Crowne Plaza Vientiane, an IHG Hotel

Photo gallery for Crowne Plaza Vientiane, an IHG Hotel

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Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Vientiane, an IHG Hotel

Crowne Plaza Vientiane, an IHG Hotel

5.0 star property
Luxury hotel in Vientiane with 2 restaurants and spa

9.4/10 Exceptional

312 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $115
Price available on 08/20/2022
Map
Samsenthai Road Chanthabouly District, Vientiane, 01000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • 24-hour business center
  • Conference center
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Vientiane
  • Thai-Laos Friendship Bridge - 45 min drive

Getting around

  • Wattay Intl. Airport (VTE) - 12 min drive
  • Nong Khai Na Tha Station - 33 min drive
  • Nong Khai Station - 51 min drive
  • Airport shuttle (surcharge)

About this property

Crowne Plaza Vientiane, an IHG Hotel

Crowne Plaza Vientiane, an IHG Hotel is just 2.4 mi (3.8 km) from the airport and offers a shuttle (available 24 hours) for USD 20 per room one-way. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis, and Mosaic, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff and breakfast.

Languages

Chinese (Mandarin), Czech, English, French, German, Lao, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Conference center (8439 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • Czech
  • English
  • French
  • German
  • Lao
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Senses has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Mosaic - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare.
3 Merchants - This fine-dining restaurant serves lunch and dinner. Open select days.
The Link - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Elephant Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Garden - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 23 for adults and USD 23 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane, An Ihg
Crowne Plaza Vientiane, an IHG Hotel Hotel
Crowne Plaza Vientiane, an IHG Hotel Vientiane
Crowne Plaza Vientiane, an IHG Hotel Hotel Vientiane

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

6/10 Good

Gerallt Wyn, 5-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
Poor service from staff on check-in. Hotel location not very convenient. Hotel is clean and nicely designed, and the quality of the food in the restaurants is very good. Range of services in spa limited.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great spa and amazing staff!
Great stay! Room was nice and location was good too! Hotel was very helpful and the spa was excellent!
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ARS -Meir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

TELO, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Candida, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We basicly like everything.The breakfast was excellent too.
Benjamin, 2-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Excellent stay
Excellent hotel. The facility is attractive, the rooms are comfortable, and the service is top-notch. The spa, gym, and pool are also very good. If I find myself in Vientiane again, I'll gladly return to the Crowne Plaza.
Karim, 3-night business trip
Verified Hotels.com guest review