Wyndham Merida

Photo gallery for Wyndham Merida

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Wyndham Merida

Wyndham Merida

4.0 star property
4-star hotel with spa, near Yucatan International Convention Center

8.0/10 Very good

760 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av. Colon, Esquina Calle 6 No. 505A, Mérida, YUC, 97000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Mérida
  • Paseo de Montejo - 10 min walk
  • Mérida Cathedral - 10 min drive
  • Yucatan Siglo XXI Convention Center - 20 min drive
  • Plaza Altabrisa - 22 min drive
  • La Isla Mérida Cabo Norte - 26 min drive

Getting around

  • Mérida International Airport (MID) - 21 min drive
  • Airport shuttle (surcharge)

About this property

Wyndham Merida

Wyndham Merida offers an airport shuttle (available 24 hours) for MXN 300 per room one way. You can visit the spa to indulge in Swedish massages, facials, or reflexology, and local cuisine is served at La Casona, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this upscale hotel. Fellow travelers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Conference center (251 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wyndham Spa. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

Dining

La Casona - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 195 for adults and MXN 97.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 300 per room (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Wyndham Merida Hotel Mérida
White Town Hotel Merida
White Town Merida
Wyndham Merida Hotel
Wyndham Merida
Wyndham Merida Mérida
Wyndham Merida Hotel
Wyndham Merida Mérida
Wyndham Merida Hotel Mérida

Frequently asked questions

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Excellent service
Erik, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

Wont be back
The room was was comfortable and nice. the staff was horrible. no personality and rude. Customer services is obsolete at this property.
David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel. Could use a nicer restaurant in the lobby. The room was beautiful and clean. Staff was friendly. No English channels or minibar in room. The pool seemed nice, however it was green during the time we were there and therefore did not use it. Overall my stay was great and I would definitely stay again!
Teresa, 4-night romance trip
Verified Expedia guest review

2/10 Poor

El hotel, muy cochino. Cómo no tenían disponibilidad, metieron otra cama en un cuarto para cumplir con mi habitación doble. No cabían ni siquiera los buroes. Estaba en terribles condiciones.
Jacinto B., 5-night family trip
Verified Expedia guest review

8/10 Very good

All staff were very friendly and helpful. My only complaint is the lack of water flow in the showers. Need more water to shower!
Silvia, 7-night romance trip
Verified Expedia guest review

2/10 Poor

No hot water for 3 days, Safe box not working, even missing key #2 Had to leave earlier than planned
MARIO, 3-night family trip
Verified Expedia guest review

4/10 Fair

We arrived on Friday at 5 PM. We were told that our rooms would were not ready as they still had to be cleaned and sanitized. We went to dinner, returned at 7:30 PM and were told that our rooms weren’t quite ready. We waited for a bit and then told that our rooms were ready. Upon entering the rooms, they were still dirty. Hair from whomever stayed there previously was still on the bathroom sink. Trash had not been taken out etc. The rooms were not cleaned and the beds were not made the following day either. Tried to call the front desk but the phone in the room didn’t work. Needless to say, we left and found another place after the second day.
Miguel, 7-night family trip
Verified Expedia guest review

8/10 Very good

Good
It was clean and comfortable
Carlos Antonio, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The property is old and in a very bad condition. It seems like maintenance is something unknown in there. I didn’t event stay in the hotel, because My husband have an asthma condition and he cannot stay where there is a lot of dust. On top of it when I told them that I wouldn’t stay there, but looking for some other hotel they refused to refund me the payment whic I already had paid for three nights. I recommend not to stay here for anyone else.
Lucila Patricia Avila, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Cozy
Cozy rooms with warm and professional reception.
Kent, 1-night family trip
Verified Hotels.com guest review