Hard Rock Hotel Cancun - All Inclusive
All-inclusive beachfront resort with spa, near Aquaworld
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Hard Rock Hotel Cancun - All Inclusive
Photo gallery for Hard Rock Hotel Cancun - All Inclusive
Overview of Hard Rock Hotel Cancun - All Inclusive
7.6 out of 10 Good
7.6/10 Good
Property highlights
- Pool
- Free breakfast
- Spa
- Airport transfer
- Pet-friendly
- Free parking
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500
Main amenities
- Daily housekeeping
- On the beach
- 5 restaurants and 6 bars/lounges
- 2 swim-up bars
- Full-service spa
- Outdoor pool
- Free children's club
- Free supervised childcare
- Health club
- Outdoor tennis court
- Beach umbrellas
- Beach sun loungers
Feel at home
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
- Private spa tub
- Garden
Room options
View all photos for Deluxe Family Lagoon View (Two Bedroom)
Deluxe Family Lagoon View (Two Bedroom)
View all photos for Deluxe Lagoon view double
Deluxe Lagoon view double
View all photos for Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View all photos for Deluxe Lagoon view king
Deluxe Lagoon view king
View all photos for Deluxe Ocean View King
Deluxe Ocean View King
View all photos for Deluxe Pure Wellness double
Deluxe Pure Wellness double
View all photos for Deluxe Ocean View Double
Deluxe Ocean View Double
View all photos for Diamond Ocean View
Diamond Ocean View
View all photos for Deluxe Pure Wellness king
Deluxe Pure Wellness king
View all photos for Rock Royalty Ocean View King
Rock Royalty Ocean View King
View all photos for Rock Suite Ocean view (One Bedroom)
Rock Suite Ocean view (One Bedroom)
View all photos for Rock Suite Ocean View (Two Bedroom)
Rock Suite Ocean View (Two Bedroom)
View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom
Deluxe Family Ocean View Double Beds - Two Bedroom
View all photos for Deluxe Family Ocean View - Two Bedroom
Deluxe Family Ocean View - Two Bedroom
About this area
What's nearby
- In Zona Hotelera
- Iberostar Cancun Golf Course - 25 min walk
- La Isla Shopping Mall - 29 min walk
- Delfines Beach - 42 min walk
- Aquaworld - 1 min drive
- El Rey Ruins - 4 min drive
- Chac Mool Beach - 6 min drive
- Forum Beach - 7 min drive
- Cancun Convention Center - 7 min drive
- Gaviota Azul Beach - 10 min drive
- Tortuga Beach - 13 min drive
Getting around
Restaurants
- Puerto Madero - 4 min walk
- Harry's Prime Steakhouse and Raw Bar - 3 min walk
- Porfirio's Cancun - 3 min walk
- Fred's House - 4 min walk
- Rosa Negra - Cancún - 9 min walk
About this property
Hard Rock Hotel Cancun - All Inclusive
All-inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Water fitness
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Ecolab (3rd party expert - Global), and Safe Travels (WTTC - Global)
Safety measures
Hand sanitizer provided
This information is provided by our partners.
At a glance
Hotel size
- 600 units
- Arranged over 12 floors
Arriving/Leaving
- Check-in time from 3:00 PM - midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- All guests, including children, are required to present a valid government-issued ID card at check-in.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
- Specific rooms only, restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking limited
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–11:00 AM
- 5 restaurants
- 6 bars/lounges
- 2 swim-up bars
- Coffee shop
- 24-hour room service
- Snack bar/deli
Traveling with children
- Free children's club
- Children's pool
- Playground
- Free supervised childcare/activities
- Lifeguard on site
What to do
- On the beach
- Tennis
- Yoga classes
- Basketball
- Evening entertainment
- Shopping
- Pool table
- Air hockey
- Table tennis
- Golf lessons nearby
Working away
- 14 meeting rooms
- Conference center (16408 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- ATM/banking
- Garden
- Terrace
- Piano
- Health club
- 18 holes of golf
- An outdoor pool
- Arcade/game room
- Full-service spa
- Outdoor tennis court
- Massage/treatment rooms
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 35
- In-room accessibility (select rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Handrails in stairways