The Ritz-Carlton, Vienna

Photo gallery for The Ritz-Carlton, Vienna

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Indoor pool
Indoor pool
Balcony
Balcony

Overview of The Ritz-Carlton, Vienna

The Ritz-Carlton, Vienna

5.0 star property
Luxury hotel with spa, near Vienna State Opera

9.4/10 Exceptional

485 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Innere Stadt
  • Vienna State Opera - 8 min walk
  • Stephansplatz - 5 min drive
  • Naschmarkt - 5 min drive
  • Belvedere - 7 min drive
  • Spanish Riding School - 8 min drive
  • Hofburg Imperial Palace - 6 min drive
  • St. Stephen's Cathedral - 15 min drive
  • Wiener Prater - 12 min drive
  • Schoenbrunn Palace - 20 min drive

Getting around

  • Vienna International Airport (VIE) - 23 min drive
  • Vienna Mitte Station - 12 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Vienna (XWC-Vienna Central Station) - 28 min walk
  • City Park U-Bahn - 3 min walk
  • Karlsplatz U-Bahn - 7 min walk
  • Stubentor U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

About this property

The Ritz-Carlton, Vienna

Putting you within a 10-minute drive of Vienna State Opera, The Ritz-Carlton, Vienna features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 65 per room. You can visit the spa to indulge in deep-tissue massages, body wraps, or hydrotherapy, and regional cuisine is served at Dstrikt Steakhouse, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. The pool and helpful staff get good marks from fellow travelers. Public transportation is just a short walk: City Park U-Bahn is 3 minutes and Karlsplatz U-Bahn is 7 minutes.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 50 per day)
  • Onsite valet parking (EUR 50 per day; includes in/out privileges)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Doorbell and phone notification

Languages

  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

The Ritz-Carlton Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dstrikt Steakhouse - This steakhouse specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara - This lobby lounge specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.

Awards and affiliations

The Ritz-Carlton, Vienna is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 65 per room (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Parking

  • Self parking costs EUR 50 per day
  • Valet parking costs EUR 50 per day with in/out privileges
  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

Frequently asked questions

Does The Ritz-Carlton, Vienna offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Vienna?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Vienna on 17 Sep 2022 start from CA $377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Vienna?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Vienna?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Vienna?
Yes, cats and dogs are welcome. There's a charge of EUR 40 per pet, per night. Food and water bowls are available.
Is parking offered on site at The Ritz-Carlton, Vienna?
Yes. Self parking costs EUR 50 per day. Valet parking costs EUR 50 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by The Ritz-Carlton, Vienna?
Yes, an airport shuttle is available. The charge is EUR 65 per room one-way.
What are the check-in and check-out times at The Ritz-Carlton, Vienna?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at The Ritz-Carlton, Vienna and nearby?
The Ritz-Carlton, Vienna has a spa and an indoor pool, as well as a 24-hour fitness center and a picnic area.
Are there restaurants at or near The Ritz-Carlton, Vienna?
Yes, Dstrikt Steakhouse offers regional cuisine. Nearby restaurants include In-Dish (3-min walk), Zum Bettelstudent (3-min walk), and Pho Sai Gon (4-min walk).
What's the area around The Ritz-Carlton, Vienna like?
The Ritz-Carlton, Vienna is in Innere Stadt, a short 3-minute walk from City Park U-Bahn and 8 minutes' walk from Vienna State Opera. Travelers say the area is walkable and good for shopping.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Chung Wai, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is great.
Fawziah, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chung Wai, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Upgraded to fabulous room. Private dining upgrade totally worth it. Our Breakfast was also included with our room..amazing with fresh OK and any item you wish…no restrictions. Roof top bar noisy but that is expected. Bed super comfortable. Staff aims to please. Will definitely make this my hotel when visiting Vienna.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the fragrant lobby!
Very nice hotel - beautiful smell as you enter the lobby. Staff helped in arranging laundry service which was swift but forgot to make a reservation at on-site restaurant- perhaps I asked for too many things! Bed was extremely comfortable. Avocado on power bread was delicious!
Camille, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location. Outstanding service and staff. I highly recommend this hotel.
Ehab N, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Top of the top Service Clean Room Breakfast One of the best hotel
RAMI, 2-night family trip
Verified Hotels.com guest review