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Hard Rock Hotel Vallarta - All Inclusive

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On the beach, beach cabanas, beach umbrellas, beach towels
On the beach, beach cabanas, beach umbrellas, beach towels
On the beach, beach cabanas, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Hard Rock Hotel Vallarta - All Inclusive

VIP Access

Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
All-inclusive property with full-service spa, connected to the convention center, near Nuevo Vallarta Beach

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is CA $484
Price available on 09/07/2022
Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Nayar Vidanta Golf - 3 min drive
  • Playa Bucerias - 11 min drive
  • Bay of Banderas - 32 min drive
  • Cruise Ship Terminal - 26 min drive
  • Malecon - 37 min drive
  • Playa de los Muertos - 43 min drive
  • Los Muertos Pier - 44 min drive
  • Playa Gemelas - 60 min drive
  • Playa Mismaloya - 67 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive
  • Airport shuttle (surcharge)
Map

About this property

Hard Rock Hotel Vallarta - All Inclusive

At Hard Rock Hotel Vallarta - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be within a 5-minute walk of Nuevo Vallarta Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and detox wraps. Serving international cuisine, The Market is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a health club. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site antigen/rapid COVID-19 testing is available for a MXN 1500 fee
This information is provided by our partners.

At a glance

Hotel size

  • 348 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The antigen testing fee for COVID-19 is waived for US and UK citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Basketball
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Golfing nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Private indoor spa tub
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Spa

Rock Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

The Market - This buffet restaurant specializes in international cuisine.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Zen - This restaurant specializes in Asian cuisine and serves dinner only.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Ipanema - This steakhouse specializes in Brazilian cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 770 per person (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 4 and 17 costs MXN 770 (roundtrip)

Pets

  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

On-site antigen/rapid COVID-19 testing is available for a MXN 1500 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Frequently asked questions

Does Hard Rock Hotel Vallarta - All Inclusive offer free cancellation for a full refund?
Yes, Hard Rock Hotel Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel Vallarta - All Inclusive?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Vallarta - All Inclusive on 7 Sep 2022 start from CA $484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Vallarta - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Vallarta - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hard Rock Hotel Vallarta - All Inclusive?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Vallarta - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hard Rock Hotel Vallarta - All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 770 per person roundtrip.
What are the check-in and check-out times at Hard Rock Hotel Vallarta - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hard Rock Hotel Vallarta - All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (22-min drive) is nearby.
What is there to do at Hard Rock Hotel Vallarta - All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hard Rock Hotel Vallarta - All Inclusive also has 2 poolside bars, 5 bars, and a 24-hour fitness center, as well as a sauna, beach cabanas, and a garden.
Are there restaurants at or near Hard Rock Hotel Vallarta - All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine. Nearby restaurants include Nopalitos (4-min walk), Tre Amici Pasta & Deli (4-min walk), and Jude Bistro and Bar (5-min walk).
Does Hard Rock Hotel Vallarta - All Inclusive have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Hard Rock Hotel Vallarta - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hard Rock Hotel Vallarta - All Inclusive like?
Hard Rock Hotel Vallarta - All Inclusive is located on the waterfront, a short 4-minute walk from Paradise Plaza Shopping Center and 3 minutes' walk from Nuevo Vallarta Beach. Travelers say that the property is in a great location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness
Write a review

8/10 Very good

All in general okay
Javier, 6-night family trip
Verified Expedia guest review

2/10 Poor

Cockroach welcomes us. I saw Giant size of them on the bathroom. So disgusting
Kanghee, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved the Hard Rock Vallarta, it was exactly the vibe I was looking for, fun, upbeat, super friendly staff, large pool, lots of dining options, food was great, and rooms were great, I would absolutely recommend staying at the Hard Rock & I will definitely be back!
Brittany, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

Outside bar service was terrible, overall staff except two (Mayber at Cafetto and Iris at sun bar) were terrible service we have stayed and Cabo hard rock was a 5star but Puerto Vallarta was low 1star resort. Never coming back.
Norma, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Dont waste your money. We stayed at 3 different hotels on our trip and the hard rock was both the most expensive and we had the worst experience out of all three. I had lost my expensive prescription glasses and they were sent to lost and found. When i went to get my item they told me to wait 20 minutes becaise it is a large room and someone is getting them for me. After waiting 90 minutes they admitted they lied and no one was coming because the person was not there. They offered to ship my glasses to my next hotel and that was never done. Never got my glasses. It is an all-inclusive hotel but you have to pay extra to have a bar in your room. All you are offered is 2 bud light in your room. The beds are incredibly soft and the pillows are giant rocks which really put my back out. The staff are trained to upsell you at every moment, offering you "free massage" for a sales pitch which isnt free. They want to charge you more money for so many things it is crazy that this hotel was so expenive. Personally i would say go stay at the riu for half the price and better service. Will not be returning to hard rock
Molly, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

All the stuff we're very professional, nice, helpful, specially the cleaning stuff 💯👏👏👏
Rosa, 3-night family trip
Verified Expedia guest review

6/10 Good

The resort overall was nice and the standout feature was their service. Best I’ve had anywhere. However the dining options are not very good. The food was ok and the buffet was not good at all. Spoiled by the riu in that respect.
John, 6-night family trip
Verified Expedia guest review

6/10 Good

Staff were Excellent
louise, 1-night family trip
Verified Expedia guest review

8/10 Very good

Codie, 7-night trip
Verified Travelocity guest review

4/10 Fair

Jennifer, 6-night trip
Verified Expedia guest review