Sheraton Bali Kuta Resort - CHSE Certified

Photo gallery for Sheraton Bali Kuta Resort - CHSE Certified

Primary image
On the beach, white sand
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Kuta Beach

8.8/10 Fabulous

877 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Pantai Kuta, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • 24-hour room service
  • Babysitting
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Legian Beach - 22 min walk
  • Double Six Beach - 30 min walk
  • Seminyak Beach - 40 min walk
  • Bali Bombing Memorial - 12 min drive
  • Beachwalk Shopping Center - 23 min drive
  • Waterbom Bali - 20 min drive
  • Eat Street - 26 min drive
  • Seminyak Square - 7 min drive
  • Jimbaran Beach - 28 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive
  • Airport shuttle (surcharge)

About this property

Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified is a great choice for your beach stay in Kuta, putting you near activities like surfing/body boarding. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the lobby lounge. Other highlights at this luxurious hotel include a health club, a 24-hour fitness center, and a fitness center. The helpful staff and beach location get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Indonesian
  • Italian
  • Japanese
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shine Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Bene Italian Kitchen - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge overlooks the ocean and pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 290000 for adults and IDR 145000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 230000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property will be renovating from February 9 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 675000.0 per day
  • Airport shuttle service for children costs IDR 230000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort CHSE Certified
Sheraton Bali Kuta Resort - CHSE Certified Kuta
Sheraton Bali Kuta Resort - CHSE Certified Hotel
Sheraton Bali Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Okay for a night
Decent place and room but there was construction going on. Didn’t notice the first time, but the next day there was a chemical smell while the water ran for the bathtub and dark dirt coming out. I didn’t take a bath then. The food was good and service was good. The place is kind of a maze so it’s easy to get stuck somewhere without knowing where to go.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arman, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star all the way!! Best hotel in Bali!
This is by far my new fave in Bali. I have stayed at numerous hotels, villas, resortsall over Bali. The service and staff here are outstanding! The food is awesome and the location is perfect! This will be my new go to when arriving first thing in Bali.
Kristine, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Everything is good
seevalie janaka, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff where absolutely amazing making us feel so special. Hotel was in an amazing location and the suit was big clean and had a very comfortable bed
arkadiusz, 15-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Swimming pool is great view
Larmen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to sit outside, watch the hustle below, the fantastic sea view with a cold Bintang! Plenty of street food available later in the day.
Cees, 4-night trip
Verified Expedia guest review

8/10 Very good

First of all, the staff at this hotel are super. They were all so welcoming and helpful. The hotel is undergoing some renos which they have worked very hard to keep the inconveniences at a minimum. The pool was wonderful. Out of all the areas I’ve visited in Bali, Kuta is my least favourite. However, the those who enjoy good nightlife I believe you would like it.
Lorraine, 5-night trip
Verified Expedia guest review

8/10 Very good

Great location and the staff are great
Sid, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Everything was good and exceeded expectations.
ASHOK, 4-night family trip
Verified Expedia guest review