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All properties in Sandakan, Sabah, Malaysia

The Pavilion Hotel, Sandakan

3-star hotel in Sandakan with restaurant and conference center

  • Free WiFi
From
$36 CAD

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Block A3, Bandar Labuk Jaya, Mile 7, Sandakan, 90000, Sabah, Malaysia
7.8.Good.
  • During PKPP, breakfast was not provided but it was changed to lunch or dinner. The meals…

    Jul. 14, 2020

  • friendly staf

    Dec. 22, 2019

See all 19 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Free airport shuttle
  • Spa services
  • Conference center

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower

What’s around

  • On the boardwalk
  • Sandakan Memorial Park - 11 min walk
  • Sandakan Rainforest Park - 4.3 mi / 6.9 km
  • Puu Jih Shih Temple - 5.8 mi / 9.3 km
  • Agnes Keith House - 6.9 mi / 11.1 km
  • Sandakan Harbour Mall - 7.4 mi / 11.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Deluxe Room
  • Family Room
  • Standard Double Room, No Windows

What’s around

Landmarks

  • On the boardwalk
  • Sandakan Memorial Park - 11 min walk
  • Sandakan Rainforest Park - 4.3 mi / 6.9 km
  • Puu Jih Shih Temple - 5.8 mi / 9.3 km
  • Agnes Keith House - 6.9 mi / 11.1 km
  • Sandakan Harbour Mall - 7.4 mi / 11.8 km
  • Saint Michael's and All Angels Church - 7.8 mi / 12.5 km
  • Bukit Buli Sim Sim - 7.9 mi / 12.7 km
  • Rainforest Discovery Centre - 8.3 mi / 13.4 km
  • Sepilok Orang Utan Sanctuary - 8.6 mi / 13.9 km
  • Borneo Sun Bear Conservation Centre - 8.7 mi / 14 km

Getting around

  • Sandakan (SDK) - 3 min drive
  • Free airport shuttle
  • Free area shuttle
map
See on map
Block A3, Bandar Labuk Jaya, Mile 7, Sandakan, 90000, Sabah, Malaysia

At a glance

Hotel size

  • This hotel has 90 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Per the property, all staff members at this property are fully vaccinated against COVID-19.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service (during limited hours)

Things to do

  • Spa services on site

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Pavilion Hotel Sandakan
  • Pavilion Sandakan
  • The Pavilion Hotel Hotel
  • The Pavilion Hotel Sandakan
  • The Pavilion Hotel Hotel Sandakan

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Pavilion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Urban Cafe (2.2 mi), Crowd 99 Cafe (2.2 mi), and 7 Heaven Dessert Parlour (3.1 mi).
  • Yes, a free airport shuttle is available.
  • The Pavilion Hotel has spa services.
7.8.Good.
  • 8.0.Very Good

    Very good value for money. Close to airport and lots of local places to eat nearby

    1 night trip, Oct. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Near to the airport. Plenty of restaurants around (walking distance). Easy to get grabcar. Highly recommended. Will stay here again.

    1 night business trip, Jun. 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good. Only the condition of room it too old.

    2 night business trip, Jun. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice and clean

    Jack, 1 night trip with friends, May 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Very bad this hotel request non smoking room but given smoking room and no hot water waiting 5 minutes the water not hot.. table lamp dirty no cleanning.. the matress very hard.. better i chosse hotel backpack.. im very disappointed this hotel

    1 night romance trip, Apr. 26, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Dit hotel was werkelijk het ergste wat wij hebben gezien in Maleisië. De kamer was vies, beschimmeld en overal zaten vlekken!

    Hanna, 1 night trip with friends, Sep. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    baik dan memuaskan

    2 night romance trip, Jun. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Maria, 1 night business trip, Jul. 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lee, 1 night trip, Dec. 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Noranisah, 1 night family trip, Nov. 16, 2019

    Verified Hotels.com guest review

See all 19 reviews