Fabulous 8.6 From 355 reviews

Very Good 8.0
The food was excellent and lots to see and do. A busy hotel with music all day to the wee hours. I found it a bit loud to sleep because the voices in the halls echoed.
Chris, ca3 night trip with friends
Exceptional 10.0
beach is great for volleyball, staff remembers my name (i don't know how they do that?), CLEAN!, comfy beds with quality linens
ca1 night romance trip
Exceptional 10.0
The location, staff and property was great. Lots to do and a lot of fun in the pool. We had and issue with our jet tub not working the last night and the staff came to fix it promptly, however the water did not stop dripping after they had said they turned the water off. It was our second to last night so we didn't try to resolve it again.
Tara, ca1 night romance trip
Exceptional 10.0
The service was outstanding. Pool concierge was very helpful particularly when I lost my hotel bracelet.
ca10 night trip
Very Good 8.0
Muy bien Gracias
ca6 night trip
Exceptional 10.0
I love the staff . They’re amazing. The property is beautifully maintained. Food, spa, entertainment are all top notch !
Susan, ca9 night romance trip
Very Good 8.0
Rooms have very small decks & no room for table chairs
ca9 night trip with friends
Exceptional 10.0
Great for our family- went with a 3&6 year old. Excellent food options, service staff, entertainment. 5 star all the way. Only two small comments/complaints. The rooms would be so much more comfortable with two queen beds as opposed to 2 double beds. And kids club should for ages 3 and up!! Our 3 year old is potty trained and would have loved to stay there and watch movies and hang out. 4 is a bit ridiculous. We never got to take advantage of the kids club and have any alone time because of this silly age limit. Otherwise a great stay!
ca7 night family trip
Exceptional 10.0
Place is nicest resort I have stayed at. Good also amazing
ca1 night trip
Exceptional 10.0
The hotel is a great for everyone who likes music and excellent service. The beach is great and even if it’s only a few steps away from the pool you can enjoy the day listening to the waves. The six restaurants are offering a la carte menu and not even one disappointed during our stay. The room (Deluxe King) was spacious including minibar and every evening turn down service with chocolate and extra water.
ca8 night romance trip

Hard Rock Hotel Vallarta - All Inclusive, Nuevo Vallarta