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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults
All inclusive

Azul Ixtapa Grand All Inclusive Suites & Spa, Ixtapa

4-star4 stars
Great for families

Good to know

  • Children's club (free)
  • Beach property
  • All-inclusive resort
  • Miniature golf on site
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880, Mexico

All-inclusive property with full-service spa, connected to the convention center, near Linda Beach
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • Beach property
    • All-inclusive resort
    • Miniature golf on site
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Staff were amazing! Laura who cleaned our room was exceptional. As was the young woman…Mar. 8, 2020
  • The Azul Grand was an incredible resort. The rooms were spacious, the adult pool was…Nov. 23, 2019

Azul Ixtapa Grand All Inclusive Suites & Spa, Ixtapa

from $256 CAD
  • Luxury Suite
  • Master Suite One Bedroom
  • Luxury Suite 1 pax
  • Master Suite One Bedroom 1 pax

What’s around Azul Ixtapa Grand All Inclusive Suites & Spa, Ixtapa

Landmarks

  • On the beach
  • Linda Beach - 6 min walk
  • Ixtapa Island - 7 min walk
  • Playa Azul Grand - 5 min walk
  • Cocodrilario - 6 min walk
  • Cuachalalate Beach - 6 min walk
  • Coral Beach - 6 min walk
  • Varadero Beach - 6 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 39 min drive

At a glance

Key facts

Size

  • 323 rooms

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transportation

Parking

  • Free onsite self parking

Payment types at the property

*See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • 4 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 3
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Miniature golf on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Private spa tub
  • Balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Not included

  • Minibar
  • Surcharge for room service
  • Spa/beauty facilities and services

Spa

ITSI SPA has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Bambu y Sakura - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Coffe Bar - Onsite coffee shop. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Tennis on site
  • Basketball on site
  • Miniature golf on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Azul Ixtapa Grand All Inclusive Suites & Spa, Ixtapa’s small print

Also known as

  • Azul Ixtapa Grand All Inclusive Suites All-inclusive property
  • Azul Ixtapa Grand All Inclusive Suites Spa
  • Azul Grand Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa
  • Azul Grand All Inclusive Suites All-inclusive property
  • Azul Ixtapa Grand All Inclusive Suites
  • Azul Grand All Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites Spa
  • Azul Grand Inclusive Suites
  • Ixtapa Grand Azul
  • Azul Ixtapa Grand All Inclusive Suites All-inclusive property
  • Azul Grand All Inclusive Suites All-inclusive property

Policies

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Day gala dinner fee for stays on 1 January

Optional extras

WiFi is available in guestrooms for MXN 150 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Azul Ixtapa Grand All Inclusive Suites & Spa, Ixtapa

  • Does Azul Ixtapa Grand All Inclusive Suites & Spa offer free cancellation for a full refund?
    Yes, Azul Ixtapa Grand All Inclusive Suites & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Azul Ixtapa Grand All Inclusive Suites & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Azul Ixtapa Grand All Inclusive Suites & Spa?
    Yes, there's free self parking.
  • Is there a pool at Azul Ixtapa Grand All Inclusive Suites & Spa?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Azul Ixtapa Grand All Inclusive Suites & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Azul Ixtapa Grand All Inclusive Suites & Spa?
    You can check in from 3 PM - 6:00 PM. Check-out time is noon.
  • Are there restaurants at or near Azul Ixtapa Grand All Inclusive Suites & Spa?
    Yes, there are 4 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views. Nearby restaurants include Bistro Soleiado (4.4 mi), Los Bigotes de Zapata (4.7 mi), and Deborah's Restaurant (4.7 mi).
  • What is there to do at Azul Ixtapa Grand All Inclusive Suites & Spa and nearby?
    Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Azul Ixtapa Grand All Inclusive Suites & Spa also has 2 poolside bars, 4 bars, and a nightclub, as well as a fitness center, private indoor hot tubs, and a garden.

Recent reviews

Fabulous 8.8 From 353 reviews

Exceptional 10.0
The property is very clean. Staff is friendly and helpful. New Cafe serves great morning cappuccino
Judy, ca14 night family trip
Exceptional 10.0
Awesome service with many of the same staff there year after year, and so good to see them again! Gorgeous rooms with a tremendous ocean view. Great biking and sailboat tours, love the infinity pool. Cofee bar is a great addition too! We just keep coming back, thank you Azul Ixtapa Grand! The only slight negative was that some of the a la cartes were closed on certain days, and we find the supper buffet not as good as the brekfast and lunch buffet.
ca9 night family trip
Exceptional 10.0
everything was good as i said before Enough already
ca7 night family trip
Exceptional 10.0
The Hotel has one of the nicest views from the room I have ever had, all the rooms have wonderful views..... the staff were amazing and the sunsets breath taking. Three great pools to choose from (I would have preferred the the infinite pool be for Adults only) and would be nice to have lobby bar adults only after a specific hour.... but beyond that the Spa was great "you really need to try it at least once...... next time two weeks instead of one.....
ca7 night romance trip
Exceptional 10.0
We have been here for 4 times. Love it they have added something new every year. My only disappointment is no wifi in your room unless you are with sunwing. They really cater to sunwing. Sometimes bothers the other customers because we pay more and they get the perks ,
ca4 night romance trip
Very Good 8.0
Rooms were great and very clean but for the Grand Side I expected better food was ok but nothing great and the coffee bar never had sandwiches amd barely any desserts service was very good bring bug spray you will need it got bit a few times they really need to stop making drinks so strong lots were undrinkable even when i asked for a light one
ca10 night romance trip
Exceptional 10.0
Excellent service, the resort is extremely clean and well maintained. Staff goes beyond expectations.This is our second time there and finding it hard to find another resort that compares!
Denise, ca8 night romance trip
Exceptional 10.0
The property was exceptionally clean all the time and the so well looked after. The views are amazing as well as the food.
Cara, ca9 night family trip
Very Good 8.0
Great staff. Activity staff great. Restuarant staff awesome.
ca12 night trip
Very Good 8.0
Great secluded location with amazing boardwalk and close enough to a big beach and market.
Joie, ca7 night romance trip

Azul Ixtapa Grand All Inclusive Suites & Spa, Ixtapa